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TsuruTonTan Honolulu Reviews from The Last Year
I wish I had a TsuruTonTan Udon near me!!! I remember going
I wish I had a TsuruTonTan Udon near me!!! I remember going to one in Japan last year so the name rang familiar when I went to Waikiki and saw the name again! I was not feeling too great so a hot bowl of udon was really enticing. Thankfully there was no wait and we came during happy hour. The prices are pretty affordable and they are also part of the coupon booklet found on the streets. We got the tempura instead of the 10% off, but I wish we had just done the 10% off. The tempura was really disappointing, one of the worst ones I've had for sure. This was the only downfall. I feel like solid Japanese restaurants that offer tempura should have solid tempura, but this one did not. The beef udon was DELICIOUS. I ordered a large and the bowl was bigger than the size of my head! They said the price was the same but the noodles are slightly more for a large. The taste was nice and clean. The soup was not salty at all, so it was perfect for me. There's an ok portion of beef, but there could be more... I enjoyed the texture of the noodles, but my partner said it was too soft for him. The Chigae Udon was the hidden gem! The flavors were like a Korean soybean stew mixed with soon dubu soup + udon. It was so packed with flavor, completely opposite of my dish. The spice was great, the depth of flavor, and there was something addicting to it, so it was hard to stop eating haha. We'd highly recommend this dish!! The servers were all nice and pleasant. I would recommend going for happy hour as they have a lot of deals. Would I come back again? Heck yes if I were in the area haha. Now can they please open one in LA? *sigh*
We dined at the restaurant with our family, ordering a
We dined at the restaurant with our family, ordering a selection including kids' meals, Tsurutontan Deluxe Udon, Uni, Ikura & Crab Donburi, and Chicken Karaage. The food was delectable, with chewy noodles and flavorful broth, albeit slightly overcooked. The karaage was deliciously seasoned without being overly salty. However, the uni donburi was a tad disappointing due to the disproportionate amount of rice to the actual uni, crab meat, and ikura. Additionally, the rice placement on the side rather than beneath the toppings was notable. The service was notably swift, though the overall experience was marred by subpar service. Echoing sentiments from other reviews, while the food excels, the demeanor of the greeters and servers leaves much to be desired. Their lack of enthusiasm or engagement was evident, with four servers attending to our table. Despite the diverse menu offering sushi and sashimi alongside udon, the service aspect would deter me from returning.
Got the Tan tan Udon and tried some Nabeyaki udon.
Both had good flavor and the udon noodles were very thick and chewy! However the toppings of the tan tan were a little disappointing, very little ground pork. The waiters were nice and they had comfy booth seating.
The food is bland and over priced.
The staff gossips about customers right in the front of them making you feel uncomfortable. Jay is the manager and encourages them by acting the same way so it gave Mey the ok to be condescending as you leave. I hope higher up management reads this because they are hurting your business.
Don't waste your money unless you like to watch employees complain about customers
The food was very bland and when I asked Mey to be moved to another seat because they had me right next to their work station which was very loud. They all started gossiping to all the employees. Jay the manager even came up and started to join in on the games which I think is where they learned all of it.
Came here for dinner and grabbed two bowls of udon and
Came here for dinner and grabbed two bowls of udon and added a side of sushi (3pcs) for $5 extra. You can choose your noodles to be thick or thin -- we were told thick was the popular choice so that's what we went for. Can choose regular or large size, which cost the same. The noodles were chewy and bouncy, and the huge bowls made it fun.
If I could give it a negative star I would.
Last night my partner and I were looking at the reviews and this seemed like a great place to sit down have some sake and undo noodles. When we finished ordering and our food arrived we took a bite and we had different experiences. For my duck noodles I had to spit it out and take all the duck aside on a different plate. It was a supper chewy (like gamy) and smelly like in been in the fridge too long almost spoil smell. I have ate from other places duck before and this was the most disgusting taste. Since the noodles and broth tasted good I thought it would be okay to eat that . ( big mistake I had diarrhea and threw up all night) my stomach is still sensitive and what supposed to be a good night ended up with me being sick. For the ambient looking nice it was a huge disappointment, definitely don't recommend it specially if you don't want to spend it with your ass on the toilet and a bucket on your hand throwing up.
Closed for renovation February 20 till March 4th! We were
Closed for renovation February 20 till March 4th! We were so looking forward to return. So upsetting
The food was very authentic Japan style, while the service
The food was very authentic Japan style, while the service was NOT. There were a lot selections of noodles and sushies with pictures on the menu. I ordered some noodles for my wife and my kids. While I was looking for the item I wanted to order for mysel, the waiter was out of patience and kept asking me if there was anything else I would order. He asked for a few times while I told him clearly that I wanted to order a few more. I felt being pushed a lot. I won't say it was rude, but definitely NOT Japan's service attitude! It was around 1:30pm, not their busiest hour.
The udon bowls are massive here, and we were told they are
The udon bowls are massive here, and we were told they are all large sizes with extra udons if you prefer. I got the truffle and crab cream and hubby got the sukiyaki. Hubby is normally not an udon fan due to the texture, but the fact that you can order THIN udon here made him super happy! We both slurp everything up soon after. And because our eyes are always bigger than our stomach, we also added the promo of the $5 shrimp tempura rolls, a negi toro roll, and the salmon crab rolls. Overall, I enjoyed the ubon a lot more than the rolls. The service is also immaculate here. We had to switch tables after we ordered due to a mishap with their reservation, and the manager kindly comp us the Mango Delight and the Asian Pear Mojito. Thank you so much for the generous gesture! Why would you wait in that long line at Maragume, when this delicious restaurant is located on the 3rd floor of the Royal Hawaiian Shopping Center.
Great selection of ramen and udon options.
Very helpful and courteous staff, and a nice atmosphere to hangout with friends.
Mediocre in every way
Everything was at best mediocre The greeters seemed preoccupied The waitress was very sweet but not knowledgeable We ordered hot and we're told it is not available and offered hot water A Japanese restaurant and no tea should have been a warning Many tables offered the cucumber appetizer so we tried i A large cut flavorless cucumber lacking the sweetness and vinegary taste of better ones The udon appeared before the appetizers and was ok There were several clumps of noodles Sukiyaki and Soyu udon broth was not cooked long enough A very disappointing meal
Is there a second chance to try
I should rate 4 instead of 3 since we experienced a service when just got into the restaurant, it was not full then the lady took us to a table right at the rest room! Why? So we asked her if there’s another table and off course yes The waiter was very nice and polite Our drink and food were good and the portion of udon were so much even we didn’t upgrade for more udon as the waiter had offered us Finally we must have 2 bowl for to go And the next day one went bad even we put 2/3 of the udon in a to go bowl before eating we had to trash it The other one was not much left but it was good so we took it and it was still good the next day Don’t know if we want to go back since it was our first time and it’s pricey too There are at least 5 others restaurants in the same shopping center where we kept coming back
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