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McDonald's Monroe Reviews from The Last Year
A woman came in because she ordered pancakes for her
A woman came in because she ordered pancakes for her daughter thru the drive through and they forgot to put syrup in the bag. The employee handed her a syrup and she asked if she can have a second one, the employee said so rudely, No! You have to pay for the second one. The customer got so upset and left mad. To me, great costumer service would have been for the employee to explain that it only comes with one and any extra will be a charge but here's the second one for the inconvenience for us not putting any in the bag. BOOM! She would have been a happy customer and knowing that next time a second one will have to be paid for. What, it would have cost Mc Donalds 10 cents? to keep a customer happy and coming back. I went up to the counter and bought two syrups to give to the lady. Explaining to the employee that she should have just gave her the second syrup, like for real! Her knowing that I was getting it for the customer she still charged me! This Employee is a rude and angry person 90% of the time, she really needs to get another job that has nothing to do with cus service. The customer was so unbelievably happy that I brought her two syrups. Mc Donalds you're welcome!
Went here with my dad at their drive through to order a
Went here with my dad at their drive through to order a shamrock shake on Monday March 18th 2024 after coming home from bjs. We pulled into the drive through, and had our order taken right away, as soon as the person in front of us left. Who did order a lot of food, as we had a glinspe of the reciept before the normal screen popped up. we ordered 2 medium shamrock shakes. total came to $7.00. paid with a 10 and got change. Enjoyed our shakes when we got home.
Good pancakes, easy family meal place for breakfast.
Coffee is good too. Got the big breakfast and coffee. Downside is they finish breakfast early. Tried to go once after 11-11:30 am and they were done, so mom and I were disappointed and had to go elsewhere.
The employees here are usually pretty nice.
Food is typical of McDonald's. One thing I have noticed is that the price has gone up so much this last year or two. I can go to Chili's or another restaurant for less money for a better quality meal. I think McDonald's is going to price themselves out of business one day.
Not every McDonalds is the same
I came down from the mcdonalds in Walton NY where it was $1.39 for a McChicken sandwichโฆI stopped in Monroe NY at the McDonalds there and bought 4 McChicken sandwiches and they were over $10 !!โฆI called back when I got home and inquired about the priceโฆ.They comfirmed the price over the phoneโฆ.Iโll never go there again !!โฆNot every McDonalds is the sameโฆUpstate has the $5 fan mealโฆ.Haverstraw NY does not !!