I've been coming to this place for years. - Hillstone San Francisco - Buy Reservations
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Ranked #17 in San Francisco's Best Restaurants.
🤮 1/5 - I've been coming to this place for years.
By 👻 @Peter L., 02/23/2023 3:00 am
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We are locals and want to support the local restaurants in our neighborhood. Came in for dinner at 500 pm to get a table for 6 pp. Manager and hostess states that they do not seat any table larger than 5 persons max. We have been here many times in the past and sat at a booth with 6 pp. The manager insisted that their policy did not allow it and there would be not exceptions. He only offered to split us into a 4/2 or 3/3 seating arrangement. Our party was 3 couples and how were we supposed to have dinner apart from each other? There were many tables and booths available at that time on a slow Thursday evening, and rather than trying to accommodate our party, he was willing to let a large tab walk out the door. How can a restaurant in this environment let business walk away and have it be acceptable? Their website does not have anything that even states that they don't seat 5+ table, and has an option to request 5+. Be aware of this bad policy and a manager that is inflexible. He could have accommodated us and let it be known that a future visit would be limited to 5 or less. Oh well, there goes a $600.00+ tab.
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