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White Rabbit Moskva Reviews from The Last Year
Terrible restaurant! Where can you get POISONED!
Terrible place! On the 6th I celebrated my birthday in a white rabbit. Initially, I was delighted with the establishment, a beautiful place, good presentation of dishes. But! In the evening, one of my guests complained of feeling unwell. From the very morning I felt unwell, I thought it was fatigue, unfortunately, after 2-3 hours I realized! This is POISONING! How terrible it is to get poisoned on your birthday, and all your plans have been cancelled. I couldn't get through to the restaurant for a long time. Having reached the phone, the working staff said that they would pass it on to the manager, and he would contact me at night or in the morning. What do you think? zero answer! Such a GREAT SERVICE! The restaurant does not justify itself and its status. I have never gotten poisoned after a restaurant, but here I am, after a restaurant with a Michelin star! I absolutely do not recommend it. I plan to appeal to Rospotrebnadzor and then to court. To be fair. I'll spend my time on this. Also, I would like to look at the accompanying documents for the delivery of all marine life! Take care of yourself and be healthy.
Perfect
It was amazing! The reverent and sensitive attitude of the waiters is amazing! All dishes are wonderful! The steak mignon and cheek from the hot dishes are simply masterpieces! We would like to express our special gratitude to Nadezhda, she alone is worth returning to this fabulous place again!
Very mediocre
A visit on March 3rd for my birthday was disappointing. The restaurant is obviously losing its position, this is reflected both in the quality of the dishes and in the work of the staff. The staff is working their butts off. They never asked if everything was okay, if everything was delicious. The filet mignon was just a misunderstanding - a tough piece of meat with a huge number of thick veins, it was impossible to cut, I had to express my displeasure to the waitress. In response, the waitress said that everything was fine, she didn’t see the connective tissues and fascia that were sticking out of the meat, and in general it was medium rare, so everything was ok)) To me, this looks like the obvious position of the restaurant not to fix anything, and make the client look like a fool. It’s very funny and strange when a client points out obvious shortcomings, and the staff argues. Especially in a restaurant that claims to be high class. Seeing my persistence, the waitress apparently could not stand it and called the manager Victor, who began to sing the same song. My nerves could no longer stand it. I eat filet mignon very often, and I have a very good idea of what it should be like, and it is by no means a piece of tough meat with a lot of thick veins. In the end, Victor gave up and offered to redo it. It should be noted that the new piece was a little better, but still not filet mignon. This is a steak with beer in a pub. Further. When a restaurant changes a dish, it is considered good form to ask the customer if he is satisfied with the replaced dish and if everything is ok. This was not the case here, the manager Victor was chatting at the bar and it was quite obvious that he did not care about the client’s impression of the restaurant. Otherwise, the cuisine, cocktails - everything is mediocre. The “tropical madness” cocktail is generally just “mango” juice from a pack. They came to clean up the bread crumbs 2 times in total. The waiters' communication style is similar to that of catering. What made us happy was that the polite hostesses congratulated us on the holiday and seated us at a nice table. Thank you also for the congratulations and the unusual dessert-candle, it’s nice. My review of the visit was sent to info@wrf.su BEFORE publication in Google and Yandex, I received a response that the manager would contact me. But of course no one contacted)) for some reason this is what I expected. I won't come back here again.
I wouldn't go here again.
It's hard to find from the street. It would be a good idea to install signs or tips. The girl at the entrance was neither nice nor rude. They gave us a table with a good view. The waitress gave sensible recommendations on the menu and dishes. But she pushed water for 1000 rubles. Although she was told three times to bring plain water. The dishes are delicious. But they don’t produce a wow effect. This is not my first Michelin restaurant. I think that the cuisine is not the strong point of this establishment. Interior, views - yes. But the most important thing is the environment. After all, we all go to this kind of establishment for emotions. The staff are kind of nervous and tense. We didn't manage to enjoy the evening. Since we did not leave a deposit, we were only allowed to sit for 2 hours. Well, OK. I understand that it’s a passable dream, you need to earn money. But the bottle of champagne was refilled 2 times in 1.5 hours. And when there were 30 minutes left before the end of our time, there was still half a bottle left. At least you shouldn't put the bottle of togla far away from the table. We would have topped it up ourselves, since the waiters didn’t bother.
Disappointed staff, silent and arrogant!
Good afternoon. I’ve been to some restaurants in Moscow: Beluga, Sakhalin, Twins Garden. Huge advice to the STAFF AND MANAGER of the Restaurant: learn to treat your guests without an arrogant look, arrogance and not to look closely at what your guests are wearing. A purely Russian approach, only in Russia this you can see. Learn to do this from other countries (Great Britain, Spain, France, USA), where they do not meet you by the clothes and labels your guests are wearing. Be more friendly and love your guests, more smiles for you. The food is fresh, although breakfast was scrambled with crab meat, and there was a smell from the crab. If it had gotten bad, I would have contacted Rospotrebnadzor and didn’t even finish it. And when you serve breakfast, be sure to ask if the guest has finished eating their yogurt, they took it away, and didn’t even have time to finish it.
Overrated place
The place is frankly overrated. The portions are microscopic, the food tastes mediocre, the cocktails are the most ordinary. The staff is not hospitable, their looks are arrogant. The table was booked about a month before the visit, and not the first time. Either that day the restaurant is closed for an event, or the required time has already been booked. Emails regarding reservations are answered within several days. One of the toilets didn't work, but there was no sign on the door. In general, the place is pretentious, but the food is nothing. My friend even had a stomach ache. I don't recommend it. Pros: location and beautiful presentation of dishes.
Judged by clothes
We wanted to have lunch and enjoy the view of Moscow. But they said it was booked and there was no room, only the bar. The box was clean, there was an empty hall at 16-00, not the most popular time. Well, apparently the reception knows better))) I won’t go again and don’t recommend it to anyone, they greet you at their discretion based on their clothing. I can say that the restaurant lost profit because of the employees.
Wonderful experience (excl staff)
Second time visiting a WRF-restaurant. Almost one of the best restaurant we've ever been to. Atmosphere is amazing. Great view and a beautiful restaurant. Presentation of food is already an experience on it's own. Highly recommend cocktails and especially the honey cake (I prefer the old-fashioned one) Only unfortunate thing on the evening where the waiters. - very quick in serving and explaining of dishes - long waiting time between dishes In general; the concept, food and quality is perfect. For us, we missed out on the staff. A personal touch and little bit off more hospitality would be pleasant. Even tho, we had a wonderful experience. Therefore a 4 star rating.
Ruined evening
We came to this restaurant just to have lunch. First of all, we waited a long time for food. For some reason, a compliment in the form of bread and butter was brought along with the food. Secondly, they asked to bring coffee along with desserts. As a result, the coffee arrived long after the desserts. Moreover, the coffee was brought almost cold, citing some misunderstanding. The question is why should your misunderstandings concern me?! Thirdly, the appraising glances of the staff and their arrogant appearance looks very strange and inadequate for a restaurant of the level you position yourself. Conclusion: I don’t want to go back yet. It left a very unpleasant aftertaste. The food may be delicious, but the service leaves much to be desired
The best restaurant in Moscow
For our anniversary we decided to indulge ourselves in a Michelin-starred restaurant “White Rabbit” immerses you in its fabulous atmosphere already from the elevator! Yes, the building for this restaurant has its own separate elevator, which is decorated according to the season and scented. The surroundings make you look at all the details and constantly turn your head))) The most important thing is food. At the entrance we were asked if we were celebrating something, and, having received a positive answer, we were escorted to a table. The menu is small, but the serving size surprised us. Everyone is used to the fact that restaurant servings are the size of a tablespoon?😅 everything is fine here. Not gigantic, but you will definitely be full. We ordered 1 salad, 1 main course, 2 signature cocktails, a shrimp appetizer and dessert (which we ended up refusing because we were too full!) We couldn't even finish the snack. Because in addition to the ordered dishes, we (and the people at the neighboring tables) constantly received compliments. Sea buckthorn sorbet, buckwheat bread with butter, baskets made of something complex, signature dessert eggs When we asked for the bill, they brought us 2 cute chocolate bunnies with different fillings along with it and wished us a happy anniversary. The service was brilliant. At the end of the evening, the administrator asked our opinion about their establishment and we honestly answered that we would come again someday. By price. It turned out cheaper than we planned. For a full (even unfinished) dinner for two, we paid 4,800 rubles.
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AppointmentTrader FAQ
Questions and Answers around the platform.
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886 Questions
576 Answers |
Ask a question about AT |
Appointment |
I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
Give the best answer
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
How do payouts work?
Once a reservation is bid on or taken - how is one paid out?
Give the best answerWhat does bid active time window mean
Is this what reservation times looking for ? Or when my bid can get filled?
Give the best answerDo any restaurants require ID for a reservation?
Do restaurants require ID for a reservation? What happens if someone purchases a reservation and can’t get seated ?
Give the best answerBidding on reservations?
This is my second go around bidding on a reservation and it looks like it won’t be much of a success again. Has anyone on here ever bid on a reservation and successfully got it? It seems to me like the reservations I bid on don’t even exist
Give the best answerCanceling name change request?
How do I cancel a name change request
before a call has been made to restaurant?
Is there a way to see sold listings?
Looking to see which listings have sold
Give the best answerIf an establishment cancels..
If an establishment cancels a reservation for whatever reason, will the seller get penalized? If so, how?
Give the best answerTransfer request no response yet
I bought a reservation and posted a transfer request to my name this past Sunday and have had no one confirm for me as I also have a special request also. The reservation is soon and I am concerned
Give the best answer10%+ Refund Rate Medal Removal Question
Hi Teams,
I got the 10%+ Refund Rate Medal since RESY terminated my account last month.
Now my refund rate has returned to 10% which is lower than the 11% threshold.
But I can still see the 10%+ Refund Rate Medal in my profolio and my payout is still
be limited, When can I get rid of this metal?
Thank you so much for your help!
Best,
Do bids include deposits?
Do bids I would create include the $50 pp fee for restaurants like carbone torrisi etc?
Give the best answerPostpaid?
What does this mean?
Give the best answerWHERE ARE MY PAYOUTS?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!!
Give the best answerTransfer
How do I change a purchase reservation to my name??
Give the best answerDelete account ?
How do I delete my account
Give the best answerWhy do they need such personal information.
Why do we have to give such personal information to get a refund from my trades? This makes me nervous.
Give the best answerWhy is this place such a scam?
Multiple times have been given false reservations and no way to get money back
Give the best answerDeposits credited to final bill
I have a reservation that includes $50 per person deposit that they add onto the end of the bill. How will I get that back?
Give the best answerCancelled Reservation
I arrived for a reservation and the reservation I purchased had been cancelled. How can I get my $$$ back?
Give the best answerIs my reservation legit?
I paid for a reservation to Golden Steer. I looked at the details. The confirmation screenshot was to another restaurant in Miami.
Give the best answerUnsubscribe
How do I stop getting this emails. I’ve been trying to months
Give the best answerHow do I get my money back for a failed reservation?
Bought a reservation for a party of 6 and I was told they called and let the person know that they can only do a part for 5. Couldn’t do the reservation.
Give the best answerName Transfer Request - how close to cut it before cancelling?
My reservation is less than 8 hours away and my name transfer request has still not been worked on after 4 days. Is my only option to just cancel the request?
Give the best answerWhat happens if no one accepts your bid?
Do you get refunded by Apple Pay?
Give the best answer