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Chiltern Firehouse London - Trade Reservations
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- Any Room Type
- Any Standard Room
- Mews Classic 1 King Bed Fireplace Lrge Shower
- Classic 1 King Bed Fireplace Lrge Shower
- Mews House Classic 1kng Bed Fireplace Lrg Showr
- House Classic 1 King Bed Fireplace Lrge Shower
- Courtyard 1 King Bed Fireplace Lrge Shower
- Mews Loft 1 King Bed Lrge Shower Terrace Mews
- Firehouse Loft 1 King Bed Fireplace Lrge Shower
- Any
- Ladderhouse Loft 1kingbed Fireplace Lrge Shower
- Any Suite
- Ladderhouse Suite 1kngbed Fireplace Lrge Shower
- Chiltern Suite 1 King Bed Fireplace Lrge Shower
- Loft Suite 1 King Bed Fireplace Large Shower
- Firehouse Suite 1kingbed Fireplace Lrge Shower
Any available room type for 
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Market Price: $
Chiltern Firehouse London Reviews from The Last Year
Great choice for this Californian family
I'm surprised this restaurant has any bad reviews! We loved it. We are a family of 4 (parents in our 40s and a 13 and 15 year old), visiting from California. I booked it because I was looking for a place with a lively/stylish atmosphere and good food that wasn't too stiff/fancy, since we are traveling with teens. This place was perfect. First, it was packed, in a good way. I saw a few families like ours (American couples with older kids, dressed nicely [not in touring clothes] who presumably had chosen it for the same reasons we had), but for the most part, everyone seemed to be local and very much enjoying themselves. The food was great, and we followed our waitress's recommendation to choose something woodfired since that is their specialty. As a result, I ordered the chicken and my husband the pork (when we would normally order fish), and the kids ordered steaks. I am not sure I've had better chicken ever, and my husband felt the same way about the pork. Our teens liked the steaks, too. The sommelier engaged us in a lively discussion of California v. French wines (we know far more about the former, coming from Northern California), and guided us to the correct choices. Both he and our waitress were fun and charming, and very attentive. My husband kept telling me this was a perfect choice for us. With the wine, it was certainly pricey, but we felt it was worth it. Would love to come back for breakfast sometime--the pancake photo on Tripadvisor keeps catching my eye.
Shame on Chiltren Firehouse restaurant.
Friends from New York who lived in London for some time recommended this restaurant. Food was good, wine was good but our waitress was obnoxious. When I found a bug in my wine she behaved as if I put it there myself even though I did order another class. I wasn't looking for compensation just a sorry. She also was loud and pushy. Definitely will not recommend this restaurant to any of my friends who visit London and will tell my friends who recommended it to us our disappointment.
Let Down and Disappointing
Booked in advanced for dinner. Visiting the first time with friends, asked if we could sit in the terrace to which we were told there no availability. Unfortunately this was a lie as in fact there was space the whole time we were there. The lady at the front desk didn’t seem keen on a group of women. Additionally, there was a worm in the food, for which the staff measly apologised but didn’t seem too fussed about considering it was a serious problem, especially given all the attitude around sitting and dining there. On top of it the wait staff try to rush you, overall the whole experience was a let down, the place is overhyped. We had been to Scott’s night before where they were much more welcoming and ended up sitting and chatting for hours with friends without so much of a whisper for us to leave - and that too at full capacity that Chiltern Firehouse were claiming. Not worth the time or money.
AVOID! AVOID! AVOID!!!
HORRIBLE, DISGUSTING, INHUMANE PLACE! DO NOT GO HERE!!! They don't know how to treat people and only care about you if you are a celebrity! You will be treated like rubbish & will 100% have an absolutely awful time. So before you go...I'm advising that you don't waste your money. Take your custom elsewhere and vote with your feet!!!
A memorable evening. Wonderful service and amazing food!
I had the most amazing time. We were treated so incredibly well by our waitress, Tally. The food was absolutely delicious. The ambiance was superb and I cannot recommend the bar and restaurant highly enough! Thank you to the Chiltern Firehouse for a memorable evening!
Average
We were looking forward to coming here bearing in mind celebrities seem to rate it. However we were underwhelmed. The waiting service was actually fine and the overall ambiance quite good. But the food was average and incredibly surprising, seeing as the prices were very high. This could have been overlooked if the food presentation and quality had been exceptional but unfortunately it wasn’t.
Birthday breakfast bonanza
We’ve been to many restaurants around the world for breakfast, The Chiltern Firehouse is the best. The staff were amazing, it was my wife’s birthday and the voice of an angel sang at the table to her. The poached eggs in various forms were exquisite and the sourdough was unbelievable. Our waiter Johan was on top form and we couldn’t have asked for more. 8 very happy people suitably fed for the day ahead. Thank you guys
Fun but that’s it
Fun atmosphere and friendly service. Hard to look past the stale / fridge-burned shrimp cocktail - a professional kitchen and waiter would not have put obviously dried out shrimp on the table.
Disaster
Very rude Sommelier. Our wine flooded with ice water in bucket and she continued to serve the watered wine to us. We mentioned it politely and my goodness her gloves came off… aggressive and rude, harassed us and completely ruined our evening. We had to ask her to leave us alone..manager saw but took little notice and watched it unfold without intervention. Lovely service for food, disastrous wine service. Such a shame, it was my daughters birthday ☹️
Fell short of the mark
Birthday celebration that fell short of the mark. It took 45 minutes to get seated & a first drink to arrive. Thereafter food was decent, but service horrendously slow & they didn’t present that they had any interest in serving us. Would have potentially had dessert, but after waiting 15 min for the waiter to come back we jettisoned & asked for the bill. High expectations that weren’t met…
Lovely meal
We visited today for lunch. We had the Pasta al forno to share, at £48 it was small, but adequate and delicious and to be expected in Mayfair. Service was great, no complaints. Thank you
We came here for lunch.
The ambiance was 5/5 but the food was subpar. Presentation wasn't the best either. The service was slow even though it wasn't busy. The coffee shop across from it was great though!
Absolutely love this spot! Great food, drinks, vibe.
If you can't get a table online would recommend walking up to the hostess stand and seeing if you can get a table. Staff was super nice and great location.
Rude and pretentious front of house staff
Myself and two daughters booked this restaurant for a Mother’s Day meal. We arrived early so asked if we could have a drink first. The hostess at the door was friendly but tried to tell my daughter how to pronounce her own name!! We were then ping ponged back and forth between the bar and restaurant and met by numerous rude front of house staff who said we couldn’t sit here or they couldn’t find our name on the booking. Eventually we were taken back to the bar and met by a rude and arrogant tall blonde host and told we couldn’t sit at a free table, the way she spoke and acted towards us was laughable, by this point I was ready to walk out. I have ate at lots of excellent bars and restaurants all over the world, and have never been treated in this manner before. The restaurant itself was very mediocre, expensive for what you get and very pompous. This place needs to read the reviews on here and do something about their staff, mainly front of house management (the girls in black dresses). Safe to say I will definitely not be going back to this establishment.
Fantastic Lunch !!
Wow, reading all the negative reviews I can’t believe this is the same place we went to ! Great staff, really good food, fantastic atmosphere and Tiramsui to die for !! I would agree that it’s on the expensive side but then of my £320 bill nearly half was drinks which was my choice, so no more expensive than any where else in London ( mind you got charged for 2 waters and only got one, but the very large helping of Tiramisu made up for that ! ) we loved the place and we will be back but please CF if the neg reviews are true ( there are a lot of people out there who will just give a crap review for a minor infraction or to boost their own inflated ego ) make sure you make it the same as it was yesterday for us !! PS. On the table next to us a couple had there main course delayed for what ever reason, waiter very apologetic when it was served, and a manger came by 2 minutes later to apologise again, very professional . Strange.
Food and service were terrible.
Our contemptuous server treated us like we didn't belong there, and you know what? He was right. Snotty restaurant for snotty people who think they have taste, but don't. Beautiful space, though.
Average for the price tag and pushy staff
Valentines Day dinner treat for us on February 14th. Beautiful restaurant atmosphere and attention to detail. However, we did have a pushy waiter that kept urging us to order table water, it isn't complimentary so I said no more than once. He took the glasses and said he liked to tease people that didn't have table water as if it would make us suddenly order. Didn't like that. We ordered the steak, lamb chops and two sides. With a Virgin cocktail and a coke. Cocktail was amazing. Food however average for the price tag! 16% Gratuity tax also was a shocker as its stated to be 12.5% on the menu. The venu is definitely full of Z list wannabe clientelle and we felt out of place and the staff I feel treated us as such. I wouldn't come again as the food was average for £150 price tag. Also I'm a Celiac and they weren't knowledgeable.
Very nice restaurant, great food, highly recommended.
I highly recommend this restaurant. Service, food, and everything is great. I also liked very much the hotel bar and lobby, would be great to go there for a drink.
Came here on our first night in London and can't stop
Came here on our first night in London and can't stop talking about it. Obviously, London has endless restaurant choices to choose from..but I will definitely come back here again and again. The restaurant as a whole is beautiful, from the outside to the inside. But what I love most is that aside from the aesthetic, it is serving really delicious food! The filet was the best I've had in London. It was seasoned perfectly and literally melted. We also ordered the halibut and sea bass. Both perfect, paired with incredible sauces. Finally, the lobster Fricassé. Aside from the pasta being a little too al dente, my son loved it. Our server was really friendly. A little pushy, but that never bothers me. We typically filter that out, however in this situation it felt a little opportunistic. Cocktails were priced on the menu, but when our bill came they were priced higher...we're talking $33 for an espresso martini. The house cocktails (which typically are priced higher, were only $22) The bill includes a service charge, but we were also charged additionally. A fee our server took the liberty of adding to our bill for a second tip. We actually always tip high, but this action left me with a little distaste. Had the food and ambiance not been a 10, I'd probably recommend avoiding here. But in this case, maybe just check your bill to avoid getting taken advantage of.
Weird host
The main host needs to take a chill pill, he acted like he owns the place, very strange guy. It really left a bitter taste in our mouths since chiltren is so beautiful, but the way the host was with us took away from the experience
Fun and low key
It’s a quite large space but we were placed in two tops a bit out of the way. It all worked out but given it wasn’t busy I would have preferred to have been a little away from the next table. Staff were friendly. I loved the selection of Portuguese wines. The portions were good but I did not feel overly stuffed when I left which was a nice feeling given the gluttonous nature of the holiday season. Standouts were the chicken dish and also the pumpkin salad. I don’t even like pumpkin! The collards needed salt but once salted were tasty.
Diamond Less
Came here for brunch which was ok. The waiter was great and very attentive. However the whole experience of being here was ruined when I used the bathroom and took a very sentimental gold and diamond ring off to wash my hands . I realised that I left them in bathroom . I called them to tell what happened and the person who answered really couldn’t of cared less. Just hurriedly said if we find the ring we will call you. The person didn’t even take my details. The ironic thing is I’ve left something in McDonalds and it was handed in, however in this upmarket establishment someone decided to play finders keepers. The diamond ring can never be replaced. . .
Brunch or Lunch that is the question!
We love the Chiltern Firehouse and have been many times for drinks and meals. The atmosphere and service are unique and special. I have given an average score on this occasion because I feel your food needs to be a bit more nourishing and less mean. Also we went on a Saturday. I looked online before our meal and noted there was a Lunch menu and a Weekend Brunch menu. Your menus and website do not make it clear what will be offered we were hoping for the Lunch menu as I am a vegetarian. The Brunch menu only has a salad for vegetarians, cold food cold day !!! We got the Weekend Brunch menu. Bread - the portion is 3 slices this was not explained - we were a table of 6 but we had to ask for another portion and paid for it of course. These details are important. The shrimp cocktail £28 not even any lettuce just a coup of ice and the shrimp! We were surrounded by smokers again not made clear whether there are areas for smoking in the courtyard. We will return but maybe just for drinks only and thank you to the wonderful staff.
Still living up to its reputation
The atmosphere was perfect although lighting in general areas could be brighter. The waitstaff were knowledgable and friendly, the food was particularly good
Amazing experience
Such a lovely place! Food and vibe is spot on. Also went for cocktails, service amazing liked the way everything is designed.
Chiltern Firehouse is nothing short of a culinary
Chiltern Firehouse is nothing short of a culinary masterpiece and holds a special place in our hearts, making it my wife's absolute favorite restaurant on the planet. From the moment you step into this iconic establishment, the ambiance exudes sophistication and warmth, creating an intimate setting that elevates the dining experience. The menu is a celebration of culinary creativity, offering a diverse array of dishes that are not only visually stunning but also bursting with flavor. The attentive and knowledgeable staff adds to the overall charm, providing impeccable service that feels both personal and professional. Chiltern Firehouse has an innate ability to turn every meal into a memorable event, making it a top-tier destination for those seeking an unparalleled dining experience in the heart of London.
The food was truly really great.
The tiramisu was the best I've ever had. The service was absolutely amazing in every way. The vibe in there is very posh, cute, dark, vibey. Really Great experience overall. Only thing holding this place back from being a 5 star is how expensive it is.... But I guess that's what you pay for.
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Best PostsGreat Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Last Reply by 👻 @AssuringPrice78 (08/08/2023 6:25 am)
16 Thumbs Up
2 Replys, 1 commentWorked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Last Reply by 👻 @DiscriminatingPoison48 (08/08/2023 11:14 am)13 Thumbs Up3 Replys, 0 commentsGot into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Last Reply by 👻 @ConstantFold59 (10/20/2023 4:50 pm)6 Thumbs Up1 Reply, 0 commentsVery easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Last Reply by 👻 @FineCrush77 (07/29/2023 7:52 pm)8 Thumbs Up3 Replys, 0 commentsFabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Last Reply by 👻 @GainfulEdge65 (03/19/2024 1:48 am)5 Thumbs Up1 Reply, 0 commentsGreat reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Last Reply by 👻 @IngenuousButton32 (06/02/2023 10:01 am)6 Thumbs Up1 Reply, 0 commentsIncredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Last Reply by 👻 @FineCrush77 (07/29/2023 7:51 pm)6 Thumbs Up2 Replys, 0 commentsBest platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
2 Thumbs UpThis app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Last Reply by 👻 @GrippingAttraction64 (08/11/2023 4:43 am)4 Thumbs Up2 Replys, 0 commentsWorked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
3 Thumbs UpSuccess on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Last Reply by 👻 @CelebratedStreet63 (03/15/2023 6:29 pm)16 Thumbs Up5 Replys, 3 commentsLove this app!
So glad I came across this app :)
Last Reply by 🥩 @DecadentRoof69 (01/30/2023 4:54 pm)8 Thumbs Up2 Replys, 0 commentsQuick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Last Reply by 🥩 @DecadentRoof69 (01/30/2023 4:54 pm)7 Thumbs Up1 Reply, 1 commentPrime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Last Reply by 🤠 @DeliberateScale19 (02/01/2023 8:42 pm)3 Thumbs Up1 Reply, 0 commentsGot impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Last Reply by 🥩 @FamousStation67 (01/10/2023 9:55 pm)3 Thumbs Up1 Reply, 0 commentsWorked perfectly to get into Carbone. So delighted
perfect
Last Reply by 😎 @MaternalRecord73 (01/22/2023 5:32 pm)3 Thumbs Up1 Reply, 0 commentsWorked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last Reply by 👻 @AuthoritativeUmbrella71 (12/01/2022 11:40 am)10 Thumbs Up3 Replys, 1 commentLast minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
Last Reply by 👻 @AuthoritativeUmbrella71 (12/01/2022 11:41 am)8 Thumbs Up3 Replys, 2 commentsIt works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Last Reply by 👻 @ZestfulSeed54 (11/29/2022 11:45 am)5 Thumbs Up2 Replys, 0 commentsMoney transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Last Reply by 💯 @BraveHand53 (11/28/2022 6:49 am)6 Thumbs Up1 Reply, 0 commentsLove this app
Got to go to places otherwise unreachable
1 Thumbs UpEasy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Last Reply by 👻 @EnjoyableJelly34 (11/14/2022 11:34 am)5 Thumbs Up2 Replys, 0 commentsPayouts Blocked Because of Sell Through Rate
Does anyone know how AT plans to handle cases where a seller is quitting the platform but has a sell through rate <25%? The error message I got said to fill more bids or find other ways to increase the rate.
Is AT really going to block sellers from withdrawing their money? Especially revenue made before the sell through rate was introduced??
Last Answer by 👻 @FetchingWatch40 (07/03/2024 10:00 pm)4 Thumbs Up2 Answers, 2 commentsTune into NBC News - Top Story Tonight 7:40p ET
Let’s go. Get more people placing bids!
Best answer by 👻 @GiddySoup13 (05/02/2024 6:28 pm)3 Thumbs Up1 Answer, 3 commentsI will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Best answer by 🍑 @BraveCloth47 (04/26/2024 1:58 pm)3 Thumbs Up3 Answers, 3 commentsAppointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Best answer by 👻 @CopiousMotion64 (11/19/2023 12:39 pm)2 Thumbs Up2 Answers, 5 commentsBuyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Best answer by 😺 @ChattyChain37 (09/08/2023 4:38 pm)6 Thumbs Up1 Answer, 1 commentPrepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Best answer by 🥩 @FamousStation67 (07/06/2023 5:51 pm)4 Thumbs Up2 Answers, 7 commentsCongrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Best answer by 🦩 @FluffyStar64 (06/01/2023 8:28 am)5 Thumbs Up4 Answers, 4 commentsNeed to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Best answer by 👻 @HandsomeCollar14 (06/29/2022 10:31 am)4 Thumbs Up6 Answers, 3 commentsWorking on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Best answer by 👻 @EvocativeFold67 (10/02/2021 6:37 pm)3 Thumbs Up12 Answers, 1 commentProcess after bid is accepted.
Hey @EvocativeFold67, welcome
to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Best answer by 🥷🏻 @ColorfulRod45 (09/18/2021 12:07 am)3 Thumbs Up1 Answer, 2 commentsWhere do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
Best answer by 🦩 @FluffyStar64 (07/13/2021 8:05 pm)3 Thumbs Up12 Answers, 2 commentsWhat happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Best answer by 🥷🏻 @ColorfulRod45 (07/08/2021 8:28 pm)2 Thumbs Up4 Answers, 4 commentsChiltern Firehouse London User Reviews & Question Forums
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Chiltern Firehouse London Yelp Reviews |
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By 👻 @Patty O. (07/23/2024 2:00 am)
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