Friendly and Attentive Staff but Beware of the Upsell - Genting Palace Las Vegas - Buy Reservations
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🙂 4/5 - Friendly and Attentive Staff but Beware of the Upsell
By 👻 @TheBoujCrew, 06/02/2022 3:00 am
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The staff was extremely friendly and attentive and very tolerant of the disrespectful amount of changes we had to make to our reservation. But, beware of the upsell. RESERVATIONS: Reserve through Open Table I booked here to celebrate my mom’s milestone birthday as we were going to see a concert at Resorts World afterwards. As what happens when you book with several family members, I had to call and make changes to both the time and the number of people with my reservation on a Friday night in May and the staff was friendly and accommodating. In fact, when checking in, they asked whose birthday it was so they knew immediately to bring the free dessert to my mom. Free dessert for a birthday was a nice touch, but the dessert was VERY tart. The 5 of us had one taste and the dessert was never finished FOOD: The quality of the food was good. Not excellent and not bad considering the price point. I have no problem paying extra money for good quality food but not entirely sure the price points fit the quality of food and portion - especially the $22 SIDE of Bok Choy. What we ordered: Shrimp Spring Rolls, Sichuan Hot and Sour Soup, Shrimp Wonton Soup, Shrimp Har Gow, Wok-Fried Scallop add a side of Bok Choy, Genting Palace Fried Noodles, Cantonese Style Wok-Fried Beef Hor Fun, and Yang Chow Fried Rice. RECOMMENDATIONS ON WHAT FOOD TO ORDER: The Sichuan Hot and Sour Soup was delicious, fresh and authentic, but they are individual portions for $12 when the larger bowl of Shrimp Wonton Soup was also $12. The Shrimp Wonton Soup was a large enough portion for my Grandma and she brought some home. I really liked my Genting Palace Fried Noodles and felt it was a decent portion for the noodles and it included roast duck, shrimp and scallops - the flavor was great and the dish wasn’t oily. The Wok-Fried Scallops were cooked perfectly BUT the staff sold this as “a la carte” and suggested a side be added, which ended up being the $22 SIDE of baby Bok Choy. AND the Scallops actually come with asparagus, carrot, and onion so it wasn’t even “a la carte” as far as I understand the definition. THE UPSELLS: When asked what would be recommended it was the live seafood which is market price. It was also recommended that for a table of 5 ladies we order 2 appetizers to share, 5 entrees each and 2 portions of fried rice and/or noodles to share. I attended with 4 petite women, one of which is greater than 80 years old. So, we felt their recommendation was a bit astronomical. We ordered 2 side soups, 1 large soup, 1 app, 1 dim sum, and 4 entrees (2 of which were a noodle/rice dish) and had leftovers of all entrees. Also, the last upsell was mentioned above in the recommendations with the waitress describing the Scallops as “a la carte” and recommend my cousin add a side, which ended up being $22 for a side of baby bok-Choy when the scallops actually come with asparagus and carrots COCKTAILS: Spicy Mango Margarita and Cherry Blossom = 5 stars My cocktail was delicious. I am a sucker for cocktails, but am always battling between finding a delicious cocktail that doesn’t taste like you’re drinking liquid sugar and the Cherry Blossom did the trick! (See my photos). My cousin ordered the Spicy Mango Margarita per our server’s suggestion and liked hers as well HILTON CREDIT CARD HOLDERS: Purchases at Genting qualify as a “Hilton charge” so rack some bonus points for dining here! DIETARY RESTRICTIONS: They have vegetarian and pescatarian options here. You can certainly order dairy-free as well. Gluten-free is a possibility but I am unaware of how strict they are with gluten sensitivities. Low-carb can be possible depending on your restrictions and keto on a few dishes can be possible, but again, depends how strict you are WOULD I RETURN: Yes. The food, ease of reservations and service was good enough to warrant a second visit, but I would just be mindful of the prices, upsell and the portions.
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