HORRIBLE PEOPLE OPERATING THIS BUSINESS! - Coarse NY New York - Buy Reservations
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🤮 1/5 - HORRIBLE PEOPLE OPERATING THIS BUSINESS!
By 👻 @Edward R, 02/15/2023 3:00 am
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AVOID THIS RESTAURANT. They cancelled a Valentine's Day reservation made on Open Table 48 hours before the reservation because they "claimed" their confirmation text messages were not replied to. No attempt was made to call me to confirm, nor were text messages ever received. Furthermore, when I called to inquire as to why the reservation was cancelled, they offered a new reservation, but only for a prix fixe menu, and I would need to reserve with a credit card. Then, the person hung up on me when pressed for an explanation as to why I was not contacted by phone. TERRIBLE CUSTOMER SERVICE AND EXTREMELY ARROGANT!
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