Great food, OK service - Vernick Food & Drink Philadelphia - Buy Reservations
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😒 3/5 - Great food, OK service
By 👻 @John O, 01/21/2022 3:00 am
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A long-awaited dinner at Vernick Food and Drink was 3-stars fine; after the experience, we would have preferred to dine elsewhere.
To start, the dishes - as expected they’re expensive, but worth it. They were elegant, delicious, and hearty. The small plates were actually quite filling. We’re very happy we didn’t go with the waiter’s recommendation that we order two small plates and two mains for two people. We ended up ordering three small plates, the sea bass for our main course to share, and two desserts (the desserts, mind you, are small but quite sufficient). This was more than enough for two hungry guys. In a nutshell, the food was what one would expect from a James Beard Award winner: exquisite.
Now for the bad: the service. As I said, it appeared the waiter tried to upsell us on additional dishes. Even after ordering, he went on to say, “In my opinion, you might want to consider ordering more.” We told him we were fine, and that if we were still hungry, we might consider ordering more. Otherwise, dinner service was good. Until, that is, the end of the meal.
Toward the end, the waiter seemed to disappear. When we were finally able to order a coffee and two desserts, he dropped off the check and walked away. He came back about two minutes later and said, “oh, did you order dessert?” Yep! After the coffee and dessert came, he disappeared once again. When he re-appeared, we asked for the check - which, when we received it, had items on it that weren’t ours. Fine, easy mistake. But then again, after he corrected the check and brought it back, he disappeared again. We waited about 10 minutes for him to come back so we could give him the credit card. After taking the credit card, he left - this time for about 8 minutes. This in itself wouldn’t otherwise be such a problem if this weren’t such an expensive experience that we had been waiting for for several weeks. In all, waiting for the check, paying, and signing the check took almost 20 minutes.
The other problem is that we booked this reservation for 9:00pm on a Thursday. We don’t typically like to eat this late, but it was the only reservation they had left for the night in question - and I booked several weeks in advance. That said, after being seated for about 30 minutes, the waiter came to the table telling us that the kitchen was about to close and that if we wanted something else we should order now. At this stage, we hadn’t even received our first course. Why accept a reservation at 9 only to announce the kitchen is closing thirty minutes later?
The experience overall was fine, but with the number of other fabulous restaurants in Philly, I won’t be back.
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