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🤢 2/5 - I was excited to stay here because of the positive reviews
By 👻 @Amber D., 03/21/2023 3:00 am
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I was excited to stay here because of the positive reviews but my experience was not the best. Read on:Pros: monorail stops here. The lobby is nice.Cons: when I went to my room it was decent until I went to check my bed. There was a stain on it as well as one of the lights next to the bed wasn't working. I requested to have the the sheets changed while I went out to meet up with friends for dinner. Hotel staff was friendly and assured me it would get taken care of. Well when I got back that evening, the bed was re spread but NOTHING was done about changing my sheets because the exact stain was still there when I pulled back the sheets. The cleaning lady brought up new sheets after I complained once again about it and I ended up having to change the sheets and spread the bed myself. The next evening I decided to see what the restaurants were like. I went to check out the Chickie's and Pete restaurant and heading toward it the hostess gave an attitude as I approached noting a sign that there is only bar seating starting at 10pm. I hadn't even walked in yet and only wanted to look at the menu. Also it was only 9:36pm. No worries, I chose to just grab a muffin and tea from Prendi which btw, the cashier there was extremely friendly. Both of those incidents didn't leave me with a good impression of this hotel along with the street noise all night from speeding cars and sirens and all the water damage that was where the fridge and safe was. Supposedly they are updating the rooms so maybe i got a pre updated one but I'll spend the extra money and stay elsewhere next time.
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