Chiltern Firehouse London - Buy Reservations

1 Chiltern St, London W1U 7PA, UK

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Chiltern Firehouse London Reviews from The Last 180 Days

Tripadvisor: 😒 (20) Yelp: 🙂 (4)

😍

Excellent Restaurant with Fine Service and Great Vibe

5/5 by ConradHastler on 07/31/2022

We knew it by reputation and were not disappointed. The Firehouse has an energetic vibe, which was reflected in both our server((see photo) and som. They were very friendly and helpful particularly the som. We had discussed various wines before selecting wine for our mains, and later she surprised us with complimentary glasses of PX we haad discussed earlier. A very enjoyable and satisfying evening.

🙂

Everyone who works here has a vibe and a look and it's

4/5 by Priscilla T. on 07/25/2022

Everyone who works here has a vibe and a look and it's mainly DGAF with a side of Cooler Than Thou but if you just embrace that as part of the experience and package, you'll likely have a good time. It's buzzy, it's trendy, it's posh and despite the way too high prices, the food really is quite delicious. We had a group tasting menu and it was more food than even this gluttonous food hound could have imagined. Top stars: squash blossom pizza, chicken karaage, Iberico pork shoulder (so tender), monkfish on the spine, and chocolate ice cream. Like actually standout plain chocolate ice cream.

🙂

Good experience, but service is indeed weak as reviews had indicated.

4/5 by Antonio Q on 07/18/2022

The reviews on TripAdvisor we’re very accurate. We had however a very good experience on a sunny and warm day in July. The biggest issue was service, which was very slow. But otherwise we had a good experience

🤢

Disappointing - so many other much better options in London

2/5 by Alexis B on 07/15/2022

What a disappointment. Came here for my mums birthday, first time and been booked for ages. It’s a lovely setting and we were seated quickly but it went downhill quickly. Took 15 mins at least to be greeted by waiter and take drink order. Had to ask 3 times for wine menu. Food was ok, nothing special but what really let them down was the service. Just appalling. Not attentive, didn’t clear our plates. Put our wine in a ice bucket away from table but then didn’t top us up. Complained to manager who was apologetic but don’t think he really cared. Then has to ask for bill twice - in meantime waiter came over and asked if we wanted more drinks!!!! We’d been waiting 45 mins to order another drink. Definitely won’t be returning and would really recommend anyone thinking about coming here to lower their expectations. It’s a buzzy atmosphere but that’s where it ends. Don’t waste your time - there are hundreds of other amazing restaurants in London and this is definitely not one of them.

🤢

Unfulfilled Potential - If only they cared a little bit

2/5 by gdover on 07/12/2022

Very disappointing experience. Went for a birthday dinner on a glorious summer evening. Patio had lots of potential but they crammed a few too many tables in and covered them with a cheap trellis. Food was decent but the service was a massive disappointment. They forgot our water multiple times, forgot a couple of our dishes and generally didnt seem to care at all. One waiter needs to be singled out as being the one who seemed to care. He was from northern England, his father played football. We didnt manage to catch his name, but he was not our waiter - we just flagged him down in desperation to fix multiple errors. He was exceptional. The host introduced himself but only in order to kick us out as the terrace closes at 21:00 - despite us still not having received a dish we had ordered 90 minutes prior. Overall this place has the potential to be an excellent local. But it has decided it wishes to operate (and charge) as if it is on an international scale, but it is very far from that. At 2/3 the price and 1/3 the pretension it is worthwhile. However I cant in good conscience recommend anyone to go there in its current incarnation.

😍

Lunch date

5/5 by JDDCanada on 07/07/2022

Fantastic lunch date. Food was amazing. Pizzas were light and filled with flavour. Coffee and cappuccino was so good. Atmosphere & decor were great. Temperature was controlled really well. Some of the best sashimi I have ever had. Would highly recommend.

😍

What a cute cozy place! If you're in London, make a point

5/5 by Oriana F. on 07/04/2022

What a cute cozy place! If you're in London, make a point to go here before 7pm if you're not staying in the hotel.

😍

Amazing

5/5 by Philippa W on 06/27/2022

Dined in the private dining room as a surprise for my husband’s 50th Birthday. The feasting menu was delicious and our waiter Ivan was exceptional and very attentive, nothing was too much trouble. Will definitely be coming back soon

😍

Great experience all around!

5/5 by Nikki D on 06/23/2022

Great food, great service (Fabio was our waiter!) and great ambiance! Order the green beans, and as much other stuff as you can!

🤢

Sloppy. Don’t bother

2/5 by Rosie on 06/21/2022

I took my parents-in-law for Father’s Day, I hadn’t been for maybe 3 or 4 years but I recalled it being quite nice. When we arrived at the time of our booking we were told our table wasn’t ready and we should wait at the bar. At the bar there was simply not space for 4 people to sit or stand, and for 25 minutes we hovered, accidentally getting in the way of waiters and waitresses every few minutes. When we eventually sat down it took some time to get the menus (many of the items were not available I would add), and after we’d ordered the wine, it seems they had forgotten about it and it sat on the side for 20 minutes until we chased. I thought my food was fine (not groundbreaking) however my husband ordered cacio pepe gnudi which was bizarrely extremely lemony, he hated it and we gave the feedback that the dish was not right. I believe it remained on the bill despite him not finishing it and complaining. I will say we had a lovely waitress though, who tried to keep things light despite our complaints. As you would expect it was rather expensive, which is fine, if you get what you pay for. All in all, sloppy. Would I go back? No. Would I recommend? No.

🤢

Disappointing to say the least

2/5 by KTH16 on 06/06/2022

I was so excited to finally visit TCF...the interior is an absolute dream and I thought the hostesses were really lovely and attentive. What let this place down was the food. Now, I have no problem splashing cash on good food, in fact I will probably pay more for good food than anything else, quite happily. I ordered the Nduja pizza and it was terribly salty, another three girls I was sat with couldn't eat it either. The crust was dry and tasteless. I was with a big group and sadly I was not the only one who was let down by the food. Completely overpriced and for a die hard foodie, I will not be recommending to anyone.

🙂

Good food, average seating

4/5 by Mr Phillips on 06/01/2022

Ambiance lovely. Food very good but not special. Oysters beautiful. Seating at the bar lacked legroom. Mark up on drinks excessive.

🤢

The food is extremely mediocre and wildly expensive.

2/5 by Roberta J. on 05/18/2022

It has a nice atmosphere with a trendy scene for sure. The cocktails are great but the food is not. Go for the scene not for the food.

🙂

I finally made it to dinner here a few months back and had

4/5 by Jonathan D. on 05/14/2022

I finally made it to dinner here a few months back and had a really nice time sitting at the counter. It was great to watch the kitchen in action. We had a front row seat for the appetizer/salad prep team and the women on that team just did a great job. I started with the salmon tartare which was lovely followed by the Iberico Pork. That is some of the tastiest pig I have ever had. You dont want to wait for it to get too cold and the sauces which come with it are amazing. For dessert, I had to go cheese with the Pedro Ximenes which was a great way to end the night. The menu is not the largest so I'd definitely suggest checking it if you have some picky eaters. It's worth a trip though

😍

Great for a special meal

5/5 by eats963 on 04/01/2022

Enjoyed a delicious business lunch in the restaurant, followed by some drinks in the bar. Would highly recommend for a special occasion or special treat!
Everything we ate and drank was delicious and the service was very good.
Look forward to returning soon.

🙂

8 years on and still one of London’s most exclusive restaurants.

4/5 by Sam Mab on 03/30/2022

Completing my visits to Andre Balazs’ holy trinity of Chateau Marmont, Sunset Beach…was drinks and dinner at Chilton Firehouse midweek one March evening - a cleverly designed, exclusive (8 years from opening) fire station converted into a 5 star hotel, brasseries-style restaurant and bar.

The glamour and atmosphere alone make this place worth a visit and it’s good to see it hadn’t lost its appeal as one of London’s most exclusive places to see and be seen. It does feels like it’s a members club (which it isn’t) but you’ll need to book fairly early in advance to get a table or “know someone” to get in at shorter notice. There seems to be permanent paparazzi stationed outside waiting for a glimpse of the regular A-list and celebrity guests and plenty of people dressed the part once inside. The clientele is otherwise distinctly European and American these days like many of London’s other premium hotspots, no bad thing.

We had the chargrilled whole roast spatchcocked chicken which was excellent with a fantastically moreish homemade cookie trio with vanilla ice cream (not quite as formulaic as it sounds I assure you). Of course dinner was never going to be cheap but I was still rather surprised at being charged £38 for the grilled Carabinero prawn starter dish, which featured a pair of small-ish prawns looking rather embarrassed on a large plate. At least we could have one each. Whilst that did put a slight dampener on the experience, the drinks, waiting service and (prawns aside) quality of the food was first rate.

I distinguish waiting staff from general staff as the other staff we encountered from the cloakroom attendant to the door greeter seemed a bit haughty and aloof - just something to keep an eye on because whilst that can be overlooked when places like this first open up and are in their prime, 8+ years later they’re going to start needing to be more welcoming to guests as the power balance inevitably shifts. We’ve seen it all before!

It’s hard to beat drinks here on the terrace on a warm evening too if you don’t fancy staying for dinner.

😍

Amazing spot for a 30th birthday meal!

5/5 by Will S on 03/29/2022

The restaurant was phenomenal - I went here for my 30th birthday after visiting back in 2015.

If you can get a spot in the garden it's perfect on a hot day. The food was great, and the cocktails even better.

Our waiter Lorenzo was extremely on point; great customer service. After we had our food we were originally planning to leave however they found us a spot in the bar and stayed until close drinking some cocktails.

Naturally on the expensive side, we spent £330 between two - that was champagne, x2 three course meals and 3 cocktails each.

To top it off they were filming a film or something similar outside which was fun.

Overall 5/5, thoroughly enjoyed it.

🤮

Bad food and overpriced

1/5 by energy.com on 03/22/2022

Had lunch there and it was really mediocre food. Also, had chicken that was supposed to be boneless but had a bone in it. My pan con tomato was the worst I ever had. The sauce was so garlicky, I nearly choked. I would never eat there again.

🤢

Poor service, over-priced and over-hyped

2/5 by Explore_KS on 03/11/2022

It took 20mins to get any service despite repeated attempts to get the waiters attention. While attempting to lift the plate, the waiter dropped the sourdough bread onto the serving tray and then proceeded to pick it up, place it back on the plate before placing it on our table. The correct response should have been to apologise, go back to the kitchen and get fresh bread. I highlighted this to another remember of staff who apologised and brought out ‘fresh’ bread, only all 3 slices were burnt. I have to wonder if they simply placed the same slices back in the oven and brought them out again.

Service for the rest of the meal was through gritted teeth because we dared to complain.

After mains we were told our time for the table was almost up. I reminded them that we only received service after 20mins and were then able to stay until we finished our dessert.

We were told we could continue to enjoy our drinks outside in the terrace under heaters. Despite there being a few good tables available, we were given the least desirable spot in front of the entrance with a small heater.

Food is massively over-priced for what it is and the attitude of the staff is deplorable. They definitely think they are above the rest.

We won’t be going back.

🤢

Awful service, weak food

2/5 by Ben S on 02/27/2022

Wow — we were literally scoffed at by our waiter, treated with disrespect the whole time and the food was burned and substandard. Give this place a miss. They think they’re above you.

🤮

Overpriced

1/5 by sesmus on 02/26/2022

Food was blend and portions were small - certainly not what was expected given the price tag - certainly not worth it. On a par with a chain restaurant

🤢

Is it a restaurant or a posers bar?

2/5 by borth-y-gest on 02/23/2022

Poor start as we waited for 15 mins for doorman to acknowledge we where there… your in the restaurant that say - another 10 minute wait - your late they say tersely … and you need to leave in an hour and half … serious staff attitude .
Waiter was a joker using sarcasm and talking far too fast - really badly trained
Oh the food you may ask … ok is the best I can say no better than that - rib eye for two at £120 was modest and the extras extortionate fries £9
Only thing that was good was the cheese board
Feeling fleeced…. We left with no attention or thank you from the staff…. But why bother with customer service when people are queuing to still get in..
For 2 people £306 .. sat so close to others we could hear their whole conversation
Avoid and save your money for a quality restaurant with proper service

😒

Average

3/5 by Ted8787 on 02/12/2022

We ordered the duck to share
It was plentiful
But there was no sauce
So it was a bit bland.
It’s was moist but not juicy. Extra sauce was needed.
Again, we ordered two sides which also limited in flavour

Somewhat pretentious- a £50 bottle of red was described as “value”.
Not sure what planet the waiting staff descend from.

Wouldn’t return or recommend
Quite average

🤮

CRAB DONUTS!!

1/5 by R C on 02/11/2022

I can’t even find the words to explain my utter disappointment that you are no longer making crab donuts, you are renowned for that special dish. I arrived yesterday like a child walking into toys r us! Only to have my hopes and dreams shattered when a member of staff had told me the devastating news.

I hope you’ll put this mistake right then we can move on with our relationship!!!

Don’t get me started on the bacon cornbread!!!

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Reviews

Worked like a charm

😍 5/5 Review by ExactMass18 (07/31/2022 11:24 am)

We were very pleased with our experience at Scarpetta. It made our anniversary very memorable. The reservation was seamlessly transferred into our name.

1 Thumbs Up

0 Replys, 0 comments

Delilah Las Vegas

😍 5/5 Review by StimulatingBlow43 (07/11/2022 9:44 pm)

Got a last minute Resy at Delilah…food and entertainment were amazing!

0 Thumbs Up

0 Replys, 0 comments

Go to place for reservations

🙂 4/5 Review by GutsySalt20 (06/21/2022 8:35 am)

Great app for hard to get reservations. Stumbled across it looking for a hard to get reservation in NYC. Started selling reservations myself after seeing how the site worked.

2 Thumbs Up

0 Replys, 0 comments

Carbone NYC

😍 5/5 Review by StimulatingBlow43 (07/04/2022 12:26 pm)

Exceeded my expectations!! Spicy Vodka pasta and Caesar salad are great but try the stuffed clams and pork chop, you won’t be disappointed!

1 Thumbs Up

0 Replys, 0 comments

Nobu Malibu

😍 5/5 Review by StimulatingBlow43 (07/05/2022 3:43 pm)

Got my reservation and had a wonderful lunch overlooking the ocean at Nobu Malibu!

0 Thumbs Up

0 Replys, 0 comments

Excellent Idea!

🙂 4/5 Review by FamousStation67 (05/19/2022 8:11 pm)

This app is filling a void - there's a real market to tap into here. It's just annoying to see some reservations getting sold out here that end up in a no show - the restaurants aren't benefiting in such cases unless they charge a no-show fee. Besides this issue, I'm looking forward to the app community growing and would love to continue to contribute towards it's growth in any way that I can!

1 Thumbs Up

0 Replys, 0 comments

Love!!!

😍 5/5 Review by FunctionalFact14 (03/29/2022 9:12 pm)

First time using the app and I was a little hesitant. Great experience from start to finish. They answered all the questions I had almost immediately. Will definitely use again and recommend it to all my friends

Last Reply by FluffyStar64 (03/30/2022 5:42 pm)

8 Thumbs Up

1 Reply, 0 comments

Appointment Trader

😍 5/5 Review by AcceptableParcel20 (03/24/2022 9:35 am)

Wow! First time using this website/app. It was almost hard to believe the quality of customer service I received as soon as I posted my offer. A private chat forum with me and the person helping me find the best option. Constant communication and a wonderful experience using Appointment Trader. I'm surprised it took me this long to find AT but this will now be my GO TO for hard to get restaurant reservations. It was like having my own private concierge.

Last Reply by GutsyNumber53 (07/03/2022 11:00 am)

6 Thumbs Up

1 Reply, 0 comments

Great customer service

😍 5/5 Review by CohesiveBody50 (02/17/2022 6:13 am)

Was able to get a last-minute reservation for Valentine's Day with AT. The customer service team was incredibly responsive and helpful throughout the process!

5 Thumbs Up

0 Replys, 0 comments

Just great !

😍 5/5 Review by SeemlyLook49 (02/16/2022 1:51 pm)

It was transferred fast and it worked !

Last Reply by CohesiveIndustry35 (04/27/2022 7:36 am)

4 Thumbs Up

2 Replys, 0 comments

Last minute Pujol rezo in Mexico City

😍 5/5 Review by DistinctFront80 (02/16/2022 5:41 pm)

Last minute trip to Mexico City for Art Week. Busiest weekend in CDMX and AT came through and got us into Pujol. On Friday night … for four people! Amazing. I couldn’t believe it. Highly recommend this app.

3 Thumbs Up

0 Replys, 0 comments

Seamless!😍 Appointmenttrader rocks!

😍 5/5 Review by BangingSmoke22 (02/22/2022 1:05 pm)

Appointmenttrader Rocks!

Last Reply by FluffyStar64 (03/12/2022 9:34 pm)

3 Thumbs Up

2 Replys, 0 comments

Miami Beach Hot Spot Success!

😍 5/5 Review by CosmicLinen30 (02/24/2022 11:59 am)

My first experience using AT was awesome and the AT support saved the day! When my booking transfer initiated two days earlier but didn't complete by the day of the reservation, AT was able to expedite the transfer and confirm a table at Call Me Gaby in Miami Beach. Boss confirmed an excellent experience when he arrived and no issues to report. Thanks, AT! I will definitely be back and thank you very much for your prompt assistance!

2 Thumbs Up

0 Replys, 0 comments

Made our trip to NYC

😍 5/5 Review by CloseFiction30 (11/10/2021 8:40 am)

There was one restaurant we really wanted to visit in NYC and AppointmentTrader made that possible. Then when we had issues with the reservation transfer they were so quick to respond and fix the problem. We’ll definitely be using this again in the future.

Last Reply by ColorfulRod45 (11/10/2021 9:26 am)

3 Thumbs Up

1 Reply, 0 comments

love this APP

😍 5/5 Review by StimulatingBlow43 (11/02/2021 5:50 pm)

Just this week I scored two “hard to get” reservations! Friday at Delilah and tonight at Cafe Elote in Sedona! I am impressed!

Last Reply by GutsySalt20 (06/21/2022 8:53 am)

4 Thumbs Up

2 Replys, 1 comment

Transfer was easy and fast!

😍 5/5 Review by StimulatingBlow43 (11/03/2021 6:43 pm)

Got a reservation transfer fast and easy to our favorite (and everyone else’s favorite 😉) Mexican Restaurant in Sedona!

Last Reply by ColorfulRod45 (11/03/2021 9:12 pm)

3 Thumbs Up

1 Reply, 0 comments

Amazing!

😍 5/5 Review by GlitteringSwim77 (10/22/2021 8:01 pm)

This app is incredible!! I got a last minute rsvp for 7 people at Delilah’s on a busy Friday night…a mission we thought was impossible. I will always rely on this app when open table fails me!

Last Reply by FluffyStar64 (10/22/2021 8:40 pm)

2 Thumbs Up

2 Replys, 0 comments

Lunch at GIRAFE

😍 5/5 Review by GlossyLevel60 (10/04/2021 5:37 am)

We had a great lunch spot at GIRAFE in Paris. And got a very very good and friendly support from the team of this great App. We definitely will book a table again here.

Last Reply by FluffyStar64 (10/04/2021 11:04 am)

3 Thumbs Up

1 Reply, 0 comments

Hottest michelin star restaurant in DC

😍 5/5 Review by AstoundingRay77 (09/27/2021 12:06 pm)

I highly recommend this service. Reservations sell out in minutes as they become available at this restaurant. I was able to get a table at the exact time we wanted, on a peak weekend night. Amazing!

Last Reply by FluffyStar64 (09/27/2021 12:12 pm)

3 Thumbs Up

1 Reply, 0 comments

AT extremely useful and lightning fast

😍 5/5 Review by ArdentGrass37 (09/17/2021 10:21 am)

Fast and painless process. Amazing experience

Last Reply by ColorfulRod45 (10/12/2021 9:15 am)

2 Thumbs Up

2 Replys, 0 comments

Amazing Experience

😍 5/5 Review by ArdentGrass37 (09/15/2021 8:35 am)

Got a reservation that not even the concierge for some Roman-like black card was able to. Excellent app!

Last Reply by CunningChange19 (09/15/2021 11:22 am)

4 Thumbs Up

2 Replys, 0 comments

Perfect experience from start to finish

😍 5/5 Review by GainfulAdvertisement61 (08/29/2021 11:21 am)

The AT team and user experience is second to none. The team is attentive, proactive and responsive. Very satisfied with everything.

Last Reply by ColorfulRod45 (08/29/2021 2:50 pm)

2 Thumbs Up

1 Reply, 0 comments

What a brilliant app! Landed an impossible to get table at Delilah!

😍 5/5 Review by ConfirmableRoof27 (08/24/2021 12:32 pm)

I just stumbled upon this site and within 24 hours of posting a bid for an impossible to get table at Delilah (on a holiday weekend no less), my reservation was confirmed! So easy to use and it worked flawlessly. Brilliant!

Last Reply by EvocativeFold67 (09/17/2021 3:42 pm)

3 Thumbs Up

2 Replys, 3 comments

Amazing

😍 5/5 Review by AppreciativeSociety68 (07/16/2021 9:11 am)

Got our reservation at TAO on the busiest night of the week in 10 minutes. Amazing app!!

Last Reply by FluffyStar64 (07/18/2021 9:23 am)

2 Thumbs Up

2 Replys, 0 comments

Whose name will my reservation be under when I arrive at the venue?

Question by FluffyStar64 (07/09/2021 5:10 pm)

Best Answer It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!

Best answer by ColorfulRod45 (07/09/2021 5:17 pm)

1 Thumbs Up

1 Answer, 0 comments

Working on your bid?

Question by DemurePain59 (10/01/2021 1:24 pm)

Best Answer Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.

Best answer by EvocativeFold67 (10/02/2021 4:37 pm)

1 Thumbs Up

2 Answers, 0 comments

Process after bid is accepted.

Question by EvocativeFold67 (09/17/2021 8:11 pm)

Best Answer Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.

Best answer by ColorfulRod45 (09/17/2021 10:07 pm)

2 Thumbs Up

1 Answer, 2 comments

Where do the Reservations on AppointmentTrader come from?

Question by ColorfulRod45 (07/13/2021 3:55 pm)

Best Answer Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.

Best answer by FluffyStar64 (07/13/2021 6:05 pm)

3 Thumbs Up

3 Answers, 1 comment

What happens if my bid expires unanswered?

Question by FluffyStar64 (07/08/2021 5:55 pm)

Best Answer Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.

Best answer by ColorfulRod45 (07/08/2021 6:28 pm)

2 Thumbs Up

3 Answers, 3 comments

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