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🤮 1/5 - The Inconvenient Truth
By 👻 @Bambi_Kelley, 02/23/2023 3:00 am
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TK is truly our favorite chef and restaurant creator. So you can imagine our disappointment with literally every aspect of our Surf Club experience. Where to begin ... The decor was unimpressive, cheap, and vibeless. Our menu was poorly folded like a shot-gun DYI wedding invitation, sloppy, tattered, bent, and stained. We were treated like a total inconvenience for the entire night. Not sure if it was because we weren't staying at the 4 seasons or because we had the last 9:30 seating. We did arrive early to have a drink at the Champagne bar, but since there were many open tables, we were seated by 8:50. We ordered the oysters, Caesar salad, beef tips, and filet mignon. The oysters were magnificent. Truly the highlight of the night. When we asked for horseradish, a server came over with a huge fresh root, and grated it right on our plates. Lovely, but certainly a low bar for the culinary expectation of excellence at a TK restaurant. Next the Caesar salad. The website and reviews strongly highlighted the tableside prepared salad. We couldn't wait to experience the artful, nostalgic times when proud, dedicated staff prepared appetizers and meals tableside. The Surf Club menu and reviews boasted to reclaiming the lost art of the gueridon Caesar salad service. It was a must order. Unfortunately, I went to the restroom, only to return to a cold plate cradling a sad state of pre-made salad. When I asked the waiter why it was not prepared tableside, he annoyedly answered and randomly pointed towards the kitchen "It was prepared over there. I couldn't bring the cart out, there is no room." In disbelief to his rude and flawed response, I responded "There is no one in the restaurant. You can prepare it tableside". He simply said it was prepared and walked away. The salad was limp and obviously prepared earlier in the day with no intentions of being made tableside. The beef tips and filet were adequate, but lacked creativeness and definitely not Michelin star worthy. So yes, we give The Surf Club a one star based on a poorly presented dining room and menu which immediately showed a lack of attention to detail. Yes we give The Surf Club a one star based on the omitted prepared tableside Caesar salad which disappointedly showed a total disregard for our overall food quality and dining experience. But the biggest reason for the one star, was our waiter's attitude. During our entire dining experience, we were treated like one big inconvenience ... our $1,200.00 dining experience was coming between him and his ending shift which grossly showed a complete lack of management. We have never experienced these qualities in any Michelin star restaurant, much less a TK restaurant.
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