Had 8:00 reservations here. - Isabel London - Buy Reservations
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🤢 2/5 - Had 8:00 reservations here.
By 👻 @Steve S., 12/31/2022 3:00 am
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Recommended by both The Dorchester Hotel and Claridges. We called 5 minutes ( yes, 5 minutes) after 8:00 as we got turned around walking and we're running 5 minutes late! The "girl" who answered the phone was uncaring and rude after I explained our predicament!! She then proceeded to tell me that our table was to be given up at 10 pm, and hung up on me! I called back infuriated. All of this because I was courteous enough to call for a 5 minute late arrival. When we arrived, I explained all to the manager, who didn't seem to care as we were taken to our table. Not an apology or caring tone from him! Ruined a quite good meal! Wouldn't want them on my customer service staff! Shame on them!!
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