Terrible mamagement - The Chemistry Room New York - Buy Reservations
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🤮 1/5 - Terrible mamagement
By 👻 @Dorottya G, 06/28/2021 3:00 am
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The service of the managwr was terrible. The AC was not working, and we complained about that 2 hours after we cheked in, they couldn't give us an other room, so we requested to get back the money we payed for 2 nights at arriving. They rejected it wothout justification. The manager rejected to speak with us and was not at the hotel, so we couldn't speak with her in person. I have never experienced something like this. I am really disappointed, finally we got an other, smaller room with separated beds, where was no hot water. I do not recommend this hotel.
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