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Z & Y Bistro San Francisco Reviews from The Last Year
For a place that specializes in Peking duck, this place has
For a place that specializes in Peking duck, this place has a long long way to go. I suppose it would be good enough for those who have never had Peking Duck before and had no comparison or had no idea how it's supposed to taste. It was also a very chaotic dinner experience where the hostess was confused as to where the reserved table was located at and took us on a "tour" of both floors of the restaurant. Then the timing of when the dishes were served was problematic. Our group finished all the food we ordered except for the duck and we were waiting for more than 15 minutes (after we finished all other dishes) for the duck to arrive. Multiple times we wondered if the server missed our order. The worst part was we saw the duck being served to other tables even though they arrived later than us. We noticed that those tables consisted of all non-asian guests. Not sure if it was intentional or not but certainly not a good feeling to receive disparate treatment and it was quite obvious that there was a prioritization of service to those tables. It's a shame given that this is an Asian owned/managed business in Chinatown.
A solid Peking Duck restaurant! Was craving Peking Duck so
A solid Peking Duck restaurant! Was craving Peking Duck so bad and decided to go here since it's the sister restaurant to Chili House which is still under repair. Service was great. The ambiance caters to the more modern vibe but still maintains authentic delicious food. We ordered the soup dumplings, Truffle Shrimp Fried Rice and of course the Peking Duck. The dumplings were delicious! I appreciate how the wrappers didn't fall apart when picking them up so no broth goes to waste. The Truffle Shrimp Fried Rice was good but not ground breaking. Probably will try another dish next time we go instead of getting it. And lastly the Duck! So good, juicy and flavorful. Make sure you get this when you go. Highly recommend making a reservation for your table. We went on a Friday night around 5:30pm and by 5:45pm a lot of people starting coming. By around 6:30 the front was crowded with people waiting for a seat. Remember to call in advance if you want the duck!
Z&Y Peking Duck delivered an exceptional dining experience
Z&Y Peking Duck delivered an exceptional dining experience that exceeded our expectations. Celebrating a birthday, we indulged in an array of dishes, including the Peking duck, Peking duck with caviar, XLB, dumplings, Beef Chow mein, Chicken fried rice, Ma po tofu, and pea sprouts with garlic. Each dish was a jam packed with flavors and left us wanting more! What truly elevated our experience was the impeccable service. The servers were attentive, efficient, and went above and beyond to ensure our celebration was memorable. Their attention to detail and genuine warmth added an extra layer of joy to the evening. Contrary to some reviews mentioning long waits, we didn't encounter any delays. Our reservation was honored promptly, allowing us to dive into our dinner without delay. Highly recommended for anyone seeking an unforgettable dining experience.
Pretty good, I came on a busier Saturday night for dinner,
Pretty good, I came on a busier Saturday night for dinner, but was met with a very short wait under 5 minutes for a party of 3 despite 4-5 parties in front of me, maybe an error on the staff's part, unsure. It was very quick to order which I liked and the food was damn good. Portions were mostly fine, but some it can be hit or miss, one dish was very small for its price while the others were large. The Spicy Duck dish was so flavorful and hearty, lots of add-ins with it. The fried rice was also tasty and well portioned. However the pork belly with spicy garlic sauce had underwhelming portions for the size. The service was okay, I had ordered the string beans, and asked the staff for it since we were midway through the experience and all the food had came out, and the waiter said that if I wanted it now I should have ordered it earlier. But I did order it earlier and he forgot, later the manager I'm assuming came up to give me the check and stated that she removed it since I never received it. weird, but otherwise the food was good.
I was really looking forward to this place, but it was a
I was really looking forward to this place, but it was a disappointment. On the positive side, we didn't order a peking duck ahead of time, but they offered whole and half ducks on order--and the duck was extremely good! Sadly, everything else we ordered was mediocre at best, while being pretty high-priced. The green beans, Beijing potstickers, and frog were almost too salty to eat. All of this said, I get that restaurants have good and bad days, so I can write it off to that. What I can't write off was the shoddy and aggressive treatment from one of the waitstaff--the guy actually grabbed a spoon out of my hand and barked "I'll do that" when I picked up my spoon and bowl to pull them closer. He was very short when our out-of-town guests asked questions, and actually walked off while they were asking and never answered them. He tossed our items on the table with no comments or niceties. I've lived in SF since 1991 and get that different restaurants have different vibes, but this one was pretty unpleasant.
Great Food! Highly recommend! Especially the original
Great Food! Highly recommend! Especially the original dumplings and definitely Peking duck
Average peking duck place compare to Oakland and LA.
There is no flavor in the duck meat. The roasted skin is good but the whole experience lack flavor. The duck can obviously handle more than 10 wraps but they will charge you for the extra wraps and will also charge additionally for extra condiments. Most item on the menu is good, some are just average and you can get the same thing at any number of Sichuan style Chinese restaurants all over the Bay Area. I would not come back here simply because there are at least 3 other peking duck place in the SF Bay Area that are better IMO.
The service is unacceptable here.
We made reservations and the hostess guided us to the basement when the table was actually upstairs. We pre reserved the duck and ordered a few dishes, finished all the food and the duck still didn't arrive. However other tables that arrived same time as us already got the duck. Furthermore it seems like the management here instruct to prioritize non-asian guests by offering better service. When we politely followed up on our duck, the server ignored us and did not affirm a yes or a no. At first we thought it may be a language barrier. We had to follow up again and then he sounded sarcastic and said "your duck will eventually come" At the same time they keep on checking in on the table next to us with non-asian guests asking them how their experience is. Racism at is finest.
One of my favorite Chinese restaurants that I've tried in
One of my favorite Chinese restaurants that I've tried in SF's Chinatown, alongside the other Z&Y. The Peking Duck is phenomenal, and in our opinions, about as good as it gets anywhere outside of Beijing. The skin was crispy to perfection, and the duck itself was so juicy, tender, and tasty. If you want Peking Duck, I'm almost confident that this is one of the best places you can get it. We ordered a full duck and it was the perfect amount for 3 people. All the other dishes were equally solid too. The Beef Roll Pancake and Beijing Bean Sauces Noodles were both very tasty and great complements to the duck. Nothing particularly memorable, but very good nonetheless. The vibes inside are great - very modern, upscale, and classy feeling. It's more on the pricier side ($160 for 3) but if that's not a concern, definitely worth checking this place out!
We had a reservation at 7:30 and we checked in 15 mins
We had a reservation at 7:30 and we checked in 15 mins early. The host didn't mention that there would be a long wait for a table. We waited until 8:15 when we gave up to find another restaurant. The person who in charge told me that I need to be patient since we had a big party. Don't feel the restaurant respect the customer's time. Don't recommend to anyone unless you have time to kill.
Authentic Peking Duck is the best in town
The only authentically prepared, and the best possible Peking Duck found in San Francisco. Perfect for celebrating the upcoming Year of the Dragon (Lunar New Year is February 10). Chef Lijun Han, a Michelin Bib Gourmand chef for many years, delivers the best of the best, and all items on his menu are stellar. Another wonderful dish to try is Miso Sea Bass, marinated for many hours, tender and delicious!
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Questions and Answers around the platform.
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I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
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Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Do bids include deposits?
Do bids I would create include the $50 pp fee for restaurants like carbone torrisi etc?
Give the best answerPostpaid?
What does this mean?
Give the best answerWHERE ARE MY PAYOUTS?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!!
Give the best answerTransfer
How do I change a purchase reservation to my name??
Give the best answerDelete account ?
How do I delete my account
Give the best answerWhy do they need such personal information.
Why do we have to give such personal information to get a refund from my trades? This makes me nervous.
Give the best answerWhy is this place such a scam?
Multiple times have been given false reservations and no way to get money back
Give the best answerDeposits credited to final bill
I have a reservation that includes $50 per person deposit that they add onto the end of the bill. How will I get that back?
Give the best answerCancelled Reservation
I arrived for a reservation and the reservation I purchased had been cancelled. How can I get my $$$ back?
Give the best answerIs my reservation legit?
I paid for a reservation to Golden Steer. I looked at the details. The confirmation screenshot was to another restaurant in Miami.
Give the best answerUnsubscribe
How do I stop getting this emails. I’ve been trying to months
Give the best answerHow do I get my money back for a failed reservation?
Bought a reservation for a party of 6 and I was told they called and let the person know that they can only do a part for 5. Couldn’t do the reservation.
Give the best answerName Transfer Request - how close to cut it before cancelling?
My reservation is less than 8 hours away and my name transfer request has still not been worked on after 4 days. Is my only option to just cancel the request?
Give the best answerWhat happens if no one accepts your bid?
Do you get refunded by Apple Pay?
Give the best answerIf I don’t get the reservation do I get refund
^
Give the best answerRaouls--Cant post
Any specific reason why Raoul's posting is disabled?
https://appointmenttrader.com/sell/reservations/raouls-new-york?&origin=Search&returnurl=L3NlbGxlcnM=
No transfer of name
Ive waited a week for my reservation to get a name transfer, and the dinner is for tomorrow. Unfortunately, there’s no one to tell because no one has started working on it yet.
Give the best answerCould not find bid history
Hello, my bid was charged to my credit card but I never got a confirmation email and it's not under my profile. Where can I check the status?javascript:PreparePostSend('1','CTAbutton-1', 'QA','board-1-IDType|board-1-post-rating|board-1-post-headline|board-1-post-text','javascript_encoded:SW5saW5lU2FmZU5hdmlnYXRlJTI4JTI3JTJGbW9kdWxlcyUyRmNvbW11bml0eSUyRmhvbWUucGhwJTI3JTI5JTNC');
Give the best answerThe support team has ignored me for 19 days.
I have made a few purchases here, however on Valentine’s Day, the reservation I purchased disappeared from my portfolio- inconvenient, yes, but mistakes happen. However, the support team has ignored my request for a refund/assistance for 19 days now. I can see they have read the messages. Can someone please assist? @ColorfulRod45 @FluffyStar64
Give the best answerCarbone 2pm Today
I have a reservation for today at Carbone at 2pm Sunday the 3rd March. Amex patio heated outdoor. Please inquire for 2.
Give the best answerReservation name transfer ??
I purchased to transfer the name reservation because I can’t pronounce it. It was not transferred. Will the reservation still work?
Give the best answerSold reservation
How and where Do I access my deposit acct
Sold a reservation and don't see funds anywhere
Disable email notifications?
I can’t seem to figure out
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