Pathetic service. Unbelievable - The Harwood Arms London - Buy Reservations
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🤮 1/5 - Pathetic service. Unbelievable
By 👻 @Caolan, 07/31/2022 3:00 am
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Not even close to Michelin star. I imagine the next time they visit they will be taking it straight away. £180 for 2 roasts and a bottle of wine. Beef was excellent but the service was completely and utterly abysmal. Like completely terrible. No one checked back on us, despite us leaving almost full plates no one asked when clearing how it was. Paying the bill they didn’t ask again how everything was. Rude and not attentive. Plates took 20 minutes to clear and took about 15 minutes to take our order. No one seemed to give a hoot about the guest experience. I understand the idea of informal dining and laid back service but this was an absolute joke. Blacklock is 50% cheaper, as are most other roast places in London. Won’t return ever
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