Del Fiasco - Del Frisco's Double Eagle Steakhouse Las Vegas - Buy Reservations
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🤮 1/5 - Del Fiasco
By 👻 @Lingwobe, 04/09/2022 3:00 am
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We had booked a table 4 weeks in advance for 20 people for a wedding party as a final special meal before flying home. We arrived at 1930 and orders taken. After a 2 hour wait and chasing up several times the food did not start to arrive until 2.5 hours after ordering, when the orders came it took a further 90 minutes for all the food to arrive, people with cold food, most side orders wrong / missing - utter chaos. By this time it was 10.45 and after numerous escalations with the waitress, being told it was against their policy to split the bill they still had the audacity to add an 18% service charge on resulting in us demanding the manager explain what went so wrong. No such explanation was given (in fact he remained silent) so after refusing to pay the service charge we left. Absolutely shocking for what was supposed to be a special meal after a special occasion in a supposedly "Up market" restaurant. I would recommend avoiding this particular restaurant at all costs.
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