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The Palmetto Cafe Charleston Reviews from The Last Year
great hotel! the best service - the food was outstanding!!
great hotel! the best service - the food was outstanding!! we will be back! i had shrimp gumbo wit andouille!!
Loved our visit here with the grand setting, beautiful gold
Loved our visit here with the grand setting, beautiful gold lined dishes and wonderful service from Alissa who went the extra mile to ensure we were happy. The green juice was delicious and the coconut soup truly exceptional. There were a few hiccups with my order but Alissa resolved it and it was a lovely and satisfying lunch.
Palmetto cafe, i adore you and your perfect staff.
The staff is so kind, attentive, efficient. Everything you would want for an experience. Every time we visit Charleston, i must do their breakfast buffet. It has become a nonnegotiable. It is so delicious and well done, i would say it triumphs my old favorite breakfast buffet at the four seasons. It is THAT good. The dessert table alone along with the live music, i could stay all day. Each time we have had the sweetest waiters and i look forward to coming back 100 times more.
Waiter wanted to throw down with guest!!
Most bizarre experience,EVER! Abbreviated version - horrible service, waiter never came around to clear plates, refill drinks, or just check in during the entire 90 minutes our party of 10 was dining. Started service by accusing us of lying about the age (12) of one of the minors, culminated with him trying to steal $500 from two of us paying cash and threatening to fist fight one of the guys in our party. Appeared to be impaired by drugs, alcohol, or something, can’t be sure but he seemed pretty out of it. BIZARRE!!! In the end, the manager ended up comping our meals. Not sure what happened to the waiter after two other employees physically removed him from our area. What a memorable 70th birthday celebration! Photos are table after we asked for someone to clear plates, before the huge ruckus.
Most bizarre experience,EVER! Abbreviated version -
Most bizarre experience,EVER! Abbreviated version - horrible service, waiter never came around to clear plates, refill drinks, or just check in during the entire 90 minutes our party of 10 was dining. Started service by accusing us of lying about the age (12) of one of the minors, culminated with him trying to steal $500 from two of us paying cash and threatening to fist fight one of the guys in our party. Appeared to be impaired by drugs, alcohol, or something, can't be sure but he seemed pretty out of it. BIZARRE!!! In the end, the manager ended up comping our meals. Not sure what happened to the waiter after two other employees physically removed him from our area. What a memorable 70th birthday celebration! Photos of table before the huge ruckus - as you can see not a plate was cleared.
Pass on the Palmetto Cafe
This was my second time here as I wanted to give it another chance. Unfortunately, I found this experience worse than the last.Service was good but the server delivering the entrees to our table had no idea who had ordered what. I ordered a lobster roll and, for a steep $42 price, it was tasteless. My husband ordered a turkey club sandwich which was also incredibly bland. With all the restaurants in this foodie town, we will not return here. I advise you to consider other options as well..this is not worth the expense!
Great breakfast!
We had a very nice breakfast here recently. My Eggs Benedict were very good and the yellow grits were great. My wife had the Blue Plate and really enjoyed hers. Only glitch was the chicken sausage. It just wasn't very tasty. A little pricy...
Late seating but food and service was good.
Now, the Palmetto Cafe advertises that if you are late for your reserved time they will hold your table for fifteen minutes so we were early for our 1:00pm seating. However, they weren’t ready. We didn’t get seated until 1:40pm. I was getting concerned because we had to drive to the airport to catch a flight home. The restaurant was extremely busy. Once seated, our server was prompt and provided excellent service. The food we ordered from the menu was very good. They offer a buffet for $65.00 per person which we passed — too expensive and none of us could eat that much. The complaint that we had was that they had a live guitar player and female singer. The music was much too loud. I told the server that I could see her lips moving so I knew she was offering the specials but it was impossible to hear what she was saying. Background music should not be so loud that it drowns out table conversation. For that reason, we won’t return.
Go for the weekend brunch stay for the amazing service
Went for the weekend brunch. It was everything that a week and brunch is supposed to be. And then a whole lot more because of the amazing staff. From the moment we walked into the moment we sat down. Everyone went out of their way to make sure we had an enjoyable experience Save room for the desserts.
Such a beautiful restaurant and wonderful experience! We
Such a beautiful restaurant and wonderful experience! We had such a great time and our waitress Jackie gave us great service!! The food was delish as well. Highly recommend this restaurant!!
Semi-formal, great scrambled eggs, tiny fruit cup
This restaurant is in the Charleston Place hotel. It's a white tablecloth joint. Quiet when I was there on Saturday about 8:30. Semi-formal but friendly and competent service. Scrambled eggs were exceptionally good, and a generous serving. Unfortunately, the side of fruit was medium quality and small in size: served in a wee jam jar.
Another amazing experience a Charleston Place
Yet another amazing experience a Charleston Place. We decided to try Palmetto Café after having walked past it in the almost five years that we have lived in South Carolina and have been visiting Charleston. Wow! We had the nicest leisurely lunch in a understated elegant space and appreciated every second of it. Our server was wonderful, professional, friendly and accommodating. The menu selection was perfect and an excellent wine list. We had the lobster roll and it was absolutely delicious! I have a penchant for fine china/porcelain and was blown away to see the pattern Constance by Bernardaud being used for the bread plates. I actually ordered a double espresso just to see if they used this for the service and I was not disappointed! While I know the Charleston place recently sold to a private individual/family I am excited to see the changes that are being made and that will come!
The restaurant is a great option for a peaceful sit down
The restaurant is a great option for a peaceful sit down breakfast. I had the avocado toast which was very good- lots of freshly mashed avocado with frisée and radish on top. The bread was fresh and thickly cut- I would for sure order it again. I went there with some out of town family here for C of C move in. The new college student loves his healthy serving of French Toast! There was no breakfast buffet (maybe it went away during Covid?). The service was great!
I was in town for a work conference and decided to reserve
I was in town for a work conference and decided to reserve a spot for lunch. I love the renewed feel inside The Charleston Place Hotel -- very elegant. My server Andrew was a complete gentleman and I was up in the air for trying something new. He recommended the Catch of the Day -- it was golden tilefish baked and served in a hot Le Creuset stoneware dish. It happened to be raining on and off that day so it went perfect with the weather. I only took away one star because the actual recipe was bland. However, I loved the presentation, the fresh homemade bread to start, along with the hospitality!
Construction Noise
So I will begin by saying I was never able to actually eat here. The reason why is because of one thing - Construction. It was awful. Called to confirm before I arrived - Never was notified about construction. I was seated at a table with a glass roof with a gentleman using construction materials not far above where I was seated. It was terrifying. The setting was gorgeous, the entrance through the lobby was decadent, and the glassed garden setting was beautiful. The construction was loud, right above our table, and my group was scared to sit at it. I try to be as understanding as possible, this was a stretch to try and enjoy a peaceful brunch. Highly disappointed and the waiter could see it on all our faces of how uncomfortable we were and comped our coffee orders. It wasn't his fault so I made sure to let him he did the best he could considering the circumstances. 2 out of five stars. 5 Star service minus 3 stars due to not being informed and the severity of the noise and construction. I will be coming back to try again because it's not the server's fault and he was wonderful. Please inform customers of construction before arrival.
If I could leave 0, I would.
Absolutely worst service I have ever experienced. Sat down at 11:30 and our appetizers arrived at 12:15. Main course arrived at 12:50. We had to ask for bread several times before it was finally served. We were all very disappointed especially my elderly parents. First people seated, last served. Won't be back.
Great place
This is located inside the The Charleston Place Hotel. The setting is beautiful. The waiters are friendly and top notch. The menu is varied and we had lunch there. Prices are on the high side but normal for the area. Portions are filling. The grounds around the restaurant are beautiful so sit by a window if you can. We went on a Monday without reservations and had no wait to be seated. I'd definitely go again.
Palmetto Cafe did not disappoint.
Tried the Turkey Club and Gem Salad with grilled chicken, they were outstanding! Great service from John. Would recommend giving it a shot, it's a beautiful r
Stayed at the Charleston Place and went here a few times
Stayed at the Charleston Place and went here a few times for breakfast. The place is busy and you are recommended to make a reservation. We had a mixture of eggs, sausages, bread, and omelettes. The fresh squeezed juice is very good. In general the food is of good quality but it is also a bit prices. At times the service was slow but overall a good experience in a very nice dining room.
Charming and sophisticated place in South Carolina!
I visited Charleston and this restaurant for a family birthday party lunch. The restaurant is inside the Charleston Place hotel, beautiful interiors and excellent staff, very impressed. I ordered the famous She Crab soup, beet salad and I sampled some of the other dishes from my relatives. Food was perfect, the soup was delicious and my peach ice tea tasted great. Charming atmosphere and sophisticated menu. If I will be visiting the city again, I will be back for sure.
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AppointmentTrader FAQ
Questions and Answers around the platform.
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886 Questions
576 Answers |
Ask a question about AT |
Appointment |
I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
Give the best answer
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
How do payouts work?
Once a reservation is bid on or taken - how is one paid out?
Give the best answerWhat does bid active time window mean
Is this what reservation times looking for ? Or when my bid can get filled?
Give the best answerDo any restaurants require ID for a reservation?
Do restaurants require ID for a reservation? What happens if someone purchases a reservation and can’t get seated ?
Give the best answerBidding on reservations?
This is my second go around bidding on a reservation and it looks like it won’t be much of a success again. Has anyone on here ever bid on a reservation and successfully got it? It seems to me like the reservations I bid on don’t even exist
Give the best answerCanceling name change request?
How do I cancel a name change request
before a call has been made to restaurant?
Is there a way to see sold listings?
Looking to see which listings have sold
Give the best answerIf an establishment cancels..
If an establishment cancels a reservation for whatever reason, will the seller get penalized? If so, how?
Give the best answerTransfer request no response yet
I bought a reservation and posted a transfer request to my name this past Sunday and have had no one confirm for me as I also have a special request also. The reservation is soon and I am concerned
Give the best answer10%+ Refund Rate Medal Removal Question
Hi Teams,
I got the 10%+ Refund Rate Medal since RESY terminated my account last month.
Now my refund rate has returned to 10% which is lower than the 11% threshold.
But I can still see the 10%+ Refund Rate Medal in my profolio and my payout is still
be limited, When can I get rid of this metal?
Thank you so much for your help!
Best,
Do bids include deposits?
Do bids I would create include the $50 pp fee for restaurants like carbone torrisi etc?
Give the best answerPostpaid?
What does this mean?
Give the best answerWHERE ARE MY PAYOUTS?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!!
Give the best answerTransfer
How do I change a purchase reservation to my name??
Give the best answerDelete account ?
How do I delete my account
Give the best answerWhy do they need such personal information.
Why do we have to give such personal information to get a refund from my trades? This makes me nervous.
Give the best answerWhy is this place such a scam?
Multiple times have been given false reservations and no way to get money back
Give the best answerDeposits credited to final bill
I have a reservation that includes $50 per person deposit that they add onto the end of the bill. How will I get that back?
Give the best answerCancelled Reservation
I arrived for a reservation and the reservation I purchased had been cancelled. How can I get my $$$ back?
Give the best answerIs my reservation legit?
I paid for a reservation to Golden Steer. I looked at the details. The confirmation screenshot was to another restaurant in Miami.
Give the best answerUnsubscribe
How do I stop getting this emails. I’ve been trying to months
Give the best answerHow do I get my money back for a failed reservation?
Bought a reservation for a party of 6 and I was told they called and let the person know that they can only do a part for 5. Couldn’t do the reservation.
Give the best answerName Transfer Request - how close to cut it before cancelling?
My reservation is less than 8 hours away and my name transfer request has still not been worked on after 4 days. Is my only option to just cancel the request?
Give the best answerWhat happens if no one accepts your bid?
Do you get refunded by Apple Pay?
Give the best answer