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Hugo's Frog Bar & Fish House Chicago Reviews from The Last Year
Great bar
A fabulous bar. Wonderful food, great atmosphere. Extremely pleasant, not at all tacky. In fact, a very classy joint! Our waiter James, was delightful.
Staff is very friendly and welcoming.
We had a very good waiter. The food lacked in salt and spices. We ordered the ceviche as an appetizer and the taste was good but definitely needed salt. When we got our main dish, they weren't really flavorful. I had the mahi and he had a steak. For a place like this I would except the food to be exceptional, but it was not.
Do NOT get the ceviche! I've never had dry ceviche in my
Do NOT get the ceviche! I've never had dry ceviche in my life until this experience. Not good. At first I was blaming myself for getting ceviche in the middle of the country but it's a FISH bar. Don't get fooled like i did. The chocolate mousse cake, on the other hand is giant and delicious!
Great, consistent restaurant.
Love Hugo's always. Frank Moreno was a great waiter and I would highly recommend both Hugo's and Frank! The managers are all so nice and also want to make sure everything is great. Particularly like Mark, Flavia and Jaelynn!
We came here on a Saturday night.
The place was packed. Full of mostly tourists and families. The atmosphere is very much a diner on steroids type of feel. Bright lights, really loud, cheesy old music playing in the background with huge plastic menus and strung out wait staff. We were seated right away. The service was friendly but down to business because they were clearly overworked. We started with the crab and avocado. The vinaigrette on top was super over powering and as wee the capers so a lot of the subtle flavors of the crab were lost. Then we had the Bookbinder fish stew. That was actually delicious, super rich, super complex, super unique. It was my favorite thing about this place. We shared the Chilean sea bass for dinner. It was good but sauce was a little too sweet and over powering for the gentle fish. Over all the food is mediocre, the service is fine but won't blow your mind, the ambiance is Cheesecake Factory meets Olive Garden in downtown Chicago---definitely not an intimate place to have a mind blowing meal.
Starting with the service that Josiah provided was
Starting with the service that Josiah provided was phenomenal. The food was amazing. We did a tower which I failed to take a picture of. My Kids (14 & 17) and I tried frog legs and escargot which was absolutely delicious. We were recommended by family and friends and they did not disappoint.
Frog legs and the Spicy Tuna Roll were rhetorical best
Frog legs and the Spicy Tuna Roll were rhetorical best items on the menu for small dates when you aren't starving. I tried the calamari but had to send it back once since it was undercooked. The 2nd time around made the dish taste way better! Service was great, our waitress was understanding in managing our disappointment throughout the night. The ambiance was classic pub, quality wood furniture and nice nooks for date night.
Went for a birthday celebration, as usual everything was
Went for a birthday celebration, as usual everything was excellent! We had already decided we wanted a salad and the skirt steak with the lobster mac n cheese. Rene our server was very hospitable and helped us decide on our additional choices. We tried the mussels and salmon for the first time and they were both amazing. It was a great celebration down to the drinks and dessert! Rene is definitely a plus to your organization!
My mom and sister took me out for my birthday on 3/19 and
My mom and sister took me out for my birthday on 3/19 and of course they took me to my FAVORITE restaurant in the city...Hugo's Frog Bar! We had an amazing experience. From the food, to the service and the overall ambiance- we had a great time. Per usual, we started with a round of martinis. For an appetizer we chose the mussels. Great choice and a very generous amount of mussels. We all ordered salads and then we ordered multiple dishes to share. We love a girl dinner where we split various dishes while we sip martinis and catch up! The walleye was excellent! The girls also loved the crab Mac and cheese, do not skip this dish! The skirt steak never misses and was cooked to perfection. However, the best part of the experience was the top notch service. We always request Rene as our waiter because he provides exceptional service every time. At the end of the meal he brought out Key Lime Pie for my birthday and himself and Frank sang Happy Birthday. It was lovely! Such old school Chicago vibes. The overall atmosphere of Hugo's is what continues to bring us back time and time again. We ended the birthday dinner the best way possible- with a round of espresso martinis. Thanks for the GREAT birthday experience Hugo's!
Great location, hip vibe, great food, drinks and service
We stopped for dinner and drinks during Happy Hour. Drinks and food specials were available. Our waiter was super friendly. We had the smaller seafood tower, and we were overwhelmed by the array of food that was served . . . oysters in the shell, shrimp cocktail, slices of sushi grade tuna, avocado and crab meat, and a half lobster. What a treat!
Excellent seafood
The service is excellent, the waiters are attentive, the atmosphere is welcoming and there is a great variety of dishes, including seafood options. Everything I tried was wonderful! I highly recommend it.
Probably the best frog legs in Chicago served with a butter
Probably the best frog legs in Chicago served with a butter lemon sauce that is phenomenal. Made a reservation for happy hour but the bar had a decent wait the manager sat us in a table next to the bar and let the serve know. Great service and multiple people checked in on us. The server explained the menu well and made suggestions. For the oysters we mix and matched different kinds which allows you try east and west coast. Cocktails were strong and presented nice, overall great place to grab apps and drinks with friends or date night for dinner.
The food was amazing ! Frog legs weee thick and juicy,
The food was amazing ! Frog legs weee thick and juicy, avocado crab was fantastic and super tasty! Oysters had 3 of each and they were all great but particularly liked the royal miyagi the most. Crab cake was good - can't go wrong there Wasn't too much of a fan of the escargot but everything else was delicious! Would highly recommend
We finally made it down to Hugo's.
It's located on Rush Street next door to its sister store Gibsons. This place stays busy. We arrived on time and had to wait a few minutes for our table to clear up. Overall the service was friendly, but a little too slow at the beginning. It took longer than usual time to place our order in. The food however, was fantastic. My wife ordered their Lake Superior Whitefish. It came with plenty of mash potatoes, grilled onions and tomatoes. The fish itself was seasoned and cooked perfectly. I ordered their Shrimp de Jonghe. You get eight lightly breaded in bread crumbs and garlic, served on top of basmati rice. This is one of my favorite dishes of all time and it definitely hit the spot. I would have preferred a little bit more breading, but overall great flavor. They also start you off with a soup or salad. We of course both chose their clam chowder soup. That also tasted phenomenal. Will definitely be returning.
Renee made our experience perfect by thinking of every
Renee made our experience perfect by thinking of every detail, being so patient with our large party and kids and also being funny and cool.
We had a fantastic dinner experience Saturday night.
Our sever, Denice, was exceptional in every way. Not kidding, she was one of the best server's I have ever had. Our entire meal was outstanding. Hugo's, you knocked it out of the ballpark. Thank you. John Tex
Great food and service.
The escargot is great and the sushi is very fresh. It's a great place to go for people with a big group and would like a variety of options as it is connected to gibsons and you can get steak here as well.
Dined here with business associates during a conference.
It was packed during our 7:00 reservation; every seat was taken. The menu offered a number of appealing and somewhat interesting options -- yes, they do serve frog legs. We ordered a variety of appetizers, entrees and dessert. Everything was incredibly fresh and well executed. The wait staff was friendly, knowledgeable and attentive. Highly recommend.
Had an excellent meal here on a Monday evening seated at
Had an excellent meal here on a Monday evening seated at the bar. The bartender was great; attentive and friendly. Had a very good bowl of clam chowder before my 10 oz filet mignon. The steak was cooked perfect and was an excellent cut. Dessert was a huge slice of pecan pie. It was all a great dining experience highlighted by an excellent steak and great service.
If you want steak go to Bellevue, Gibson, any other
If you want steak go to Bellevue, Gibson, any other restaurant. Just get the fish at Hugo. Ordered medium +. Got it rare, sent it back, came back well done. Spinach not sautéed. The manager said he'd take it off the bill! No kidding ....we couldn't eat it. It was our 35th anniversary and only my husband got a meal. We live in the neighborhood. This is typical of Hogo
Honestly I was apprehensive about this place because I
Honestly I was apprehensive about this place because I wasn't sure if it was a tourist spot and also the pictures of the food didn't look the best but WOW I was pleasantly surprised. Service was phenomenal, Denice our waitress was amazing. I didn't feel rushed and I haven't experienced that good of service in Chicago anywhere else, she is amazing. The food was so good, I was so full after the dinner and I didn't make room for dessert, maybe next time. It was my first time eating frog legs and they were delicious. Cocktails were strong and good too. I'm shocked I haven't been to this place before, Gibsons knows what they're doing with these restaurants!
Terrible
Food was terrible. Everything over salty. My fish was overcooked. Calamari was undercooked which they forgot to even bring out the first time
Shrimply Divine!
Tasty, flavoursome, meaty, hearty.....and this was just the waiter ;-) jokes aside, food and service were excellent, couldn't fault this place. They very kindly fitted us in without a reservation during peak time due to next door running behind. I'm glad they were now. Super helpful team and yummy food. I had the Shrimp del Johnne.....a Chicago staple so I'm told.....perfection :) the other half had the half crispy chicken with gorgeous potatoes..... we would 100% go back....
Nice movement as expected in a big city
Cheerful and lively place. It's also nice to dine at the bar where you still have tables and you aren't forced to stay at the counter.
Fantastic
We ate inside, which was clean, has a lovely ambiance, was fairly quiet, and the staff was very attentive. The Clam Chowder was creamy and my Walleye was simply divine. Raul did a great job with our questions and made suggestions since it was our first time here.
Chicago's Best Restaurants that are most frequently booked by customers of Hugo's Frog Bar & Fish House Chicago
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Questions and Answers around the platform.
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901 Questions
597 Answers |
Ask a question about AT |
I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
New & have q’s
I’m new too. I’m trying the Trial and Error approach. I look at the top trending restaurants and make a few reservations then see what sells.
9:30pm Lilia Reservation Indoors on Friday 5/3 - What do you have that you'd be willing to trade for?
Would trade for a Carbone or 4 Charles
Give the best answerAside from higher rated listings, what do importance points provide?
The info blurb on importance points say that you get your listing pushed to the top if you have more importance points “and many other things” but what are these other things? Should I be trying to get these points?
Give the best answerFirst Time Bidder in Chicago
Can someone tell me if I did this correctly? I’ve searched the app and website and can’t really find any answers so I opted for a mildly popular (not the most) restaurant to start with and bid at the suggested price. Is it just a waiting game at this point??
Give the best answerHow do you call from fake numbers?
How do you call places with a fake number? Does google voice work?
Give the best answerIs there a method for getting approved sales listings for phone call based reservations?
Or does everything effectively have to be done online?
Give the best answerI can’t find my purchase but my credit card has been charged - any ideas?
I can’t find my purchase but my credit card has been charged - any ideas ?
Give the best answerHow to not get your resy cancelled
I got a Polo Bar reservation today and listed it on AT. Soon after I got an email from resy saying my reservation was cancelled. When I called about why they said its because I was flagged as a seller and they have an algo to figure it out. How do I bypass this and sell my reservation without it cancelling
Give the best answerWhat are Trader Points?
I can’t seem to find an answer on the app about what trader points are
Give the best answerCan You Take Down a Listing
Can you take down a listing if it doesn't sell to avoid a late cancellation fee?
Give the best answerRestaurants canceling reservations
Will restaurants cancel reservations if they know you are using a bot or can you get banned on resy?
Give the best answerTransfer
How quick are transfers completed? I requested my transfer 2 days ago and my reservation is tonight. What if it’s not done in time?
Give the best answerVirtual Name & Email on reservation
Hi Community,
I am new to this site and just recently bought a reservation here. I noticed that on the reservation page, it is booked under a random name and a virtual email address.
I can't find any button to change either the name or the email for this reservation I bought. So, should I just say that random name when I arrived at the restaurant? Not really sure about the procedures.
Best
Can you book private clubs ?
I put a bid in for 5 Hertford street but wasnt sure if they work w Appointmemt trader...anyone know? thanks
Give the best answerHow do payouts work?
Once a reservation is bid on or taken - how is one paid out?
Give the best answerWhat does bid active time window mean
Is this what reservation times looking for ? Or when my bid can get filled?
Give the best answerDo any restaurants require ID for a reservation?
Do restaurants require ID for a reservation? What happens if someone purchases a reservation and can’t get seated ?
Give the best answerBidding on reservations?
This is my second go around bidding on a reservation and it looks like it won’t be much of a success again. Has anyone on here ever bid on a reservation and successfully got it? It seems to me like the reservations I bid on don’t even exist
Give the best answerCanceling name change request?
How do I cancel a name change request
before a call has been made to restaurant?
Is there a way to see sold listings?
Looking to see which listings have sold
Give the best answerIf an establishment cancels..
If an establishment cancels a reservation for whatever reason, will the seller get penalized? If so, how?
Give the best answerTransfer request no response yet
I bought a reservation and posted a transfer request to my name this past Sunday and have had no one confirm for me as I also have a special request also. The reservation is soon and I am concerned
Give the best answer10%+ Refund Rate Medal Removal Question
Hi Teams,
I got the 10%+ Refund Rate Medal since RESY terminated my account last month.
Now my refund rate has returned to 10% which is lower than the 11% threshold.
But I can still see the 10%+ Refund Rate Medal in my profolio and my payout is still
be limited, When can I get rid of this metal?
Thank you so much for your help!
Best,
Do bids include deposits?
Do bids I would create include the $50 pp fee for restaurants like carbone torrisi etc?
Give the best answerPostpaid?
What does this mean?
Give the best answer