Bait & Switch - Das LOFT Wien - Buy Reservations
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🤢 2/5 - Bait & Switch
By 👻 @Moestef@yahoo.com, 01/05/2023 3:00 am
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reservation#JUKBL3EW, A “Bait & Switch” very unpleasant experience. Asked to speak to the Sommelier, & I was introduced to a lady that claimed to be the Sommelier?( in fact she turned out to be the assistant sommelier) sadly she had a junior level knowledge of wine. I ordered a bottle of wine based on her recommendations & she shows up to w/ a totally different wine $$$ When I asked to see the wine list again, Very quickly she back tracked & said oh my Boss recommends this wine. Confused I said your Boss? She then admitted she is the assistant Sommelier. We go back to square one & order the initial bottle of wine. She shows up pours the wine & later we notice she switched the year by 1 yr & turned out to be twice the $$$ price. On conclusion at the bill settlement we bought the poor service to the attention of our waiter. She took it upon herself to call the manager. The Manager offered us a drink or sweets. “For the Mistake” we kindly refused the gifts & paid the bill in full & left a generous tip to the young waiter who was totally innocent in this game of “Bait & Switch” sorry folks just the facts here. You decide is it worth the wait, plunk down your credit card for a reservation for food that was mid level range???? You Decide.
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