Disappointed doesn't begin to cover it. - Locale Italian Kitchen Las Vegas - Buy Reservations
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🤮 1/5 - Disappointed doesn't begin to cover it.
By 👻 @Vicki H., 02/19/2023 3:00 am
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First of all, I can't speak on in person dining since I did a take out order online through toasttab. The order stated it would be ready asap 30-35 mins. Long story short, it wasn't. Upon arriving to the restaurant, I checked in w the hostess and stated I was picking up a togo, to which she looked shocked or as if she didn't know what i was talking about. She wasn't the friendliest and was also quite rude when she said, "they just got the order it's gonna be like 30 mins." I'm like ??? I placed the order 30 mins ago. She said, "Yeah well, it's not ready and they just got the ticket so it's going to be 30 mins." I was ready to just leave but I wanted my food so I waited and I already paid online so I had no choice. Also no apologies either. Idk why my food was so late. Never got a clear answer. Anyways, it was ready in 20ish minutes. I live literally 3 mins away and I absolutely hate to leave bad reviews especially about a neighborhood Italian restaurant but the food was horrendous. Not an ounce of care by the kitchen staff. The calamari tasted like it's been sitting forever. Did not taste fresh whatsoever. It tasted like it had been there all day. It tasted so so old and disgusting that I wouldn't feed it to my dog. She didn't even want it, anyways. Second, the pasta was dry. There was no sauce at all. Nothing!! not even anything in the to go container. The pizza was mediocre at best. Not worth at all more than $5. The garlic bread was burnt. BURNT. If I could get my money back I would. I will not be ordering for to go from them ever again.
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