Kitchen non-functional, dinner ruined. - Mott 32 Las Vegas - Buy Reservations
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🤮 1/5 - Kitchen non-functional, dinner ruined.
By 👻 @Andrea M, 02/20/2024 3:00 am
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My husband and I made dinner reservations at Mott and had tickets to a nearby Cirque show. Front desk was kind, waitress was too. We ordered and almost an hour later she informed us there was a problem in the kitchen but our food would be out soon. 10min later a waitress refilled water and we asked how long until food arrived. This gal informed us food wasn’t ready because of a kitchen problem and she didn’t know when it would be. She sent the manager over and we let him know we had 45min until our show across the street. He apologized that the wok’s weren’t cooking effectively and food would not be ready. We politely voiced concern for not being kept informed as we had very little time to eat now. He offered a complimentary coffee at our next visit. I declined and asked if he could help get us seated elsewhere in hope we could still eat before the show? He walked us to a nearby restaurant but no one came over to take our order so we left. It was very disappointing to be dressed up for a special dinner, not be kept properly informed and then offered a coffee at a later visit. What a joke! We won’t be back.
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