Abominable - Zuni Café San Francisco - Buy Reservations
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🤮 1/5 - Abominable
By 👻 @Mark I, 02/13/2024 3:00 am
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Managed to get reservations for a Tuesday night for my wife’s birthday. Busy, but did not seem overly busy for the number of tables available. Early pressure to order everything at once. Wanted cocktails first, then starters a salad and the the main course. Wait staff seemed disjointed…wanted us to order everything initially. Ordered cocktails which were OK. Ordered Oysters which were OK. Ordered main meal. After more than 30 minutes (while we saw later arriving diners get their entrees) we still did not get our order. Spoke to the server who said “the kitchen was very busy”. This was not a reasonable excuse. I said we needed our entrees promptly in the next few minutes or I needed to speak to the manager. After a few more minutes the manager came and told us he only found out about the delay. Poor organization. He said the food was “being plated” . After another delay, no food arrived. I refused to pay anything for such terrible service! No matter how busy the restaurant is/was this should not be the excuse for shoddy service. The food may be great, but if the service is terrible it counter-acts the “top 25 restaurants in San Francisco” as touted by the New York Times. Unable to comment on the food at this restaurant. Find it difficult to want to return here and the taxi fare paid to get here
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