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Wally's Santa Monica - Buy Reservations

Location Address Icon 214 Wilshire Blvd, Santa Monica, CA 90401, USA
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Wally's Santa Monica Reviews from The Last 180 Days

Yelp: 😒 (16)
🤮

After being close patrons and friends of the staff at

1/5 by Will M. on 04/03/2022

After being close patrons and friends of the staff at Wally's Santa Monica for years, we were thrown out of the restaurant by the GM, Fabricio Nocilla for raising concerns about terrible service and subpar food. This new GM was so unbelievably rude and unprofessional. He claims he is a "leader in true hospitality from the heart." With no ability to lead and his recurring theme of throwing out patrons from the restaurant, I can't imagine this person will stay at Wally's much longer. My family and I have decided never to return to the restaurant. With that choice they will lose many more patrons. Fabrizio you are a true detriment to the Wally's brand. You should be ashamed of your behavior.

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🤮

I've been a repeat customer at Wally's for years and have

1/5 by Marie B. on 04/03/2022

I've been a repeat customer at Wally's for years and have always enjoyed the food, atmosphere and the staff. Friday mid afternoon, I had the very unfortunate experience of being thrown out with family and friends. We came to this restaurant to have an enjoyable dinner but instead experienced slow service and inedible food. We had soggy burgers, over oily fries, ordered appetizers and didn't have any plates to eat them with. Then, we simply asked to speak with the new manager Mr. Fabrizio, we were friendly and introduced ourselves as we are Wally's regulars. We explained to him what was going on and he disregarded everything we said. He wanted to comp our meals, which is not what we wanted. The issue is the service and the quality of the food. He took it personal and it was not, we simply just wanted to have a great dinner at the restaurant that we've always loved. Mr. Fabrizio was nothing but rude, unprofessional and did not apologize and believes that comping meals will solve every problem. I was truly saddened by how terrible this experience was and I will not be returning due to the lack of professionalism and care for their customers.

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🤮

Its with a very heavy heart that I write this review.

1/5 by Melissa A. on 04/02/2022

Wally's Santa Monica used to be our favorite restaurant in Los Angeles. It served as a refuge where we could forget about the stress of Covid-19. In the last two years we've made close friends with many staff members including the previous GM, Mina. For years when we walked through the doors, we were greeted by hosts and seen not only as patrons, but as family. Unfortunately a change in management has forced many staff to leave and with that change came a new GM, Fabrizio Nocilla.This Friday April 1st at 3:00 my husband, my office manager, my nine year old son and I went in to have an early dinner and unwind from a hectic work week at my medical office nearby. We took a table in the front of the restaurant and were greeted by a nice server who we never met before. In fact, despite the poor service, every waiter and busser we encountered seemed concerned and kind. Unfortunately there were many missteps during that service. Half of our table received drinks while the other half waited endlessly. We couldn't toast each other to a nice evening until our big rocks had melted. We ordered five appetizers and mains. Half of the appetizers came out without plates and we had to chase down our server. Our burgers came out so soggy that we couldn't hold them in our hands. The temperature on the French fry machine was too low thus our fries were soggy. We then received more appetizers after receiving our main courses without plates or silverware. We had three plates of untouched appetizers and drinks on the table when we called over a server to let her know of our concerns. She and our waiter both suggested we speak to the manager.Out came Fabrizio Nocilla. I could tell right away that he intended to fight with us. I attempted to diffuse the situation by introducing ourselves and our family. I let him know of some of the issues we were having. But as soon as I mentioned that the restaurant has taken a turn for the worst with the new change of management, he saw red. Fabrizio clearly took this as a personal attack. He refuted everything I said instead of listening to our concerns. He was like Vesuvius ready to blow. He promptly cut me off and said the entire table is comped and asked us to leave the restaurant. Yes...we were thrown out of Wally's Santa Monica for complaining about the food and the service. I said "are you fkng kidding me?" That was all the ammunition he needed to justify throwing our family out of the restaurant. My nine year old son was so embarrassed that he cried in the car. On my birthday last year, the entire staff at Wally's Santa Monica pitched in to buy me an expensive bottle of Mezcal. I was sitting in Jean Georges two weeks before this. A few months prior I was at Enoteca Pinchiorri (a three star Michelin restaurant in Florence)...I have never been in this situation in all my life. Fabrizio Nocilla is everything wrong with the hospitality industry. His behavior on this day has not only ruined my commitment to the Wally's brand, but it has turned me from an apostle for the restaurant to an apostle against the restaurant. I have introduced no less than 500 patients to Wally's. When this type of event occurs, it spreads like a cancer. I'm not a famous rapper, but I am a person who is influential in the community. I can't imagine that Christian Navarro knows what's going on here. I feel that staff may not speak up because they are afraid they'll be fired. Just today I was mentioning this story to my dear patient and friend who turned me on to Wally's in the first place. She stated she had the same experience two weeks ago. While renting the upstairs room for a private dinner costing more than 10K, she had a minor discrepancy about the bill. Fabrizio Nocilla refused to waive the erroneous charge and instead threw out my friend in front of her entire party. Two years ago I dropped a letter on Mina and Christian's lunch table. The previous Yelp review is verbatim what I wrote in that letter. That letter used to hang in Mina's office on the wall. With the new change of management I'm sure it was taken down. I'll spend my money elsewhere.

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🙂

I don't actually drink at all so when my coworkers

4/5 by Emily L. on 03/30/2022

I don't actually drink at all so when my coworkers suggested that we head over to Wally's which is a wine bar, I was a little concerned I'd feel out of place.The inside is very impressive with racks of wine displayed within glass cases. There are a lot of communal high top seats on marble tables. They didn't have anything quite long enough for our party and we had to sit at two separate ones.One of my main reasons we came here (other than for a real happy hour) is for the Wood Oven Baked Brie! The apps here aren't cheap but they all feature premium ingredients so it's kind of understandable. The brie is served on a toasted French baguette and topped with three levels of truffle. A truffle honey, truffle butter, and shaved truffles! It's really not a lot to split between 4 people so you might want to get 2 orders. Very, very tasty though as long as you like truffles!

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🤮

So I am so disappointed in the service and follow through.

1/5 by David K. on 03/27/2022

This not a serious wine store and i may end up having to sue them. Left messages and still no resolution. I ordered 2016 futures in 2017 that has yet to be delivered. Spent thousands with no delivery. I got an excuse from one manager when i confronted them in store (because again they don't return calls or emails) and as this was pre covid the only excuse they could serve was about the tarifs on French wine. This is the store for anyone with so much money they aren't bothered whether the wine will actually show up. The store staff are friendly and try hard but it is hard not to question the integrity of management.

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😍

Only those with good taste even know this is a thing is

5/5 by Ashlyn N. on 03/12/2022

Only those with good taste even know this is a thing is Santa Monica and And being right next to Hillstones is just a bonus! I love it here! Thank you guys for the great service.

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🤮

Overpriced, mediocre food.

1/5 by J. M. on 03/02/2022

Soooo many better options in the area. Spend half as much and get food that is twice as good

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😍

I attended a private event upstairs and the spread of food

5/5 by Christina V. on 03/02/2022

I attended a private event upstairs and the spread of food and passed hors d'oeuvres were all delicious! The overall ambiance was very nice, I can't wait to come back for dinner!

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😍

Great food.

5/5 by Tamara M. on 02/25/2022

Wine selection is fantastic. Service was on point. The best most killer 90s r&b playlist. I felt like I was at home listening to my own playlist except the food was much better ;-)

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Wally's occupies an excellent space in Santa Monica close

4/5 by Darren O. on 02/21/2022

Wally's occupies an excellent space in Santa Monica close to the Ocean, and what a beautiful space it is. For people looking for a bougie day drinking experience, you really don't need to look any further. Plus, if you get nicely tipsy here and feel like getting rowdy, you can always cross the street to go to Bungalow. A classic Santa Monica afternoon if you play your cards right!They have an excellent wine selection - can run a bit steep - but that comes with the territory and the upscale decor. Their food is definitely something that needs to be talked about - really nice wine bar fare with highlights like the baked brie and the charcuterie boards. They can definitely be busy on the weekends, but come by 2 or so and you should be more than fine in getting a table. Parking around the corner in the public lots, so no concern there. Overall, Wally's is a great place to come with a group of friends and not notice time go by as you try new wines and keep yourself sober with their tasty snacks.

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😍

My husband and I went here for a Friday lunch date since

5/5 by Sung Hee P. on 02/16/2022

My husband and I went here for a Friday lunch date since the birth of my second child three weeks ago (yay for being able to have a drink again!). From the ambience to the food, they were amazing! We knew of the great selection of wines from the reviews and the menu, but we were so pleasantly surprised at how good the food actually was. Will definitely be back and perhaps for a night out with girls (though I feel like it might be much more crowded).

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😍

As someone who used to own restaurants, consistency and

5/5 by Mayer R. on 02/14/2022

As someone who used to own restaurants, consistency and quality of food is paramount. This place is by far my favorite restaurant today and has been for the last year or so. Highly recommend. I've been to the Beverly Hills one which is also great but the ambiance of Santa Monica, in my opinion, is much better.

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😒

The food gets 5 stars and the service gets two.

3/5 by Liat L. on 02/13/2022

The service was terrible. It takes forever to get someone to help you. First off, the person sitting you is not very nice and they don't do reservations so good luck getting in if they don't like you. And then the servers are barely attentive. I get it that they are ridiculously full, but I prefer to wait to be seated than never be attended...Drinks:-Great espresso martini. Try it with tequila!!Good: -Wood over baked Brie is one of the most delicious things I've ever had!! -Truffle Cesar salad is good-Imported burrata is delicious If the service was kinder and better, this place would be incredible.

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🙂

Food is 3 stars service 4 stars.

4/5 by Darius S. on 02/05/2022

Overall a good experience. More attention to details on service would have been better.

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🤢

Frankly, the store looks awesome (we did not eat food so

2/5 by Lo B. on 02/04/2022

Frankly, the store looks awesome (we did not eat food so cannot comment on that - but it looks good). Beautiful decor, great selection. However the service is terrible. Perhaps it's because my husband and I look young and came in in ball caps, but we stood around for 45 minutes without service when looking to buy SEVERAL bottles of wine - and the store wasn't busy. We came back again to return something (one of the sausages in their charcuterie case that we had bought was clearly spoiled). Again, stood around for more than 30 minutes "in line" (one person was there). Perhaps our experience would have been different if we were older men with gray hair or in suits. Regardless, the experience was not great.My husband wanted to go back again and buy more wine but after our second flop experience I wouldn't allow it. We'll take our business elsewhere.

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🤮

They are super rude to people who are doing them a favor

1/5 by Sina P. on 01/10/2022

They are super rude to people who are doing them a favor and picking up food. They have some type of prejudice to people and its annoying.

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😍 5/5 Review by FunctionalFact14 (03/29/2022 9:12 pm)

First time using the app and I was a little hesitant. Great experience from start to finish. They answered all the questions I had almost immediately. Will definitely use again and recommend it to all my friends

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😍 5/5 Review by AcceptableParcel20 (03/24/2022 9:35 am)

Wow! First time using this website/app. It was almost hard to believe the quality of customer service I received as soon as I posted my offer. A private chat forum with me and the person helping me find the best option. Constant communication and a wonderful experience using Appointment Trader. I'm surprised it took me this long to find AT but this will now be my GO TO for hard to get restaurant reservations. It was like having my own private concierge.

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Great customer service
😍 5/5 Review by CohesiveBody50 (02/17/2022 6:13 am)

Was able to get a last-minute reservation for Valentine's Day with AT. The customer service team was incredibly responsive and helpful throughout the process!

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Just great !
😍 5/5 Review by SeemlyLook49 (02/16/2022 1:51 pm)

It was transferred fast and it worked !

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Last minute Pujol rezo in Mexico City
😍 5/5 Review by DistinctFront80 (02/16/2022 5:41 pm)

Last minute trip to Mexico City for Art Week. Busiest weekend in CDMX and AT came through and got us into Pujol. On Friday night … for four people! Amazing. I couldn’t believe it. Highly recommend this app.

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Seamless!😍 Appointmenttrader rocks!
😍 5/5 Review by BangingSmoke22 (02/22/2022 1:05 pm)

Appointmenttrader Rocks!

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Miami Beach Hot Spot Success!
😍 5/5 Review by CosmicLinen30 (02/24/2022 11:59 am)

My first experience using AT was awesome and the AT support saved the day! When my booking transfer initiated two days earlier but didn't complete by the day of the reservation, AT was able to expedite the transfer and confirm a table at Call Me Gaby in Miami Beach. Boss confirmed an excellent experience when he arrived and no issues to report. Thanks, AT! I will definitely be back and thank you very much for your prompt assistance!

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Made our trip to NYC
😍 5/5 Review by CloseFiction30 (11/10/2021 8:40 am)

There was one restaurant we really wanted to visit in NYC and AppointmentTrader made that possible. Then when we had issues with the reservation transfer they were so quick to respond and fix the problem. We’ll definitely be using this again in the future.

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love this APP
😍 5/5 Review by StimulatingBlow43 (11/02/2021 5:50 pm)

Just this week I scored two “hard to get” reservations! Friday at Delilah and tonight at Cafe Elote in Sedona! I am impressed!

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Transfer was easy and fast!
😍 5/5 Review by StimulatingBlow43 (11/03/2021 6:43 pm)

Got a reservation transfer fast and easy to our favorite (and everyone else’s favorite 😉) Mexican Restaurant in Sedona!

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Amazing!
😍 5/5 Review by GlitteringSwim77 (10/22/2021 8:01 pm)

This app is incredible!! I got a last minute rsvp for 7 people at Delilah’s on a busy Friday night…a mission we thought was impossible. I will always rely on this app when open table fails me!

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Lunch at GIRAFE
😍 5/5 Review by GlossyLevel60 (10/04/2021 5:37 am)

We had a great lunch spot at GIRAFE in Paris. And got a very very good and friendly support from the team of this great App. We definitely will book a table again here.

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Hottest michelin star restaurant in DC
😍 5/5 Review by AstoundingRay77 (09/27/2021 12:06 pm)

I highly recommend this service. Reservations sell out in minutes as they become available at this restaurant. I was able to get a table at the exact time we wanted, on a peak weekend night. Amazing!

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AT extremely useful and lightning fast
😍 5/5 Review by ArdentGrass37 (09/17/2021 10:21 am)

Fast and painless process. Amazing experience

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Amazing Experience
😍 5/5 Review by ArdentGrass37 (09/15/2021 8:35 am)

Got a reservation that not even the concierge for some Roman-like black card was able to. Excellent app!

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Perfect experience from start to finish
😍 5/5 Review by GainfulAdvertisement61 (08/29/2021 11:21 am)

The AT team and user experience is second to none. The team is attentive, proactive and responsive. Very satisfied with everything.

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What a brilliant app! Landed an impossible to get table at Delilah!
😍 5/5 Review by ConfirmableRoof27 (08/24/2021 12:32 pm)

I just stumbled upon this site and within 24 hours of posting a bid for an impossible to get table at Delilah (on a holiday weekend no less), my reservation was confirmed! So easy to use and it worked flawlessly. Brilliant!

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Amazing
😍 5/5 Review by AppreciativeSociety68 (07/16/2021 9:11 am)

Got our reservation at TAO on the busiest night of the week in 10 minutes. Amazing app!!

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Whose name will my reservation be under when I arrive at the venue?
Question by FluffyStar64 (07/09/2021 5:10 pm)

Best AnswerIt can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!

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Working on your bid?
Question by DemurePain59 (10/01/2021 1:24 pm)

Best AnswerYour bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.

Answer IconBest answer by EvocativeFold67 (10/02/2021 4:37 pm)
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Process after bid is accepted.
Question by EvocativeFold67 (09/17/2021 8:11 pm)

Best AnswerHey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.

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Where do the Reservations on AppointmentTrader come from?
Question by ColorfulRod45 (07/13/2021 3:55 pm)

Best AnswerMostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.

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What happens if my bid expires unanswered?
Question by FluffyStar64 (07/08/2021 5:55 pm)

Best AnswerHey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.

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Wally's Santa Monica User Reviews & Question Forums

Wally's Santa Monica Yelp Reviews
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Latest Reviews On Yelp

🙂3.6/5 from 11 reviews
Last review : Only those with good taste even know this is a thing is
By Ashlyn N. (03/12/2022 12:00 am)
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😍5.0/5 from 22 reviews
Last review : Love!!!
By FunctionalFact14 (03/29/2022 9:12 pm)
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Last question : Can I request my table to be inside?
By BouncyThroat14 (03/30/2022 10:50 am)
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Place a Bid to Get Someones Reservation
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