TERRIBLE CUSTOMER SERVICE - The Surf Club Restaurant Surfside - Buy Reservations
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🤮 1/5 - TERRIBLE CUSTOMER SERVICE
By 👻 @Kate D, 10/25/2022 3:00 am
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Worst customer service I have ever experienced. I called to arrange an order of drinks for my fiancé and his guests at his bachelor party and the restaurant made me fill out a form with all of my information and they said they would handle it. To my extreme disappointment, the drinks were never delivered to the table. Plus, I have called multiple times and the general manager refuses to even respond explaining what happened. Plus they have all of my credit card information and personal information on file now. They simply ruined this great idea and opportunity and did not have the decency to explain themselves or even get back to me. Will never return or recommend to anyone.
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