Reservation issue - Owamni by The Sioux Chef Minneapolis - Buy Reservations
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😒 3/5 - Reservation issue
By 👻 @Anna C, 11/05/2023 2:00 am
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So my mom went to check.in while I parked. When I came in she seemed stressed and said there was an issue with our reservation. I went to desk and they first claimed my reservation wasn't for another 90 minutes. She had been looking up the wrong name...same first name but assumed I was the other person with different last name due later. I explained when my reservation was for and she then found it but refused to honor it and said we could sit on patio instead but that was all she could.offer. it was in the high 90s outside so I definitely would have preferred indoor table for the experience we had booked but there was no accommodation whatsoever. It was below expectations for what we paid. Another time when we came they found our reservation but we still had to wait over 30 minutes.
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