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Mastro's Ocean Club Las Vegas Reviews from The Last Year
Went to Mastro's for dinner tonight and everything was
Went to Mastro's for dinner tonight and everything was perfect! Our server, Adam, was great! His "busser" kept our waters full and filled our to go boxes neatly and the "food runner" described each entree & side as he served it and prepared each of our dishes. They were all fantastic!Some of the best service my wife and I have had here in Vegas. Our Sea Bass and Porterhouse were prepared perfectly and the truffles mushrooms were just right! Not over seasoned. The treehouse is a unique, one of a kind setting!
Had a lovely date at this restaurant.
The service was quick and professional. The calamari was my favorite dish and would highly recommend to anyone. Butter cake came with home made whip cream and was huge. This location was worth the experience and would recommend to anyone wanting some delicous seafood
Good food, Great service we had a really good time.
If you're looking for something to eat while visiting for a special occasion dinner go with this option
Great steak, great appetizers.
Love there shrimp cocktail. Also they have great signsture cocktails. There lobster mac n cheese is a must. Also there cream corn. Love there pretzel bread with butter. Great service. Great looking ambience as well.
Came for a cousin's & family member birthday.
Price wasn't an issue. So, if we are planning to spend $$$$ for the food it should be some of the best. cesar salad, chicken very dry, all hard end pieces of roman lettuce. steaks no flavor and
It's beautiful here.
The service exceeded my expectations. The food was amazing. I had the salmon, Seabass & lobster.
Service is always incredible, the food is amazing.
I love how elevated this place is, especially the location inside of the crystals. Very unique architecture
This is located in City Center.
I do like the architecture of the restaurant. Very fancy place considering it's in a shopping center. Our server was fantastic and took great care of us. The food was served promptly and we enjoyed live music during our dinner (she was amazing!). Friends shared their ribeye and filets, while I opted for the mushroom and black truffle gnocchi for dinner. You are given options for sides to share for the table or choose a side as your "dinner" or main meal. All were delicious, including the dessert. The steak was the best I have ever had. They also have different butter options like garlic butter and bone marrow butter. For Appetizers/Sides Bone Marrow- very rich and salty. 5.5/10 Calamari - 7/10 Lobster Mac and Cheese id consider it 10/10 omg it was the best thing ever Garlic Mashed Potatoes - solid, 8/10 Brussel Sprouts - why did I like these the most besides the mac and cheese? 8/10 Entrees Wild Mushroom and Black Truffle Gnocchi - 7/10, was very rich. But gnocchi was very soft and chewy. Sauce was flavorful Steaks were filet, tbone, and Ribeye- was bigger than my friends face. I think she had bone Marrow butter on it... was amazing. Would def recommend the bone marrow butter! 9/10 Desserts Signature Warm Butter Cake Warm and gooey, very rich but too sweet for me 7/10 Cheesecake 8/10 Probably the best cheesecake I've had. Great portion and loved the flavor Creme Brulee 8/10 All served with a heaping side of fresh whipped cream, which could've been a dessert on its own Looking forward to the next time I'll be here! Everything about the dining experience was perfect!
Lemon drop was delicious, servers were polite.
Beef wagyu, tomahawk steak were delicious, the garlic mash and mushrooms were delicious also. Definitely would eat here again
The service was great and friendly I didnt really like were
The service was great and friendly I didnt really like were i was seated My steak was undercooked i asked for medium well and it was super raw i asked to take it back and it still came back under cooked The lobster mac n cheese and the mash potatos were really good
I tried this place 3 times = 3 chances.
I really, really, really wanted to love this place but it completely let me down all 3 times. The service could have been better for a steakhouse. The food was very mediocre to say the least. Food overpriced. Bread was good but it usually always is, ha. The drinks were at least decent. It didn't even feel romantic. It was so bright! I also hated how the way to the bathrooms you had to climb stairs and go through a small hallway - what the heck?! Save your money.
Want fabulous service and great seafood (or steak)? Feel
Want fabulous service and great seafood (or steak)? Feel more comfortable in a mall near the Aria filled with brands and shoppes normal people don't frequent? Well Mastro's is a terrific spot. The bread (which is not included in the meal) is filled with a variety of offerings, warm, and tasty. Had the spicy mambo salad which is a horseradish Cesaer salad - a fabulous take that I'll try at home, lobster Mac and cheese which was one of the best I have enjoyed, and a tender pan seared Chilean Sea Bass, also fabulous. Definitely Las Vegas prices and the quality for the price. This is the third time I have been here, so it must be good.
What a great dinner! Started with the jumbo lump crab cake
What a great dinner! Started with the jumbo lump crab cake and it was one of the best we have anywhere. My girlfriend had the Sea Bass with scallops and what a wonderful presentation and taste! I had the crispy garlic sushi and it was so good!! We will be back next time we are in town!
Food is mediocre.
Service is mediocre. Environment is super bright since you're in the middle of a mall. Probably will never come back. Celebrated our 12th wedding anniversary here. Came primarily for the dessert which was disappointing. Started the meal off with warm bread, butter, and people watching because the servers and bussers kept dropping food, napkins, utensils, etc. It's interesting how several workers were clumsy all in a span of the 2 hours we were there. The plates were obviously hot so they also kept sticking to the cloth napkins and then spilling over to the serving trays. We ordered crab cake and oysters for appetizers. Crab cake was ehh. Oysters were delicious. Also ordered a couple of cocktails. I think our server's name was Marc. He probably could have made our experience better but his personality was blah. And he greeted us happy birthday as we left. Way to pay attention to detail lol. He seemed like a guy that hates his job - or maybe he was having a bad day and unfortunately we had encountered it during a special night for us. Oh well. We ordered the ribeye, sea-bass, asparagus, truffle mushrooms, and mashed potatoes for the main course. The sea-bass was a special for the day and it was actually the best dish out of everything. I even ate it again for left overs and it was still just as good. One thing we do appreciate is the "Happy Anniversary" greeting on our butter cake. Was a cute little touch. Too bad it didn't taste as good as it looked.
Delicious! Went for valentines.
It was packed but we did not wait unreasonably long. Food came out quickly, server was energetic and provided great service, and the overall experience was A+
Stepping into Mastro's for the first time had me a bit
Stepping into Mastro's for the first time had me a bit nervous about the dress code, but they welcomed me with open arms (yes, I wore my favorite hat and refused to part with it!). I loved the set up of the restaurant. It's dimly lit and very clean. Kicking off the culinary journey, they treated us to a tempting array of fresh bread. The staff? Absolutely stellar. Our server (Tim) was a memory maestro, effortlessly recalling all our orders (and trust me, with three other foodies that came with me, that's no small feat!). Let's talk drinks! We dabbled in 2 Hennessy side cars and 2 mules--one with Casamigos Reposado and the other with Don Julio Reposado. Craving sweetness? Side car it is. Prefer a punch? Mule's your match. Quick tip: When it comes to sides, think communal feast--they're huge! We dove into 2 servings of Brussels sprouts (though lacking a bit of char), lobster Mac n' cheese, and scalloped potatoes that were pure perfection. The lobster Mac? A solid 10! But those Brussel sprouts missed the mark on the char I was craving. They removed the Brussel sprouts off of our bill which we did not expect but was a very nice gesture! Now onto the mains: the blackened salmon rocked my taste buds, though a creamy white sauce would have elevated it further. And that lemon and spicy olive combo? A delight for olive enthusiasts! The seabass? Tender, seasoned to perfection, and expertly balanced to tame the sea's briny essence--pure bliss. And finally, the swordfish stole the show with its impeccable peppercorn crust--a true flavor explosion! Kudos to the chef for that masterpiece. I'll definitely be back for more!
I recently had a highly disappointing experience at
I recently had a highly disappointing experience at Mastro's in Las Vegas. My friends and I had made a reservation well in advance, and we were excited to indulge in a luxurious dining experience. However, upon arrival, we were met with a disorganized mess at the front desk. The hostess staff seemed utterly incompetent, as they completely botched our reservation. Not only were they unable to locate it in their system, but they also dared to treat us with blatant rudeness. What was even more appalling was the racist undertone that tainted our encounter. It was evident in their dismissive attitude and condescending remarks, making us feel unwelcome and belittled. It's truly disheartening to encounter such appalling behavior, especially in a renowned establishment like Mastro's. The hostess staff's lack of professionalism and respect tarnished what was supposed to be a memorable evening. I strongly advise against dining at Mastro's Las Vegas if you value basic courtesy and respect. It's a shame that such a prestigious restaurant allows such despicable behavior to tarnish its reputation.
Went for my birthday, food amazing , service was great,
Went for my birthday, food amazing , service was great, mastros never disappoints. Definitely would recommend to anyone looking for a good dinner. Always a nice restaurant, staff was great.
I've had Mastro's Ocean Club in the nest in the Crystal
I've had Mastro's Ocean Club in the nest in the Crystal shops on my list for some time now. Did I know it would be the perfect spot for the most magical meet and greet of my life? No way. While enjoying their amazing cocktails at the bar I'll never forget her looking at me and telling me, "I thought you were my new gay best friend." I quickly replied, "sorry, wrong team." I still get a laugh out of that start today, but what about the food. I heard many great things about this spot before I tried it and everything came through. We feasted on a Caesar salad with extra anchovies, Oysters, Jumbo Stone Crab Claws, Bone Marrow, and of course a rare plus filet. Thankfully we both loved the same meat temperature. Anything more than medium rare and I'd swipe left. Everything was cooked perfectly, super fresh, and the perfect location to kick off a wild adventure in Vegas. I highly recommend folks!
Elegance with flair
Great ambiance…live music…I got the petite filet and was cooked to perfection! The girl providing the entertainment was wonderful! Definitely a go to if you are near Aria!!
Mouth watering delicious
Have you ever had steak melt in your mouth? If the answer is no, you need to try their 72oz Rib Eye with Bone. We split it among three people, ordered Brussels sprouts and garlic mashed potatoes. Enough for all of us. I’m wishing I could have another bite 😂. Follow it up with the hot butter cake. Tuna tower was wonderful as an appetizer.
Mastros is always a classic.
You can expect great service and great food whenever you go. My first espresso martini was here over a decade ago. My last visit was NYE. I was able to make a reservation for 10:15 and did not have to pay a crazy price for a pre fix menu like most restaurants on the strip that night. The decor for NYE was ok but overall the restaurant is very nice. We stayed until after midnight and they gave us complimentary champagne.
Came for dinner to celebrate my cousin's birthday.
It was a great experience, our server Chris was excellent and provided us an exceptional service. I had the Filet as my entree and a side of scalloped potatoes. I would definitely recommend this place.
DISAPPOINTED
My wife and I went to Mastros for her birthday dinner Our server Kim was great. We ordered Oysters Rockefeller, Caesars Salad. The salad and dressing excellent, Oysters Rockefeller,” horrible”. We ordered the scallops and mashed potatoes, severed at room temperature. They sent over 3 desserts before they got it right. Since we come here often it was in the notes what is my wife’s favorite. We tried to pay with our Landry’s gift cards but was told by the manager (Michelle) that they do not take third party cards. Now for Michelle she was very rude with her tone so we felt disrespected. We walked away with explaining to us what was wrong with our gift cards. The following day we spoke with Maestro's General Manager Gabe, discussed what happen with the gift cards. He agreed to accept the cards and reverse the credit card charge This happened on 1/16/24 current still waiting for the card reversal. . Warned us that our resolution could take up to 12 weeks. this has to Please kindly understand we did not peruse this because we wanted or needed something free. It was about the principle. Gabe said the Michelle was incorrect about our gift cards Still waiting for our charge to be reverse.
Good food in Las Vegas
🎯Las Vegas is also synonymous with good cuisine 🍽️Today we went to see Mastro's Ocean Club. 👨🏻 🍳@mastrosofficial is located at The Shops at Crystals 🍸Sophisticated, the restaurant offers a variety of seafood, red meat and pasta options. And all this in a super cosmopolitan environment 🍴And that's why @viagemsemescalas decided to take a tour of the best of the menu 🍤To start the journey, how about a seafood tower? 🥖The selection of breads is also enchanting. 🦞For starters, a delicious and refreshing lobster soup 🥘As the main dish, the house hit, the New York Strip. Soft and juicy meat. Be sure to try the Bone-In Filet 🍳In the house, you can choose some side dishes such as asparagus, mushrooms and gnocchi with black truffles, as well as potatoes. Everything in the right measure and a unique combination 🧁The house also has great desserts. One of them is Mastro's Signature Warm Butter Cake 🫓It's the jewel of Matro's, with ice cream, calm and a warm, crunchy and light dough. Yes, such an elegant menu is possible. #nonstoptravel #gastronomy #lasvegas
Good not great
Went during CES and the service was good not great. Very nice bar before dinner and the menu was very nice. The atmosphere is great, food very good. Overall it was a nice choice. Vegas has alot to offer and not sure I would come back
Nice Place to Eat With Family
The restaurant is located inside the Crystals at City Center. Surrounded by many shops. They have a good variation of foods; seafood, salads and meats and all kind of drinks. We were a family of eleven. The food as a whole was excellent, everybody was completely satisfied. Good environment, excellent service but high prices. I recommend this place but consider the high price.
Wet disappointed in this location. Not a High End experience at all.
Very undercooked steak and terrible cut of meat not high end service. So disappointed in this location. We had a wonderful experience at the Newport Beach so we were excited about going there in Vegas. Not great at all and we’ll never be back there. Service was ok to begin with, the seafood tower was very good, but when my steak came out it was very rare, deep purple and I ordered it medium plus. It was also a gristley New York strip, didn’t seem like a prime cut at all. Took a few minutes for the server to check on us. I told him it was undercooked. He tried to downplay it and said he’d take care of it. Then he walked away to the table beside us and took 3-4 minutes setting up their table and greeting them, putting drink orders in! By the time he got back my wife was almost done with her meal and I was over it. I told him to just take it off. He said he would tell the chef and his manager. Then he ghosted our table for a few, finally brought the check. I paid and never had a table visit from any manager type person. Not that I really needed a table visit, but really?? Several hundred dollar dinner I would expect more.
Incredible!
The restaurant is simply fantastic, both the dishes we ordered and the desserts were divine. The attendance also stood out
EXCELLENT IN MOST RESPECTS
The four of us had dinner at Mastro‘s Ocean Club: …The overall atmosphere was Very Good. …The menu had many inviting selections. …The meals were nicely presented. …The staff was friendly, well-trained, efficient, but not intrusive. …The food was Excellent in quantity; Very Good in quality. (The filet steak was gristly.) …The price was high. …The overall value was Very Good.
Excellent service
A cool designed restaurant in the fashionable Ocean Centre on the Las Vegas strip. Overall service and food is excellent and worth a visit. Slightly pricey but they do look after you! A nice change away from the casino floors that serves up a good night out! Cheers
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I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
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Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
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Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
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Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Virtual Name & Email on reservation
Hi Community,
I am new to this site and just recently bought a reservation here. I noticed that on the reservation page, it is booked under a random name and a virtual email address.
I can't find any button to change either the name or the email for this reservation I bought. So, should I just say that random name when I arrived at the restaurant? Not really sure about the procedures.
Best
Can you book private clubs ?
I put a bid in for 5 Hertford street but wasnt sure if they work w Appointmemt trader...anyone know? thanks
Give the best answerHow do payouts work?
Once a reservation is bid on or taken - how is one paid out?
Give the best answerWhat does bid active time window mean
Is this what reservation times looking for ? Or when my bid can get filled?
Give the best answerDo any restaurants require ID for a reservation?
Do restaurants require ID for a reservation? What happens if someone purchases a reservation and can’t get seated ?
Give the best answerBidding on reservations?
This is my second go around bidding on a reservation and it looks like it won’t be much of a success again. Has anyone on here ever bid on a reservation and successfully got it? It seems to me like the reservations I bid on don’t even exist
Give the best answerCanceling name change request?
How do I cancel a name change request
before a call has been made to restaurant?
Is there a way to see sold listings?
Looking to see which listings have sold
Give the best answerIf an establishment cancels..
If an establishment cancels a reservation for whatever reason, will the seller get penalized? If so, how?
Give the best answerTransfer request no response yet
I bought a reservation and posted a transfer request to my name this past Sunday and have had no one confirm for me as I also have a special request also. The reservation is soon and I am concerned
Give the best answer10%+ Refund Rate Medal Removal Question
Hi Teams,
I got the 10%+ Refund Rate Medal since RESY terminated my account last month.
Now my refund rate has returned to 10% which is lower than the 11% threshold.
But I can still see the 10%+ Refund Rate Medal in my profolio and my payout is still
be limited, When can I get rid of this metal?
Thank you so much for your help!
Best,
Do bids include deposits?
Do bids I would create include the $50 pp fee for restaurants like carbone torrisi etc?
Give the best answerPostpaid?
What does this mean?
Give the best answerWHERE ARE MY PAYOUTS?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!!
Give the best answerTransfer
How do I change a purchase reservation to my name??
Give the best answerDelete account ?
How do I delete my account
Give the best answerWhy do they need such personal information.
Why do we have to give such personal information to get a refund from my trades? This makes me nervous.
Give the best answerWhy is this place such a scam?
Multiple times have been given false reservations and no way to get money back
Give the best answerDeposits credited to final bill
I have a reservation that includes $50 per person deposit that they add onto the end of the bill. How will I get that back?
Give the best answerCancelled Reservation
I arrived for a reservation and the reservation I purchased had been cancelled. How can I get my $$$ back?
Give the best answerIs my reservation legit?
I paid for a reservation to Golden Steer. I looked at the details. The confirmation screenshot was to another restaurant in Miami.
Give the best answerUnsubscribe
How do I stop getting this emails. I’ve been trying to months
Give the best answerHow do I get my money back for a failed reservation?
Bought a reservation for a party of 6 and I was told they called and let the person know that they can only do a part for 5. Couldn’t do the reservation.
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