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The Ocean Club, A Four Seasons Resort, Bahamas Reviews from The Last Year
Paradise on Paradise Island
If you want everything right, this is your place. An impeccable facility with every corner maintained as good as possible. Gardens, buildings, beach, everything. Already the drive up to the Hotel is marvellous. The service more than stacks up to this standard. Everybody is very friendly, service is fast and attentive. Restaurants are very good. Very nice local food. I admit having had Conch salad twice a day whilst there. Although counter intuitive, I felt that the pool restaurant had a vaster choice than the gourmet main restaurant. We had a Hartford Wing Oceanfront room on the ground floor. Being able to walk out is definitely a pro. The room was very well maintained and beautifully decorated. Concierge team was very helpful also prior to arrival. The chat function in the app is great - but would not work without Agent Rochelle: So helpful, fast and friendly. A very big thank you, Rochelle - very well done. We unfortunately did not meet her in person. The beach is a fantastic as on the pictures. The ability to use the Atlantis facilities was great in the sense that we were incredibly happy to be able to leave that place after 45 minutes and return to the OC. Overall: One of the best places I have been. Equally nice experience but very different were FS in Hong Kong and Tswalu
Excellent all the way around
We had a wonderful visit. The grounds and pools were lovely. I especially enjoyed the infinity pool and beach. The staff at all levels were very friendly, welcoming, and attentive. Our meals at both restaurants were excellent. A couple dinners were spent working in our rooms with room service, and those meals were excellent as well. We found our room to be quite peaceful and very comfortable. Each person in our group raved about the rainfall showers - with the giant shower heads, at least 12 inches in diameter. Our final dinner was a Friday night at Dune, and the atmosphere was quite festive. Our waiter, Douglas, has been there for 24 years, and made our night fun and memorable. We look forward to our next visit!
Disastrous service at Four Seasons Ocean Club
Over 2 hours for dinner, 45-min wait for breakfast with absent service, room service & lifeguard negligence, and a checkout fiasco. A stark contrast to expected luxury, complete with unjust mandatory gratuity. Avoid at all costs.
Bad value for money. Beautiful beach, beautiful gardens, nice lobby entrance and then all downhill from there.
Bad food, rooms in need of refurbishment, average to poor service. I stayed for 6 nights with my family in 2 separate beach view rooms. The rooms have nice views but inside it feels as if you are lost in the nineties. The food after day 2 was something I would not be looking forward to as it had a cafeteria feeling to it. I escaped to the nearby restaurants at the Atlantis to save the day. The hotel has a nice gym and great connectivity to the nearby golf course ( 5 minutes by hotel shuttle) which is very nice.
A FourSeasons resort that disappoints
Bahamas is a wonderful beach destination at this time of the year and the Ocean Club is well positioned at Paradise Island. The Ocean Club is somewhat dated and worn out (does require a thorough renovation). The rooms are comfortable, clean and were in good condition. The sea views from the beach front swimming pool and our 2nd floor room were breathtaking. The hotel offers a 2nd, large, quiet and secluded pool that is attractive. The gym and tennis courts are pretty good. Overall resort cleanliness was not “Four Seasons” standard and the management team does not seem to be paying attention, a huge disappointment. The hotel offers easy access to a good golf course for those interested in the sport. In summary, I think that I should have taken the critical TripAdvisor reviews more seriously before I booked the trip.
Beautiful grounds - not worth the price tag.
We stayed at this Casino Royale film grounds but, compared to others where we have stayed before, this one fell short of a Four Seasons experience. Additionally, beware of too many hidden VAT fees... I wouldn't return.
Exceptional brunch
We only booked for the Sunday brunch. Room facing the sea, interior and exterior, buffet of exceptional quality, perfect and friendly service, a musical atmosphere with a singer, a breathtaking view.
One of the best hotel experiences you will ever have...
Put simply, we've stayed at many five star resorts. This is at the top. The service is exceptional, the staff is amazing, the food is delicious, and the setting is perfection. There are few places that recognize you and take care of you everywhere you go. This is the one to beat!
The Best
Simply superb in every way. Staff, service, accommodations, pools, beach are all exceptional. General manager John Conway continues to improve the property. Yes it’s expensive but it’s worth every penny. My daughter and son in law got married there right before Covid and our family first return visit with their first child couldn’t have been better.
Couldnt get any better than this....
First time at this resort and I must say it was PERFECT. We spent our wedding anniversary there and my wife and I loved it. Everything was perfectly landscaped, service was top notch and everyone was so friendly. I know I can be a demanding person when it comes to details but they excelled in everything. Truly Truly Truly our favorite place and now we are rebooking again for her birthday in March 2024. Thank you guys, your staff are down to earth people and dedicated to TRUE customer service.
Gorgeous property and warm, friendly service all around.
Great food and service. The spa (thank you Selena) experience was one of the best. Marcus ensured we were well looked after and, without exception, all the staff are warm, friendly and so attenyive. This will likely be an annual trip for my husband and me.
A good spot but................
This was my first trip to The Ocean Club, a property I have wanted to try for a number of years. First, let me context my comments: I have been visiting Four Seasons Hotels and Resorts for 25+ years and am very familiar with the high and quite consistent service levels and quality of the properties. The Ocean Club, in a number of areas, doesn’t quite measure up to the normal Four Seasons level of property or service. Here are a few examples: • Never once in four mornings did anyone at Dune Restaurant ever voluntarily offer to refill my coffee cup at breakfast. With only 4 or 5 tables occupied, it would take 5 minutes to find someone who would refill a coffee cup. I would have received much better service at Denny’s or IHOP. • The main restaurant, Dune, is advertised as a Jean-George Vongerichten restaurant and he is listed as the owner of the restaurant on the menus. Frankly I expected some level of elevated dining. That is not the case. The food is competently executed but it is plain and uninteresting. Additionally, the kitchen has a hard time properly timing meals. Both dinners we ate there involved overly long waits between first and second courses. I’m not sure The Four Seasons did itself any favors outsourcing the main restaurant on property. Because of the proximity of the resort to Atlantis, it seems that they have given up competing with the restaurants at Atlantis. • The property is beautifully landscaped and while there I saw people trimming shrubs etc., what I did not see was anyone cutting the grass, which was 4 or 5 inches tall in some areas. • At the main pool, they were out of SPF 50 sunscreen when we arrived and, in spite of the staff knowing they were out, it was never refilled during our visit. A case of no one taking responsibility for an issue. • And then on our last day, there was no hot water. At 8:30 in the morning they had no idea that the hot water for an entire wing of the hotel was out. Luckily there were able to fix the system quickly and about an hour later we had hot water but it was an additional sign that the property is not being kept to Four Seasons standards.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Paid $75 for name change that didn’t happen and cannot get anyone to reply
I paid $75 for a name change for a reservation. I bought last week that name change did not happen when I got to the restaurant they did not have my name. Luckily they took me anyway because I had the name on the reservation. AppointmentTrader owes me $75 and I can’t get anyone to reply, how do I claim my $75
Give the best answerPostpaid?
One of the reservations I put up for sale is notated “postpaid” whereas none of my others make any mention. What gives??
Give the best answerMaking first reservation listing
I have secured a reservation with my resy app so I need to create an alias first or how does info get changed to person buying reservation
Give the best answerNew & have q’s
I’m new too. I’m trying the Trial and Error approach. I look at the top trending restaurants and make a few reservations then see what sells.
9:30pm Lilia Reservation Indoors on Friday 5/3 - What do you have that you'd be willing to trade for?
Would trade for a Carbone or 4 Charles
Give the best answerAside from higher rated listings, what do importance points provide?
The info blurb on importance points say that you get your listing pushed to the top if you have more importance points “and many other things” but what are these other things? Should I be trying to get these points?
Give the best answerFirst Time Bidder in Chicago
Can someone tell me if I did this correctly? I’ve searched the app and website and can’t really find any answers so I opted for a mildly popular (not the most) restaurant to start with and bid at the suggested price. Is it just a waiting game at this point??
Give the best answerHow do you call from fake numbers?
How do you call places with a fake number? Does google voice work?
Give the best answerIs there a method for getting approved sales listings for phone call based reservations?
Or does everything effectively have to be done online?
Give the best answerI can’t find my purchase but my credit card has been charged - any ideas?
I can’t find my purchase but my credit card has been charged - any ideas ?
Give the best answerHow to not get your resy cancelled
I got a Polo Bar reservation today and listed it on AT. Soon after I got an email from resy saying my reservation was cancelled. When I called about why they said its because I was flagged as a seller and they have an algo to figure it out. How do I bypass this and sell my reservation without it cancelling
Give the best answerWhat are Trader Points?
I can’t seem to find an answer on the app about what trader points are
Give the best answerCan You Take Down a Listing
Can you take down a listing if it doesn't sell to avoid a late cancellation fee?
Give the best answerRestaurants canceling reservations
Will restaurants cancel reservations if they know you are using a bot or can you get banned on resy?
Give the best answerTransfer
How quick are transfers completed? I requested my transfer 2 days ago and my reservation is tonight. What if it’s not done in time?
Give the best answerVirtual Name & Email on reservation
Hi Community,
I am new to this site and just recently bought a reservation here. I noticed that on the reservation page, it is booked under a random name and a virtual email address.
I can't find any button to change either the name or the email for this reservation I bought. So, should I just say that random name when I arrived at the restaurant? Not really sure about the procedures.
Best
Can you book private clubs ?
I put a bid in for 5 Hertford street but wasnt sure if they work w Appointmemt trader...anyone know? thanks
Give the best answerHow do payouts work?
Once a reservation is bid on or taken - how is one paid out?
Give the best answerWhat does bid active time window mean
Is this what reservation times looking for ? Or when my bid can get filled?
Give the best answerDo any restaurants require ID for a reservation?
Do restaurants require ID for a reservation? What happens if someone purchases a reservation and can’t get seated ?
Give the best answerBidding on reservations?
This is my second go around bidding on a reservation and it looks like it won’t be much of a success again. Has anyone on here ever bid on a reservation and successfully got it? It seems to me like the reservations I bid on don’t even exist
Give the best answerCanceling name change request?
How do I cancel a name change request
before a call has been made to restaurant?
Is there a way to see sold listings?
Looking to see which listings have sold
Give the best answerIf an establishment cancels..
If an establishment cancels a reservation for whatever reason, will the seller get penalized? If so, how?
Give the best answerTransfer request no response yet
I bought a reservation and posted a transfer request to my name this past Sunday and have had no one confirm for me as I also have a special request also. The reservation is soon and I am concerned
Give the best answer