Very good but lacks the customer focus - La Dame de Pic London - Buy Reservations
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🙂 4/5 - Very good but lacks the customer focus
By 👻 @mand282, 10/22/2022 3:00 am
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I took my Mum here for her 70th birthday, she can't have alcohol, I made this clear. Unfortunately they didn't have the range of non alcoholic wines, but I was offered a corkage. We opted for the 6 course option (you could also have 4 and 8 courses). The food was lovely, unfortunately (and I know how this will sound) as they removed the menus away us at the start, their accents were so strong, we both struggled to understand what we were eating. I am a veggie and my mum not, but found that I was received what felt like my mums food, just without the meat. When I questioned this, the matre de explained this was intentional so we could share the experience as much as possible. I was a little disappointed with that. They also gave my mum food with signfiicant amounts of alcholol in (such as liquer bombs) which I did complain about (its a health issues for her). They did give us a complimentary glass. when we asked they to take. pic for us, they were so focused on getting the marvelous chandelier in, the picture wasn't great. The restaurant was beautiful, the staff were attentive, I think the biggest differennce between this and other michel restaurants I've eaten at, is that I just didn't think the customer was the priority here, I felt it was the food. And that I found like disappointing. I agree with another poster, there was a consistent flavour through our meal, but to be honest I had no idea what it was. I'll say again, the food was incredible, my mum had a fantastic time, but I wouldn't go again.
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