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Matsuhisa Munich München Reviews from The Last Year
Japanese Culture Delivered
Chef Nobu generally doesn’t disappoint and this is no exception. Experience was great and so was the food and ambiance.
Not worth the money! Unfortunately poor service!
Unfortunately, it's nowhere near what it promises and deserves! We had already reserved a table for 4 people several weeks ago to celebrate our son's birthday in comfort. We didn't want a party or any special treatment, we just ordered a small chocolate cake. That was it! Of course, we had previously looked at the menu online on the Matsuhisa homepage and were looking forward to it. The first thing we had to do after arriving was to scan the menu as a QR code, as was the case during the Corona period, which was a bit disturbing in a restaurant of this class and after such a long time after Corona, but not a disadvantage. We immediately noticed that some of the chairs had worn backs and some of the tables were scratched. There were no tables set, at least our table didn't have a tablecloth. Not a bad thing either. We also noticed that the scanned menu didn't have some dishes, especially from the starter, which we could see online. The tacos and mini Wagyu burgers, etc. were missing. When we politely asked our very cool and distant waiter, he simply replied that this was a Japanese restaurant. Of course, he forgot that Matsuhisa is dedicated to Japanese-Peruvian cuisine. So there were no starters for our two children, who just don't like fish. When we asked if there was an alternative starter, the answer was again that this was a Japanese restaurant. We finally understood! Fabio, our waiter, was also not very talkative, which could be due to his lack of German, but we could have spoken English if he had asked! So we started ordering a few starters that we liked: shrimp, tempura, edamame spicy and crispy rice with tuna. Since we were already there at 7:20 p.m. and the children didn't have any starters either, we ordered the main courses straight away. When I wanted to order beef fillet skewers, our waiter said that they were small portions. So, problem solved and we ordered 2x beef fillet skewers (30 €/portion) as a starter for the kids. Then 3x beef fillet and a portion of chicken as a main course. When we asked for side dishes and asked for side dishes to fill us up, our waiter repeated again, this time in a more derogatory way, that this was a Japanese restaurant. OK, got it! Suddenly it occurred to him that they had a raw spinach salad that you could eat as a side dish, and we were immediately happy that there was any positive recommendation at all and ordered it. The drinks arrived one by one over the next 15 minutes. That's when we noticed that there was no coordination in the serving. First, of course, water was served, which our waiter had right there at the service counter. Then the other drinks, such as wine, cocktails and soft drinks (wrong twice!) really arrived at 5 minute intervals. By then the first soft drinks (0.2 l Coke) had of course already been drunk. The starters were brought in the same way, but at 10-minute intervals. First prawn tempura, then crispy rice and finally, after 20 minutes, the beef fillet skewers. Edamame was not brought at all. When we pointed out the missing edamame to the waiter, he said we hadn't ordered it. So we ordered again and finally 5 minutes later the edamame arrived. The highlight was the main courses, they tasted very good and the portions were sufficient. The chicken was very good and tasted juicy and tender and the sliced beef fillet was good in portion and tasted good. There were various sauces to choose from and they were good too. HOWEVER: first only the chicken dish was brought! Without any indication that the rest was coming. A little embarrassed, we didn't know what would happen next, would the rest come or not! We waited about 10 minutes and then asked the waiter whether the rest was coming too. Of course we wanted to eat together and not each of us on our own. Again the waiter took the liberty of telling me with a disparaging smile that this was a Japanese restaurant. I told him that I had been to Japan, Tokyo, before and that I took his constant references to "Japanese" restaurants as an insult. I asked if he had ever been to Japan, which he did not understand. We called the restaurant manager and he apologized, saying that they had a full house today, which is no excuse for us. So we returned the chicken and 20 minutes later, at around 9:10 p.m., we finally received the main courses together. When we then went to collect the cake we had ordered for dessert and had even confirmed in the afternoon when we called, a chocolate mousse in the shape of a ring, the size of a palm, with a Happy Birthday chocolate border suddenly appeared. For 4 people!!!!!! We are completely disappointed and cannot recommend this restaurant at all. It is not enough to just be in the Mandarin Oriental hotel and think that all guests put up with this and walk past it unscathed. As in previous years, this restaurant never lasted long. It constantly changed its motto and direction due to a lack of good management. Unfortunately, one star too many!
Excellent sushi, great dessert!
Excellent sushi - best dessert ever eaten! Go for the cheesecake option! Great service and atmosphere. Would recommend and will get back!
Wow!!!
This is the best Japanese experience in life: excellent quality of food and excellent service... everything was delicious, I can't wait to go back
Best Sushi in Town
Everything was perfect! Great service, high-quality and fine food and an exquisite selection of wines and sake! Anytime again!
Exceptional service and the finest food
Excellent service. We didn't even have to express our wishes... the service and the food were top-notch. Fantastic!
Great breakfast and top service by Sima
We have got breakfast. The restaurant is very nice and you can have there most of the things you can image a breakfast buffet can have. Berries, nuts, vegan pancakes. Delicious coffee. They offered me some quinoa pancakes (not on the menu) specially made for my vegan preferences. The decor of the place is top. The best of all is the service. Sima, the lady who attended us, gave us all the attention and pleased us with any detail that we wanted. Amazing service. Prices are high as expected in a place like this. If something was missing I would recommend more jam flavors, peanut butter, almond butter, any nut butter.
Amazing breakfast with exclusive vegan options and excellent service from SIMA!
We decided to come to breakfast at the Matsuhisa to have a great start into the birthday celebration day of my husband and it absolutely met our expectations! Food was amazing with lots of vegetarian and vegan friendly options! Fruits were so juicy and great variety. Not to say the assorted options of bread, cakes, cookies, seeds, nuts…and the coffee yummy! But what was really a highlight of the experience was the amazing service we got from SIMA! From the moment we arrived she made the birthday experience so great for my husband, brought him some vegan surprises from the kitchen, specially cooked for him. She was absolutely kind, friendly and making us feel like at home and my husband like the King of the day! Thanks so much SIMA for your excellent service! You were amazing!
Super slow and chaotic service
Good location on second floor of Mandarin hotel. Welcomed by smiling hostess. And thats were service to ends… after 10 minutes waiter shows and after another 10 brings bottle of water. It took 100 minutes (hundred) the whole disorganized team to serve 2 dishes…. The food is really good but the pace of delivering food kills the experience
Amazing!!!
We came for dinner for with friends and we were warmly welcomed by host and was seated at the sushi bar. We got the omakase menu, and Everything was amazing. Including our server Gabor, he was great! Thank you for the Amazing experience!!
München's Best Restaurants that are most frequently booked by customers of Matsuhisa Munich München
Ranked #6 in München's Best Restaurants.
Ranked #7 in München's Best Restaurants.
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Whose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
Payouts Blocked Because of Sell Through Rate
Does anyone know how AT plans to handle cases where a seller is quitting the platform but has a sell through rate <25%? The error message I got said to fill more bids or find other ways to increase the rate.
Is AT really going to block sellers from withdrawing their money? Especially revenue made before the sell through rate was introduced??
Tune into NBC News - Top Story Tonight 7:40p ET
Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Appointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Matsuhisa Munich München User Reviews & Question Forums
Matsuhisa Munich München Tripadvisor Reviews |
Latest Reviews On Tripadvisor
By 👻 @Farhid (03/04/2024 3:00 am)
AppointmentTrader Platform Reviews |
Reviews from real people using AT!
By 👻 @ConfirmableFace16 (08/01/2024 9:48 pm)
Restaurant Transfers FAQ |
Questions around how AppointmentTrader works for Restaurant Reservations
By 🦚🇫🇷 @ChoiceBird42 (04/15/2024 11:46 am)
AppointmentTrader FAQ |
Questions and Answers around the platform.
By 👻 @AuthoritativeWay35 (08/01/2024 7:57 pm)