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欣圖軒 Yan Toh Heen Reviews from The Last Year
Over estimated
This is my first time try lunch, I personally like the environment, menu & the tableware at dinner than lunch. Menu not much choice to choose, we have 5 people and order 5 pieces shrimp dumplings, not expect it was not present in the same time. The remain 4 dumplings present after 10 minutes almost. Honestly, service seems slightly drop a bit. And the food just standard, little bit disappointed.
Confusingly bad
I’m surprised and disappointed enough to warn yall off as I sit here paying the bill lol. 1 star solely for the comfortable seating and good soup dish. We did the luncheon pre fixe menu. We ordered additional dim sum after the 8 courses in hopes of salvaging the experience and trying something, anything that lived up to the hype. But no. This was spectacularly and very confusingly bad. No dish was above average let alone standout except the whelk soup, which was delicious. But that was it and it did not make the overall trip worth it by any means. One dish (the papaya soup) was inedible. The beef dish was slathered in an overly sweet sauce that felt akin to the cheapest of takeout. Weird times. You don’t want to come here.
Just excellent!
The best yum cha experience in Hong Kong. Excellent food, excellent service and excellent views over HK harbor.
Extra-ordinary Experience
Have had a weekend lunch at Lai Ching Heen. We ordered a la Carte dishes and all are delicious. The service by the team was still perfect as usual. We also ordered a whole suckling pig takeaway for dinner party with friends. They prepared everything including the packing perfectly. The taste of pig was excellent and the skin still crispy. Thank you very much for the chef and service team’s preparation. Thanks for the leadership by Manager Henry Wong.
Great wine pairing with welcoming staff
We were impressed by the sommelier called KC. He was very welcoming and served the wine pairing with great match. The wagyu beef was impressive. We spent a great night there.
Very disappointing
We have fond memories of Yan Toh Heen. However, this transition to Lai Ching Heen leaves a lot to be desired. We cannot believe that this venue has 2 Michelin Stars. It is painfully obvious that they are understaffed - we had to wait and wait to catch a server's eye for everything - they failed to clear finished plates on time, and hardly had time to pour tea and wine, etc. The wine list was not offered to us at all, until we asked for it. We pre-ordered their Peking Duck. The server was evidently not skilled in peeling duck and showed all the awkwardness of inexperience. The taste was average. The Crispy Lobster Dumpling with Black Truffle was also average; however, the soup-base was very good. The Wok-seared Rice Flour Cannelloni and Fish Maw was not remarkable either. The Wok-fried Kagoshima Wagyu and Duck Liver with Spicy Sauce was the worst wagyu beef I have ever had in a top Chinese venue in Hong Kong. Furthermore, they do not enforce the dress code. At our table, both ladies wore dresses and the gentleman was in a business suit, as we were informed by a strict-sounding member of their Reception team, that this is of great importance (she sounded like a school teacher telling pupils about uniforms). We were told on the phone that the dress code was elegant-casual. However, when we received the reservation confirmation, the code had changed to smart-casual. We certainly saw a lot of casual - jeans, worn-out golf shirts and T-shirts one would wear to the wet-markets. If there is no dress code enforcement, why make it so serious? Other than our table, the only other clients who observed any dress code were three western gentlemen, all in business suits. We were at a great 2 Michelin Star Chinese restaurant just last week. That restaurant is far superior in every way. Actually, there is no comparison. I would not recommend this restaurant, which I personally feel is all hype with very little substance.
From Yan Toh Heen to Lai Ching Heen
This Michelin 2-star restaurant is formerly known as Yan Toh Heen. With the InterContinental closed and re-opened as Regent Hong Kong, this restaurant also re-opened and re-named to Lai Ching Heen, at the exact same location, offering diners a gorgeous view looking out to the Victoria Harbour. The renovated décor still creates a premium, luxurious yet cozy and comfortable ambience, with the signature use of jade apparent throughout the restaurant, from the plates and utensils to the art pieces and the greenish hues on decorations. The sommelier introduced a non-alcohol sparkling cocktail for us ($120) which had authentic peach flavours, not too sweet and was a nice refreshing aperitif. The complimentary Amuse Bouche was White Wood-Ear and Cucumber Salad 千島涼拌白木耳脆青瓜. Appetizing and pleasant starter. Our first course was Barbecued Pork with Honey 蜜汁黑豚叉燒 ($320). A generous portion with two slabs of nicely grilled piece of pork, glistening with honey glaze. The pork was very tender, of the perfect proportion of fat and lean meat, and seeping with juice. I would like it to be a bit more charred but still one of the best Char Siu in town in my opinion. For the soup, I had Hot and Sour Soup with Tofu and Vegetables 酸辣豆腐雜菜羮 ($210). This was a vegetarian dish, with a nice balance of spicy and sourness, plenty of tofu, corn, mushroom, and stem of choi sum for different bite in texture. A nice deviation from the traditional seafood version. My wife had Double Boiled Fish Maw and Sea Whelk Soup 花膠燉響螺 ($320). The soup was rich in umami and delicious, with the sea whelk cooked to such tenderness that it showed the soup must have been double boiled for a long while. Unfortunately, the fish maw had a hint of weird notes though. Next, we each had Golden Stuffed Crab Shell with Crabmeat 脆釀鮮蟹蓋 ($318). The golden-brown crust of the crab meat was highly appealing, with the chef using abundance of red and green crab meat together for the best taste and mouthfeel, together with onion and milk, to make a stuffing that was phenomenal in my opinion. I believe the dish was waiting to be served while we were finishing the soup, and if they could be enjoyed immediately from oven the experience would be even better. The last time we visited Yan Toh Heen this dish was the most memorable, so we had again Golden Frog Legs with Spicy Salt 椒鹽田雞腿 ($288). Lightly battered before deep-frying, the frog legs had thin crisp surface, tender and flavourful. I also liked how the spicy salt did not over-dominate the taste, just giving that savoury touch to make everything perfect. Still good as always. The Braised Garoupa Fillet with Ginger and Spring Onion in Soy Bean Paste 麵醬薑蔥生炆斑球 ($680) was served in clay pot, highly aromatic from the spring onion and ginger. The garoupa fillet was very good too, firm with a good bite, seasoned well with the bean paste adding some sweetness and an extra dimension of savoury. The dish also did not feel heavy or excessively oily. Fantastic. Coming to the dessert, I had picked Baked Sago and Custard Cream Pudding & Taro Paste with Black and White Sesame Roll 奶皇焗西米布甸拼荔蓉鴛鴦芝麻卷 ($82). The pudding was appropriate in sweetness, with the custard less heavy than the traditional lotus paste, but personally I would prefer the latter. The sesame roll was good, and I found it a pity that this dim sum was increasingly difficult to find nowadays because of the tedious works. My wife had Double Boiled Sweetened Dried Longan Soup with Japanese Ginkgo Nuts and Peach Gum 紅棗桃膠燉日本銀杏 ($88). Decent in taste and also appropriate on sweetness, the delicate and refined flavours were delicious, particularly suitable for the health-conscious who might worry about the sugar in the desserts. There was also a complimentary Petits Fours including several of the dim sum like Hawthorn Roll, Sesame Ball with Custard, Mango Mochi, Lotus Paste Puff and Mini Mooncake. Delicate in appearance and good in taste, this assortment was a good combination of different traditional delicacies and a joyful completion of this wonderful dinner. Service was great, with the staff polite and attentive. The bill on the night was $3,252 and considering the quality of food, their services and overall experience, I would rate it as reasonably priced. The sommelier came to accompany us on the way out, and I promised him to return again, and enjoy a bottle of nice wine he picked next time.
Great food with not as good service
We celebrated my husband’s birthday at Lai Ching Heen and we went for the Chef Lau’s Prestigious Menu. We were very impressed at all the dishes, especially the Buddha jumping over the wall soup and the lobster trio! It was hard to pick a dish that’s not our favourite😛! However, having that said, the service was not as impressive as the food. Understood that the restaurant maybe full of guests that night, but the service felt a bit rush and not so noticeable (we had to pour our own wine and the introduction of the dishes weren’t very clear). Hope the next experience would be better!
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Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Whose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
Appointment
I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Just got scammed!
Thats unfortunate but you can always get your money back if they cancel the reservation.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
欣圖軒 Yan Toh Heen User Reviews & Question Forums
欣圖軒 Yan Toh Heen Tripadvisor Reviews |
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By 👻 @Travel Ralph (03/16/2023 3:00 am)
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