Stopped by here yesterday afternoon and were quickly sat - Casa Don Juan South Main Street Las Vegas - Buy Reservations
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🤮 1/5 - Stopped by here yesterday afternoon and were quickly sat
By 👻 @Bonnie L., 02/25/2024 3:00 am
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Stopped by here yesterday afternoon and were quickly sat down outside on the last table on the right of the patio. The menu looked amazing, we were so excited to order so we waited. And waited, and waited. The table next to us had plenty of service so every time their server came to them we thought they would stop by our table next. Nope! No one would even look at us. We had no water, chips, salsa, nothing. My husband went up to the hostess stand to let them know nobody had stopped by our table yet and they apologized and said they would get someone. Finally a server started walking towards us only to stop at the table next to us and again pretend we were invisible and walk away. This happened 3 times! At that point we stood up and left. As we were leaving the hostess walked out and my hubby told her not to worry about finding someone for our table we were leaving. So sad, the food looked amazing but waiting for over 15 minutes with no acknowledgement, eye contact or any type of service is unacceptable. Both my hubby and I have been servers before so we are not being Karen's at all. We know how it goes and were patient. We probably would have waited longer if someone would have even said, I'm sorry you're server will be with in a few. If you want to be ignored come here and it will meet all of your expectations. Que feo es ser tratado asi por su misma gente.
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