Casa La Femme New York Tripadvisor Reviews - Casa La Femme New York - Buy Reservations
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Casa La Femme New York Tripadvisor Reviews
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18 Reviews
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definitely not worth it
worst food ever, incredibly over priced and the food is so poor, the service is so poor. Feels like everyone is on their first day on the job. The armchairs so incredibly uncomfortable that there is no way to have a dinner. I went there twice, and both times came back very disappointed. and then a group of friends made reservations there , i showed up and same terrible experience.
Be the first to ReplyNot worthy, bad service
Too expensive for what you get in the pre fix menu, rude waitress and incompetent manager who we paid to and didn't known how to split a bill and want to overcharged us, disappointed.
Be the first to ReplyHorrible Experience ! It doesnā Worth it
My experience was not entirely pleasant. I had high expectations for this place and I thought the decoration was very nice. However, we did not have a good experience. Starting with the bathrooms that could not be closed from the inside. And to use them I had to go with someone else to wait for me at the door. But, what bothered me the most was the degrading and unpleasant attitude of a manager named āAmirā. This person showed not education and he was very disrespectful . Let me explain you this ; When I made the reservation to visit the restaurant, it said on the website that it was US$39.99 per person for January, then I saw that it was US$59.00. ( which out was ok for us ) When we arrived at the place, one of the waiters Mohammed told me that I had two options: pay 59 US per person or a la carte. There were 3 of us in my group and at the time of ordering we had decided on 2 orders of 59 US and one person a la carte. Since the third person did not require everything that included the 59 us for having stomach surgery, she could not eat that amount of food. When I took the order he told me that they all had to be 59 us (not two people paying this price and another a la carte. They had to be all a la carte or all 59 us) I explained it to the busboy and he told me that he would call the manager and I explained the situation to him and his response was: If it's okay with you or if you donāt you can GO. I think that was not the correct answer, I understand that it is the restaurant's policy, but why not explain that from the moment of the reservation? Why wait to get there and limit ourselves and impose something that someone does not want to obtain for certain reasons? . Yes, there are policies that must be explained before going and to say something like that you have to have respect for others, because no one went to beg for food or drinks. What a bad time we had. It was my intention to retire but, because it was one of the people's birthdays, I didn't want to make them have any more bad times. At the end of the night that person had to pay for something they didn't eat and order takeout. Another thing, the supposed belly dance show was very poor; We expected more, there was not much atmosphere in short, terrible service except for the busboy who was friendly. The information about the prices not very clear . The staff were dressed up all black what gave us the impression that weāre at a funeral parlor . It was not according with that deco . We order one glass of white wine which it was served totally warm , when it should be served chilled . The food was not to our liking either. It's not worth paying that amount of money for such a show and food. Very very bad experience. How embarrassing. I wouldn't return to this place and have obviously not recommended . Thanks
Be the first to ReplyVery bad experience, itās scam
Very bad service due to charging 18% gratuity, they donāt care, very small portion , not good experience at all, poor costumer service, not worth, and you will not be happy for the rude service, itās scam, food truck much better .
Be the first to ReplyDisappointing
Meh. Food was decent but service was slow and unprofessional. We went since they advertised entertainment ( belly dancing) which we saw for about 4 minutes. Overall, not exactly a culinary experience worth the price and the 4 minutes certainly didnāt make up for the difference. Pass.
Be the first to ReplyTruly mediocre
The food was mediocre and the portion size was nothing to brag about. The decoration was gaudy (lots of cheap, fake flowers) and the service was poor. If you're dining as a group of 8 or more, then be prepared to spend $60 on their prix fixe menu which does not give you a lot of options. I would not recommend this place. There are way better restaurants in the city. I should've been suspicious when we were able to make a reservation for 9 people on a Friday night...
Be the first to ReplyHighway Robbery in a Restaurant Huge Bill for worthless food.A place to stay away from.
Bland Food, HEAVILY OVERPRICED, we never received a Bill only a total. Very small portions and the food quality definitely not worth what they are overcharging you.The Menu and pricing all hidden and obsure,certainly a scam.They will certainly never ever see me again there.
Be the first to ReplyDisappointed
I wanted to try this place for a long time, and on Motherās Day, I told my boys thatās where you taking me))) It is absolutely beautiful restaurant, the interior design is very very pretty. Unfortunately they served only Motherās Day special menu, and if you wanted anything else, than they wonāt do any substitutions, but would make whatever you wanted on top of the special, that was a bummer;(((. For example if we didnāt want to have the salad from the special,, which was just a green salad ( just leaves) and wanted to swap it for a Greek salad, they told us that we canāt swap it, we will gat that Arugula salad anyway and would need to pay extra for a Greek salad. So that green salad was a joke - very little portion size. The appetizer - mezza, was not enough for 4 people for sure. And it took quite a long time for food to arrive. Our server seems to be in a rush all the time. So when the food came , our lamb chops were Rare, instead of Medium Rare . So we tried to get our waiter for that, waited a long long time, nobody couldnāt find him. After probably half an hour , We were lucky that the manager came and was super polite and listened to our concern and took the plates back to cook the chops better. It took a while, but when they brought them, they were just great. So if it wasnāt for manager , I would probably give that restaurant a 1 star. I also think itās overpriced (( The manager definitely deserves 10 stars āļø
Be the first to ReplyMy special birthday dinner not so nice
I was so excited to visit the restaurant traveling from Washington DC. As you enter itās a beautiful restaurant and ambiance and very vibrant, however the have crammed small sits and tables in the bar area and that were we were seated. When I booked it there was no indication for that and apparently if you want to sit in any other area of the restaurant you have to pay extra. I was so hungry that night however the food portions were small and very average or below average and not that tasty. Our beef kabob came uncooked and all the way pink inside which was a big disappointment. I asked for mint tea after dinner which usually means black tea with mint. They gave us hot water with mint in it and when I asked the waitress she said thatās mint tea and when I asked her for black tea she came back with two packets of green tea which I hate. I told her I donāt drink green tea but she didnāt care and whet ahead and charged us 4 dollars per tea. The belly dancing show was ok but all and all I would not go back to this spot. The food was definitely not worth how much they charge and why should I have to pay extra to be put at a regular table. The tea part was awful.
Be the first to ReplyDinner
LISTEN - this place is not worth it. Came here for a romantic Valentineās Day dinner and received anything but. First, we had to pay for reservations that isnāt applied to the overall bill. That was understood and we had no complaints. The place looked nice and menu good so there was no issue as to booking this restaurant. But here goes the drama ā I get here at 8:45pm for a 9pm reservation and Iām instantly bombarded by at least 30 people waiting for a table. From the few I spoke with, they were waiting since 8/8:30 for their 8:30 reservation. I was talking with them after 9. Unfortunately, I donāt get seated until 9:45. The issue here is that we had to pay a reservation fee that we lose if we left, so of course we have no choice but to wait unless weāre okay losing the fee. I should also add that people who came after us are seated and we had to point this out to the staff to ultimately get seated. We get seated and of course, takes a while to take our orders. We had a prefix so we had 4 courses. BEFORE WE GOT TO OUT THIRD WE WERE ASKED TO PAY. Then weāre fed some excuses as to why we were asked to pay at that time. 30min go by, still not 3rd course. We then had to tell our waitress we still havenāt received it. We wait another 15min for them to bring it out for the food to lack seasoning. When we asked for topping to add to the taste (like Hot sauce) we were told that would be extra. During all this, they bring out the 4th course of ice cream and cake. When asked hey, can this be brought after we finish eating, we were given eye rolls and attitude. At this point I no longer wanted to stay here and asked for a to go bag to take my food to go. I get today is Valentineās Day. But so much money was spent for a reservation and the prefix menu. In return we were treated like crap, were asked to pay before we were done and then received bland food. I do not recommend this place. AT ALL.
Be the first to Replylovey setting, good food, lack of quality service
good food, nice atmosphere with lovely setting, spotty service with several people i thought were loitering on the sidewalk in wrinkled mismatched t-shirt's serving the food and almost knocking over the water bottle on the table to the very dressed patrons. Less than professional attire and clumsy service by random servers looking very disinterested very much detracted from meal and atmosphere. To get water or the bill needed to waive hand to hail the waiters or persons walking around in t-shirt's.
Be the first to ReplyA Fine Dinning Egyptian Restaurant!
This was the first fine dinning Egyptian restaurant I've been to in the states. Even though I live in California and there are many Egyptian restaurants here, there is nothing like Casa La Femme! Definitely worth it! I was really impressed. Classy place with awesome vibes and great Egyptian food.
Be the first to ReplyDonāt reserve VIP
We came here to celebrate my birthday with three couples of friends, my Housband made a reservation on the VIP area, after sitting done we were informed that we were obligated to order from a premedical menu they have by the owner of the restaurant on a very nasty tone, it was either order what they want it 66.00 a person or leave!!!! What a great way of loosing Bussines, after seeing out disappointment the manager approaches and offer drinks on the house ans informe is that we arenāt obligated to order from the prefix menu. So now we were more frustrated after almost being kick out by the owner for not eating what they want us to eat ; even we express my gluten intolerance they didnāt care. Very bad experience from the owner himself.
Be the first to ReplyGirls nite out
Well not to happy with this place Our first time there and the last Service and food was ok not that great , they just want to rush you out of there . We got seated at 8 , party of 6 So itās 2 hours seating . The manager Amir was not nice needs to take management n customer service classes He has an ugly attitude when I complained because we didnāt finish our desert and coffee n they gave us the check without asking . He said they Need the table but they were so many empty tables n people not consuming . He got an ugly attitude when I asked why he treated us like that . On their website says party of 6 and more 2 hours , Amazing It was a big bill and no thank you or sorry on their part . We have better restaurant in NY City n we wonāt go back there for sure . We came from Florida so exited to go there Made the reservation more than a month ago , very disappointed . Please owner of this place Get a better and nicer Manager . Thank you
Be the first to ReplyGreat Experience
A friend and I went here and had a great experience. We had outdoor seating and though we were super early for our reservation, the restaurant accommodated us and allowed us to sit early. Our server was a gentleman and was attentive and knowledgeable with the menu. We had apps. an entrƩe, a drink each, and shared a dessert. which were all very tasty. We only saw the inside to use the rest room which was nice and clean. We both agreed we would go back in the future.
Be the first to Replyterrible waitress. sit outside not inside.
we paid 40 usd for a tent seating indoors it is ok I felt the seating outside is better. the waitress had terrible attitude and the food was not great either. I would not go back. the sofa we sat on was torn. not worth the price we paid 200 usd for a dinner for 4 people. other better restaurants in the city with better food and better waitresses.
Be the first to ReplyGreat Food, Terrible Waitress
So Iāll start by saying the food and decor here is great! However, the staff, customer service etc is absolutely HORRIBLE!!! They all seriously need to be retrained and possibly shadow what service should look like from more high-end 5 star restaurants (although Iāve dined at many ālower starāārestaurants and still received better quality of service). I would recommend shadowing a restaurant similar to Peak-at Hudson Yards, or possibly just one of the many rooftop lounges in the city, i.e. Dream Hotel). I felt slightly embarrassed being at this place because the waitress was extremely rude and disrespectful and here I am introducing friends who just moved from another country to this restaurant where we were all being spoken to in a dehumanizing way for no reason at all. If you are in a bad mood why not choose to stay home?! But based on previous reviews it does sound like this is an ongoing problem here that management simply refuses to acknowledge and address. Perhaps itās just the culture and I actually feel bad for any restaurant worker (whoās ānormalā) that may choose to work here because the bad attitudes and poor service are a direct reflection of management so staff is probably treated poorly and therefore the attitude trickles down to your paying customers.
Be the first to ReplyExcellent Egyptian/Mediterranean
Excellent Egyptian/Mediterranean food. Owners did a beautiful job with the outdoor space. Lamb Kafka and chicken kebabs as well as the mezze were delicious. Service was super friendly if a bit slow for the second cocktail. Super convenient to the path along the running/walking West Side Highway.We happened by and will come again.
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