Wooloomooloo Steakhouse (Singapore) Tripadvisor Reviews - Wooloomooloo Steakhouse (Singapore) - Buy Reservations
Getting a Reservation at Wooloomooloo Steakhouse (Singapore) for Today or Tomorrow is Easy!
Buy a verified reservation at Wooloomooloo Steakhouse (Singapore) from someone who doesn't need theirs anymore.
If there is nothing that fits your schedule, you can bid on your preferred time.
We only list verified Reservations!
All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
Singapore's Best Restaurants that are most frequently booked by customers of Wooloomooloo Steakhouse (Singapore)
Ranked #11 in Singapore's Best Restaurants.
Ranked #23 in Singapore's Best Restaurants.
Wooloomooloo Steakhouse (Singapore) Tripadvisor Reviews
Latest Reviews On Tripadvisor
24 Reviews
0 Replys |
Very very rude service who shouted profanity at customers
The Front Of House at Wooloomooloo Singapore shouted profanity at us! Our family of 3 arrived promptly at 7pm, and was greeted by an Indian front-of-house manager, who made us wait for 5 minutes whilst, allegedly, trying to find us a seat. He reappeared only to tell us that we could only be seated at 7:30pm, our booking time. I proceeded to show him my reservation on my mobile phone (below email refers) and, unprovoked, he exchanged profanities with my son. He instigated the exchange by beginning the conversation with โwhy are you so angry?โ (I wasnโt and did NOT raise my voice at any point in time. We walked away and please do not eat at Wooloomooloo โฆ
Be the first to ReplyExcellent Wagyu Tomahawk
The wagyu tomahawk was excellently done and was succulent. Expect to wait a bit as the chef prepared it but well worth it. Lobster bisque soup was another great choice we made. Pleasant and attentive staff.
Be the first to ReplyMade our anniversary dinner amazing
Extremely pleasant experience and was served by an amazing manager namely Jenny! She literally made our anniversary a hundred times better. Tonightโs dinner experience was one to never forget because of her. We will definitely return for steaks and of course for Jennyโs wonderful service.
Be the first to ReplySteakhouse
Good ambience, and good customer service. Steak was above average. Their bread served in the beginning was good but not the nicer one I have tried in other places.
Be the first to ReplyVery disappointing dinner experience for husband's milestone birthday celebration
I had dinner here with my husband on 28 December 2022. Firstly, this dinner was meant to celebrate my husband's 35th birthday (his actual birthday!) which we consider to be a milestone. Having dined at the restaurant before (twice, in fact) and experiencing high standards of food and service, I decided to choose this restaurant to ensure a quality celebration for him. Next, I made my reservations one month ahead of 28 December, and made a request to have a table along the window panels. The reservation team acknowledged my email on 29 November, and informed me that they would do their best to accede to my request. Now, let me share all the things that have gone wrong during this dinner experience. We arrived at the restaurant on 28 December at 7.30pm. There was already a queue at the entrance, and 3 people were ahead of us. No staff was in sight, and we had to stand and wait for 10 minutes before a staff attended to us and brought us to our table. This is unusual. At reputable steak restaurants such as Cut by Wolfgang Puck and Bistecca Tuscan Steakhouse, just to name a few, there is always a staff at the entrance of the restaurant to welcome and greet the restaurant. Next, I noticed that most of the tables along the window panels were all occupied. When I asked the staff if we were going to be seated next to the window panels, she told me that all the tables were occupied! I noted an empty table near the window panel and when I requested to sit there, I was told that it was not possible. This is so disappointing especially when I made my reservation and request one month ahead! It really felt like the restaurant did not pay much attention to seating the guests, and merely just filled up the tables accordingly to the arrival of the guests. We ended up at a table right in front of the kitchen, which was not very desirable. Next, once we were seated, we noticed that our table was very shaky. Just placing our hands on the table was enough to shake it. Again, this is something that we have not experienced in a restaurant that is in a 5-star hotel. We had to call for a waiter to help us and eventually this problem was resolved with some paper placed under the base. I was already very upset at this point in time. Let's now move on to the food and drinks. I ordered the USDA Prime Rib Eye steak while my husband ordered the Australian Wagyu Sirloin. We also ordered 2 glasses of red wine. We were shocked when we saw that our wines were served in pretty small glasses. Again, this was very different from previous dinner experiences when the wines were served in bigger glasses. Our food also took longer than expected to be served. Once our food came, I stood up to take pictures. However, I had to wait for some time before I could call on an available staff to help me take pictures. In other restaurants that we've been to, if a staff notices guests preparing to take photographs, he/she would offer to take pictures. Hence, it was disappointing that I had to stand and wait for some time before calling an available staff to do so. We then started to eat our steaks. The USDA Prime Rib Eye steak was very tender and delicious upon the first few bites. However, after about 10 minutes, the steak became very dry and it was difficult to eat. On the other hand, my husband's Australian Wagyu Sirloin remained tender and juicy, and he had to switch steaks with me in order for me to continue eating. At this point in time, I was really very upset that what should have been a great, memorable dinner experience for my husband was turning out to be just so wrong, that I had to refrain from crying and had to visit the washroom to calm down. When I went to the washroom, the manager came over to my husband and asked how everything was. My husband then shared that I was very upset about the whole dinner experience. He then promised to make up for it. When I returned from the washroom, the manager came over to apologise and offered us 2 complimentary cocktails from the alcohol menu, which he said he would personally make. We appreciated his kind gesture, which helped to end this night in grace. All in all, I must say that this has been a very disappointing and upsetting dinner experience at Wooloomooloo. I had thought that an established restaurant like Wooloomooloo would be a perfect and safe choice to celebrate a special occasion with my husband. However, so many things had gone wrong. For the prices of the menu items, it was really not worth it. Such poor service systems and processes are unacceptable at a steakhouse restaurant in a 5-star hotel. I hope that my feedback can be taken into account seriously, and that compensation is given to us for this upsetting and disappointing dinner experience.
Be the first to ReplyExcellent wine pairing
Been to their wine pairing dinner couple of times. I m always impressed with the fantastic food ( special thanks to the Chef) plus the meticulously chosen paired wines. My friends and I are always well taken care of by their team of well trained staffs.
Be the first to ReplyBirthday Lunch
My wife booked this as an alternative to places we usually frequent. The place looks good, it has a decent menu. The food is okay. It's nothing to write home about. What really lets it down is the service. A long wait from ordering our initial drinks, as well as in between courses. A mix up between my order and my sons order didn't help. In all I got the impression from them, that it was all just a bit too much of an inconvenience that we were in there trying to order food and spend money. I won't be back
Be the first to ReplyTasty and Yummy Meat
Had a wonderful family lunch and was delighted with the portion of freshly and well cooked meat. The service was warm and attentive.
Be the first to ReplyVisit on weekday lunch
Lunch set was value for money. Restaurant had Good ambience. Service staff was attentive. Would definitely go back if i had the chance! Perhaps for dinner.
Be the first to ReplyAlways delicious food
I've visited this restaurant about four times and every time there was always a good thing for me. This time,I met my friend couple for the first time in almost 10 years and had a good time.
Be the first to ReplyFriendly Service
Lunch here was interesting, and the food was generally good. We had not been back for the past two years, due to Covid restrictions, and with easing of the restrictions, the place was packed. There were some new staff, and that resulted in a couple of smashed glasses and service mishaps in the dining area, but these were minor.
We started with the onion bread, which was freshly baked and soft. We both went for the suckling pig, which was crispy and tasty. The cauliflower soup was okay. The wagyu beef pasta was quite a generous portion, so much so that we both could not finish the dish. The meat was fork tender and full of flavour, if a tad on the salty side. The desserts were,okay, and a nice end to the meal.
Overall, it was a pleasant lunch., with friendly service.
Outstanding
We had the 3 course meal and all I can say it was outstanding. We chose the 250 day rib stake which came at an extra cost but worth the value. Probably one of the best steaks I ever had.
Service was perfect, very attentive and friendly.
Great
The food is fantastic, I love they beef . We order set menu , all dishes are great. Thank you so much
Be the first to ReplyGreat weekend Dinner Place
Went with some friends for a dinner on Saturday evening. This is the first time I tried this steak place. We ordered the 5 course dinner together with a bottle of red wine. The food was good and we had a great time.
Be the first to ReplyGood food and good service
Very pleasant evening in a cosy setting with great city view .
Professional service level and good food ,
Very pleasant experience
The food is good and portion was generous. The service is good too, staff knew the menu well, and most willing to accommodate. Iโll definitely come again with friends and family.
Be the first to ReplyGood quality
Good quality is steak. Price in higher side. Wine selection was adequate, though over prized. Good ambiance
Be the first to ReplyGreat dining experience
Food was good and service was excellent. The server ( tall Chinese guy ) was very efficient and attentive towards us. Serve was delivered with finesse and great awareness as he make the effort to bid his customer goodbye.
Be the first to ReplyAMAZING EXPERIENCE
Atmosphere , set up , service and food . Amazing combination to spend a great time .
Best Steak tartare in town , great crab cake and wines . TOP !!!
Amazing!
I am truly happy with the overall experience with the team at Wooloomooloo! Totally recommended! The team is so forth coming and they prep well for my colleagueโs birthday. Itโs truly a wonderful meal and experience.
Keep up the good synergy of the team and thank you for your services :))
Great food and service!
Had dinner at Wooloomooloo to celebrate my husband's birthday on Saturday 19/03/2022. I have been here many times and I especially like their value-for-money set lunches. It is my go-to for meals when I want nice ambience and reliable food and service.
We had the iceberg lettuce with lump crab salad, a tomahawk steak, the baked potato and a few other sides. Every dish was done to perfection and I loved that the staff make suggestions so that we do not over order and waste. They plated the salad for us separately (there were 4 of us) and recommended we order more sides only after we were served and sure we needed more.
The staff checked to make sure that the food was done to our satisfaction so I was surprised to see another table of diners kick up a fuss over the doneness of their steak. And they complained after finishing 90% of their steak! . In my opinion, any diner that has any issue with their food should bring it up after 1 or 2 mouthfuls or even on sight, seeing as any burnt parts of a steak is immediately obvious to the eye. If you complain after eating 90% of it and demand a refund, that is very unfair to the establishment. After all, they did polish off 90% of an inedible steak!
My personal experience with establishments like Wooloomooloo is that they will ask about the food if a large portion is untouched. That gives diners a chance to bring up the issue for the restaurant to address if the customer was shy to bring it up initially.
To add insult to injury, I think these diners left some bad reviews too. I hope people reading these reviews check the number and type of reviews left by such reviewers. Some people are just impossible to please (all 1* reviews with so much bitterness) and some just decide to leave a bad review (having never ever reviewed any other place) because they could not get a free meal. Thatโs horrible and Iโm finally leaving my review because I feel hard done by for the staff and want to set things right.
I am a steak lover and have been to all of the steakhouses we have in Singapore. Wooloomooloo might not be the most expensive steakhouse in Singapore but the quality of food and service (given the tight labour market) is up there, if not better, than the rest of them.
The F&B scene is just recovering from a scalding two years. Letโs be reasonable and not give them an unnecessary hard time.
Kudos to the Wooloomooloo crew for their patience with cheap diners.
Happy birthday lunch
We ordered a porterhouse steak which was really tender. Service was excellent and the Happy Birthday decorations were a surprise!
Be the first to ReplyNot as great as it used to be
I was kept waiting for 5 mins before I was showed to the table where my other guests were.
The food serving was slow. The doneness of the beef was not as they were requested for 2 guests.
When I first visited this restaurant, ut was great. But on this day, it was a disappointment.
Decent food but nothing spectacular
I had a love dining set meal comprising of a beef carpaccio, cauliflower soup, crab cake, steak and citrus yuzu / cheesecake. Overall, the sauces were over seasoned and the plating was normal. The much anticipated crab cakes were disappointing. It feels like the chefs are part timers who used to work at Ashtons. The only redemption were the carpaccio and yuzu citrus. I wouldnโt say its worth the price tag of $168++. For that amount, there are better places to feast at.
Be the first to Reply