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🤮 1/5 - The worst service experience I've ever had
By 👻 @Caitlin B, 02/26/2021 3:00 am
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My partner and I went for a walk around the centre and came across this cafe, and thought it would be nice for a warm drink and a bite to eat. When I tell you I was wrong, you'd best believe it. When we went up to the counter, we were originally greeted by a pleasant younger server who took our hot chocolate order. Then, deciding that we were peckish, I decided I would order a bacon roll, "made to order". Well, it certainly wasn't. An older man came over and began to make my sandwich while barking questions at us from the other side of the cafe. When we couldn't hear what he said, he began to chastise us for being rude, when he couldn't hear my response. My partner asked for something vegetarian, and he mumbled a response, to which we agreed though we were uncertain what he was making. When he handed us our food, it looked like someone had thrown up on my partners vegetarian "bean bun" and put a shed-load of cheese on top. Next was the bacon roll. He claimed there wasn't much bacon left and said that he wouldn't charge me for it, and when I thanked him, he proceeded to shout at me incoherently and claiming all he was trying to do was be nice. I was so taken aback, I simply paid for the food and left. When we sat down to eat it, the bacon smelled rancid, and I quickly realised why he couldn't charge for it, as it was literally grey and inedible. I would have taken my food back, but was so shaken that I couldn't bring myself. As a young woman, I felt extremely vulnerable and looking at all the other response, I don't think I'm the only one to receive this unacceptable service. Will NEVER be returning here, which is a shame as the location is lovely. To top it all off, my partner's meal was disgusting, and the hot chocolate was very watery. DO NOT COME HERE, DON'T WASTE YOUR MONEY. Go to Daneli's Deli instead, it's only around the corner and is exponentially better. #peaceandlovetodanelis
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