Disappointing - Kai Mayfair London - Buy Reservations
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😒 3/5 - Disappointing
By 👻 @Hugo W, 12/19/2022 3:00 am
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I have been coming here for more than 35 years, but this particular visit went off to a bad start: I wanted to book a table for 4 at 7.30 pm and was told that none was available at that time, but only at 6.30, which is a bit early for us. But we accepted this anyway, and when we arrived a few minutes early [to judge distance and time is always a bit of a challenge in London], we were told that the Restaurant is closed and that we should sit in a corner behind the bar. How embarrassing in front of my guests. We were then shown our table and given the Wine List. I chose a bottle of Laurent-Perrier Rose Champagne for £ 195 a bottle. Without saying anything they brought the Champagne. Later we ordered a second bottle, which also came promptly. When it came to paying the bill, it came to £ 1,650 for dinner for 4 and two bottles of Champagne. I thought it was a bit on the high side, and when I had a closer look at the receipt when I reached home, I realised that they had given a much more expensive Perrier Rose Champagne at a whopping £ 420 a bottle. Thus the 2 bottles alone came to £ 840. I then looked online at their Wine List and very much to my surprise, I could not find the Laurent-Perrier Rose Champagne that I had ordered. So evidently, the Wine List that is given to customers is different than the one that they really use. At least they could have pointed out that the Champagne that I have ordered was no longer available and I could have selected an other, less expensive one. But instead, they seem to have decided to simply bring a bottle which is more than twice as expensive without saying a word about this. That in my view is not very professional!
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