Terrible service, canceled reservation - Girafe Restaurant Paris - Buy Reservations
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🤮 1/5 - Terrible service, canceled reservation
By 👻 @Stacy R, 02/10/2023 3:00 am
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Tried to make a reservation here for Valentine's Day. It's my best friend's birthday, and she's visiting Paris for the first time, so I wanted to take her someplace with a lovely view and good atmosphere. I got on the Girafe website the moment reservations opened for Feb 14, and they had a special form to fill out since it's a reduced menu that day. Filled it out, got an email asking for more details and a phone call that we were confirmed. They said we needed to put down a credit card to secure the reservation and they would send us a link, but they never did. I emailed multiple times asking for the link and got no answer from them. Finally I called them and they say they have no record of my reservation, even though I have the voicemail and email confirmation. Now I have to find a new place at the very last minute for one of the hardest days of the year to get a table. Absolutely awful, ruined my friend's birthday and my Valentine's Day. Will never ever recommend this place.
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