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P.F. Chang's Henderson Reviews from The Last Year
Underline racism.
While the food was good, the service was excellent. We were seated in the black section. It was the back of the restaurant with 2 other families and one mixed couple . All whites were up front. The management may said we would never do such a thing, but it was done.
My first time being at P.
F. Chang's! Sara was a lovely server and welcomed us with positivity excellent service! Food was great and the atmosphere was great! Definitely coming back soon!
I love to dip into PF CHANG's for some sake and chicken
I love to dip into PF CHANG's for some sake and chicken lettuce wraps! It's like church lol!
Love the Happy Hour here! Felicia the Bar Server is
Love the Happy Hour here! Felicia the Bar Server is Awesome! Tonight we opted for some non happy hour menu items and they are always so delicious! This is such a cool spot for a date or just a night out! Staff is always busy, friendly and efficient!
Bugs in the light fixtures was the major turn off for us.
Need I write more. I guess so based on review guidelines so I would wrote service was good. Please clean.
I just ordered online pickup from them tonight.
While the food was decent there were two things wrong that make me give them a one star rating. One is that the food was supposed to be ready for pickup when I got there, it was not, I had to wait 27 minutes for my pickup order, so from the time of order until I was able to walk out the door with it was about 50 minutes. The second and biggest reason I will not be ordering from them again is the price and portions. I ordered entrees Mongolian Beef and Sesame chicken with extra meat and what I received looked like small lunch portion rather than a dinner entree with extra meat, they charged a pretty penny for this too. The quality of the food and customer service are not good enough to justify the high and ever increasing price.
I'd like multiple things on the P.
F. Chang's menu and this most recent visit was for my son he was interested in the chicken lettuce wraps although he was not very fond of them my husband devoured them so it did not go to waste. My husband was very pleased.
Food and Service is not the same
Really bad service, incredibly slow. Chicken on my lo mien was burned dry. I assumed I was given he lunch portion since it was lunch but the waitress brought a burnt dinner portion. Yuk! Then it took forever just to get the check and leave!!
I have been a long time fan (over 20 years) of this chain.
I am so sorry & disappointed that this longtime favorite is not on the "again" list. It's clearly evident they have not only changed up some of their recipes, likely cutting down on some costs, but they definitely cut down on the quality & quantity of their ingredients. The chicken was of poor quality, taste & not prepared well. That was consistent in 2 separate chicken dishes, sweet & sour as well as their signature spicy chicken. Small & chewy pieces of poor quality meat. I paid extra for added veggies to the spicy chicken. It was pitiful to be up charged for just a minuscule amount of additional veggies. But the main concern was the overall flavor profile. Definitely not same PFChang's quality & flavor that we were expecting. Lastly, I placed my order over 1 hour prior to my requested pickup time. I arrived 4 minutes early thinking I would pay for my purchase in advance & ready to go with fresh, hot food. I waited 15 minutes before my order finally came out & when the order did arrive, it was incomplete. Luckily I checked before leaving. As a side note this was prior to the dinner rush since my order was requested for pickup by 4:30pm. The restaurant was relatively empty at the time I entered.
I always seem to forget about Changs and it seems like
I always seem to forget about Changs and it seems like years since we have been in. However it's close and we wanted to try their Happy Hour! They have a great little bar and a nice little cocktail and appetizer selection! I really enjoyed the Japanese Old Fashion and the Crab Wontons. Felicia, our server was friendly and attentive and took time to chat and make menu suggestions! Everything,yes we tried everything on the HH-app menu, was superb!
We pre-ordered and had a set pickup time.
I was late and dry, so dry. I feel everything was overcooked and had set out for quite a while despite it not being 'ready' at the time requested. We regret our choice of restaurants for our splurge celebratory dining out. The take-out service individual was outstanding, the price was outrageously high and the quality of the food, honestly, terrible.
Disappointed.
I ordered the spicy chicken wok bowl at the bar and paid "extra" for the fried rice. When the server brought it out, immediately I could see how they spread the rice out really thin to barely cover the bottom of the bowl. I've never a bad experience here so they need to talk to their chef. I just left, still hungry, so I'm on my way to get a gelato!
We visited on 02/21/24.
Excellent service from the hostess, our waitress, Ebony, and the manager, Mara. All greeted us with smiles. Our waitress went above and beyond. Wish all establishments had such a great server. Our food was amazing! Definitely worth the visit!
Brendon the server ROCKS!!
I ate at the Henderson location last night with my family and Brendon was our amazing server!! Has a great personality and did a great job with staying on top of refills, clearing our table and more to make our experience a great one!! Mara the manager was very friendly as well and we made sure to let her know we were very pleased with him and the food was excellent! 😄🎉
Order of $18.
Lettuce wraps came with a chunk of lettuce impossible to use for wraps.
I witnessed an Uber eats lady come to this PF Chang's to
I witnessed an Uber eats lady come to this PF Chang's to pick up a big order going to lake Las Vegas. It would of been a nice tip for her and the manager refused to give her the order and wouldn't come out to explain himself to her. She waited and watched other people getting their orders. She realized the manager took the order to Lake Las Vegas himself. What manager goes out of his way to take an order that far!? Oh wait... the NFL teams are staying there. Go figure. I couldn't believe how unprofessional the manager was and he wouldn't even explain himself or cancel the Uber eats order for her. So unprofessional.. I hope she contacts the corporate and complains on the manager. This happened on 2/10/24 after 2:00 pm.
Extremely poor management.
The manager that is on duty today at 2:38 pm is refusing to give me an Uber order that is dispatched to me. I'm an Uber driver and I entered the restaurant to pick up an order. When I asked for the order, the young lady went back to go get the order for me, and then a gentleman came up with several minutes later, and they told me they were not giving me the order because they're manager said that they manager was going to take it himself, even though it was dispatched to me. I asked if the manager can come up and call Uber , so that way Uber would know that and that order wouldn't keep being dispatched out to people and the manager refused to come to the front and the worker at the desk said that the manager was not gonna call Uber right now and he didn't know when he was going to call, but he would call sometime. I saw the address deliveries going to it's going to Lake Las Vegas address so the manager is taking money out of the Uber eats delivery drivers pocket so that way they can just go say hi to some football players. so it's really nice that the management has the choice to do that and pick and choose what jobs that they wanna do. Poor and greedy management. I never knew that managers were allowed to steal orders from Uber drivers. And while I've been waiting for Uber to contact the restaurant so I can get this order canceled. They have been giving other orders to other DoorDash drivers and other Uber drivers so it's clear the manager steals from what he wants to steal from . I've never had this experience at a restaurant ever.
Food was great! Brendan serviced us with a smile and wit!
Food was great! Brendan serviced us with a smile and wit! He pt our water and drinks full and the ambiance was perfect! Thank you Brendan!
Henderson's Best Restaurants that are most frequently booked by customers of P.F. Chang's Henderson
Ranked #20 in Henderson's Best Restaurants.
Process after bid is accepted.
By 👻 @EvocativeFold67, 09/17/2021 11:11 pm
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I have a notice stating that my bid has been accepted and is awaiting transfer. The reservation is for the 18th, but the “moderator” said he will confirm booking by the 28th. Is this an indicator that I may not have a reservation?
1 Answer
2 Comments |
Don't like the Answer? Add another one. |
Answer from 🥷🏻 @ColorfulRod45 (09/18/2021 1:07 am)
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Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
2 Comments
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Comment |
By 👻 @EvocativeFold67 (09/18/2021 1:12 am)
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By 🥷🏻 @ColorfulRod45 (09/18/2021 1:20 am)
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