Disappointing Evening - Acquerello San Francisco - Buy Reservations
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๐คฎ 1/5 - Disappointing Evening
By ๐ป @Ana M, 08/01/2022 3:00 am
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I'm pretty shocked to be writing this review and even more saddened I was treated so poorly I will never dine at Acquerello again. My first experience was about 10 years ago, and I was turned away as I was dressed too casually. I was mortified and embarrassed and since then (I've been a half dozen times) I make sure to follow their formal dress code. The night before my reservation this week I was even called to emphasize the dress code--and I appreciated that touch, knowing I was in for a special evening. So I was literally shocked when the hostess seated a man in a t-shirt in front of me during my meal. I tried to follow up with one of the owners the next day. First I was told I was not allowed to speak to an owner. Then I was told "it's 2022. We don't follow a strict dress code anymore." Well, maybe you could have told me that the night before when I was called and told the opposite. Dinner for two was $900 and I was seated next to someone who could have just as easily be eating at McDonald's. You used to go to Acquerello for the experience or else why bother? A picture is worth 1,000 words. I was told I wasn't allowed to speak to an owner. Perhaps the owners read reviews.
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