Wet disappointed in this location. Not a High End experience at all. - Mastro's Ocean Club Las Vegas - Buy Reservations
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🤢 2/5 - Wet disappointed in this location. Not a High End experience at all.
By 👻 @Jason B, 11/12/2023 3:00 am
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Very undercooked steak and terrible cut of meat not high end service. So disappointed in this location. We had a wonderful experience at the Newport Beach so we were excited about going there in Vegas. Not great at all and we’ll never be back there. Service was ok to begin with, the seafood tower was very good, but when my steak came out it was very rare, deep purple and I ordered it medium plus. It was also a gristley New York strip, didn’t seem like a prime cut at all. Took a few minutes for the server to check on us. I told him it was undercooked. He tried to downplay it and said he’d take care of it. Then he walked away to the table beside us and took 3-4 minutes setting up their table and greeting them, putting drink orders in! By the time he got back my wife was almost done with her meal and I was over it. I told him to just take it off. He said he would tell the chef and his manager. Then he ghosted our table for a few, finally brought the check. I paid and never had a table visit from any manager type person. Not that I really needed a table visit, but really?? Several hundred dollar dinner I would expect more.
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