Awful experience at Claridge’s Bar - The Fumoir London - Buy Reservations
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🤢 2/5 - Awful experience at Claridge’s Bar
By 👻 @Keith B, 03/16/2024 3:00 am
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We booked a table for pre-dinner cocktails in Claridge’s Bar last night with friends to celebrate a birthday. The table was booked many weeks ago and we received several reminders about the importance of arriving punctually. When we arrived on time we were informed that the table was not yet available and were asked to wait in a narrow dark corridor behind the bar. No apology was offered by the female member of staff. At 15 minutes after our booking time we enquired and were told that the table was being prepared. When we were finally taken to the table it was opposite the bar with a black curtain next to the table. We quickly realised that this was an outside door through which staff and customers were almost constantly passing. Each time they did so there was an icy blast of cold air which hit everyone at the table. The cocktails were excellent but the service was extremely slow with only one bartender much of the time. We were hoping for a premium experience from such a prestigious cocktail bar but the staff were offhand and unwelcoming and the table we were given was awful. We will not be returning!
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