The only word I can use to describe our latest visit here - Woodmont Grill Chevy Chase - Buy Reservations
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🤮 1/5 - The only word I can use to describe our latest visit here
By 👻 @Alina C., 02/27/2023 3:00 am
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The only word I can use to describe our latest visit here is heartbreaking. We planned to visit for Valentine's Day, two months in advance, after moving away from the area. We did a lot to make this date happen. I come to this restaurant for one reason, and that is to have a well done steak that is always delicious, juicy and never burnt. Well, I go to order and they tell me that they can not serve above a medium anymore. First of all, most people get medium well? The manager came out and I explained that I don't eat anything else on the menu. She continued to repeat that they cannot cut the steak in half to cook it well (what's stopping you?) and proceeded to ask my spouse if he would like to order while I had nothing to eat. Complete lack of empathy shown for seemingly no reason. To put it nicely, I believe there are other customers that they would not have done this to. I am shocked at the lack of customer service I was shown. This place was really special to us. I am now mourning what was my favorite restaurant.
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