Excellent food but some staff members lack the right attitude - Ai Fiori New York - Buy Reservations
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🙂 4/5 - Excellent food but some staff members lack the right attitude
By 👻 @Mikko M, 10/20/2022 3:00 am
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Food and staff in the dining room were wonderful! Both beef tartare and crudo were very good appetizers. Astice lobster was one of the best dishes I have eaten in this type of restaurants. However ladies in the front of the house were extremely unpolite and lied to us about our reservation missing even though we showed them confirmation email. Detailed search showed that reservation was OK. So first experience was awful but luckily food itself and other staff members saved our dinner. I hope that their manager is going to have serious discussion with these ladies about the right customer service attitude.
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