The amazing chicken, but service was below par - Zuni Café San Francisco - Buy Reservations
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🤢 2/5 - The amazing chicken, but service was below par
By 👻 @Wilson L, 08/08/2022 3:00 am
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We had to come back here for the chicken. It is to die for. We hadn't been in 2 years, so we were very eager to revisit Zuni. Found out when we had cocktails at the bar that Zuni instituted a 25% 'Fair-wage' surcharge. More on this part later. We ordered appetizer, a side dish, and waited for our chicken (takes about an hour). I ordered a Croze Hermitage, our waiter brought a different Hermitage which I didn't realize. My fault for not catching it. Price difference is significant (he brought out a more expensive one) but I didn't complain since I had acknowledged the bottle when it was shown to me. But throughout dinner we had to stopped bus boys and other servers to ask for our waiter. During our 2+ hour stay we had to ask for him 4 times. And we kept seeing a team of waiter hanging out in the kitchen. So to be imposed a 25% fair wage surcharge for service??? I would tip more if service warranted that. We wondered if the service staff is now guaranteed that minimum amount, why would they work harder? It was just an unpleasant dining experience. Maybe the ownership should pay higher wages to their staff.
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