We came here for a 50th birthday party. - Dry Creek Kitchen Healdsburg - Buy Reservations
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🤮 1/5 - We came here for a 50th birthday party.
By 👻 @Layla Kailani M., 02/17/2024 3:00 am
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We had a prefix meal we had agreed upon ahead of time. Our reservation was for 7p. There were 17 of us and we had a private dining area. It took us over 25 minutes to get our first drink and then over an hour before we were served with our first course at 825. The first course was good, but nothing extraordinary or special. It took so long that the owner was generous enough to share a bottle of white wine (amongst 15 of us), because of the extraordinary delays. The third course was supposed to be a fillet mignon for me, which arrived well done when I had ordered it medium rare as any good steak should be cooked. There was no pink I could identify even in the center of the steak after cutting it in half (even looking with a flashlight). Then, when I brought this to the waiters attention, she replied with "I can see some pink in the very middle". No apology for the fact that we had been there for nearly two hours before receiving our entrées and the fact that my steak was completely over cooked. I asked for a new one and some twenty five minutes later it arrived, still beating and bleeding, A LONG TIME LATER- after the rest of the table was nearly done with desert. This is after we ordered two bottles of wine for a cool $600 (of which they added 20% gratuity to, Despite the fact that the server only came around to open it and pour the initial taste- never to return again, to pour a glass and not to return except after I was finally able to flag a server down to say my overcooked steak didn't look that overcooked. We had paid $180 per person (to include tip) with no drinks for this disastrous experience. The service was awful. We were constantly getting up to ask for basic things. Like a steak knife for example..... When we returned from this trip the host reached out to the owner to discuss our horrible experience and suggested the best way to rectify it would be to take care of the $450 bar tab for our cocktails. They refused. We were all floored. A table full of c suite execs and lawyers and business owners - how is this place still in business? After far too much time back and forth they finally offered a four person dinner for whoever returned, knowing full well none of us live nearby and none of us would want to roll the dice on this place again after their response (terrible service that day and following) to our very reasonable offer of compromise. What a disappointment. I would give zero stars if that was an option.
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