Incredible food, bucket list experience - bit rushed? Staff turnover? - The Fat Duck Maidenhead - Buy Reservations
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🙂 4/5 - Incredible food, bucket list experience - bit rushed? Staff turnover?
By 👻 @Sheri Hall, 02/09/2023 3:00 am
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Had an amazing meal at The Fat Duck. I've never experienced flavours so complex. Every dish so intelligently made. The craftsmanship was outstanding. Not to mention fun! I've wanted to go to The Fat Duck since I was 17, so was very excited after a 15 year wait. Only downside was the service. We were there during the first two weeks of service for this particular chapter. Because of this I think there were fewer guests and lots of staff. So it felt very busy with staff bustling everywhere, so less relaxing than I'd hoped. And a few times the drinks flight appeared before we'd finished the previous. Overall this made the experience feel a bit rushed. It might just be because we were within the first two weeks. I also think it would have been better if we were served by one person. Being served by lots of staff made it difficult to build up a rapport over the evening, something I've enjoyed at other restaurants. Of course, everyone was infinitely professional, but I kind of felt like sometimes they didn't really want to speak to you/ weren't interested. It's easy to pick up on things like that. Speaking to some of the staff, it also sounds like few of them had worked there for more than a year/6 months, so wonder if that's having an impact. Granted, there are recruitment challenges the world over. So yes - excellent meal. But I've had better service from other restaurants, considering its a 3 star. For the whole package try Ynyshir in North Wales.
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