The Harwood Arms London - Buy Reservations

We had 3 course lunch at Harwood Arms on a Saturday. It was not crowded when we arrived but filled in over the next hour. Service was at a good pace but not at all rushed, I don't think they turn tables at lunch. Bream tartare special was an expectation appetizer, and cheese tart also quite good. Standout entree was the pigeon, cooked perfectly and tender, beef cheeks also very good. Potatoes come with the entree, cooked perfectly and good consistency with the right amount of salt. And the brown bread with seeds were exceptionally good and warm. Will return later this year.

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We had a reservation for 7:30pm and one of our family members fell ill. We tried several times to call the restaurant to cancel the reservation but they don’t answer at the weekend. We left 2 voicemails explaining the situation and asked them to call back. They called us when we didn’t show up to say that we would be charged a cancellation fee. In the era of COVID we had a choice / either do the right thing and protect the patrons of the restaurant by staying home OR go to the restaurant anyway - not knowing whether some of us or all of us could be sick. We decided to do what, I would hope, all responsible people would do and stay home. We made every effort to let the restaurant know. They charged us anyway. The person I spoke to said that the rest of us could have come in and left the sick person (a child) at home. We had a lovely meal at the Harwood Arms last week and were looking forward to a second visit. However they have proven to be greedy and have no regard for the health of their customers so we will not return and recommend potential customers be aware of their behaviour.

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My son was feeling under the weather so we repeatedly tried to call the restaurant on Sunday afternoon and left a message explain that we thought we would do the responsible thing and cancel. I left my phone number on their reservation system and asked the restaurant to confirm they received my phone call. A few minutes after our original reservation the Harwood called to ask if we were coming. Obviously, I explained our situation (again!) and said we thought that we should stay home as we did not wish to infect any other patrons of the restaurant. We were informed that the restaurant policy was to charge us £150 in spite of our attempts to call to cancel. In fact the person on the telephone suggested we should have left the sick person ( a child) at home and that the rest of us could or should have come to the restaurant to avoid the charge. This restaurant clearly puts profit over the health and well-being of their customers. We had a good meal here just one week ago but will never come again. The Harwood Arms puts profit above the health of their clients.

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We were excited to experience the only 1 Michelin star pub in London. We certainly were not disappointed. Tom and Alex were superb in serving us. The meal was served in a timely manner and each course was a gastronomic experience. The chestnut soup, the Irish brown bread, the beef, the lamb’s neck, the treacle slice, and the blond orange trifle were magnificent. Kudos to Jake, the head chef, who came out to see if we were enjoying it!

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We went here last night before the football at Stamford Bridge. I cannot rate this restaurant highly enough and would give it six stars if I could. The staff are attentive but not overbearing. The food is delightfully presented and the taste exquisite. We chose the 3 course option for £61 but if you want outstanding food, it's well worth it. I had a duck starter served with beetroot and radicchio, cod for mains and a custard and rhubarb tart for dessert. Served with the most amazing potatoes! Good choice of wines and very good home baked rolls to start. The memory of this meal will live with me for a very long time.

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We arrived for Sunday roast on Sun 20 Feb at 12.08pm.

Given menu and table immediate which was great but no one came to our table 10 mins after sitting down.

The couple who arrived 5 mins after us were asked if they’d like any drinks few mins after settling down.

I looked at the waiter who was assigned to our table and she was standing by the bar twitching her thumbs dancing.

I understand it’s a Sunday and people are in a good mood but at the same time we’re also here for a good Sunday meal.

Why is the service for my family different to the others?

We are the only Asians at the restaurant - is this because of our COLOR, ETHNICITY and RACE that WE DO NOT DESERVE THE SAME LEVEL OF ATTENTIVE SERVICE?

If so this is appalling that everyone else is well taken care of and it begs me to reconsider to be a loyal supporter for Harwood Arms when I dine at the restaurant every 2/3 months

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Excellent meal, highest compliments to chef and staff. A most enjoyable and memorable lunch. We plan to return. Thank you again!

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The staff here are lovely, friendly, efficient and helpful. The ambiance is relaxed. It’s a good place to hang out with family/friends and it has a Michelin star. Our expectations of the food were high.
It must be said that (a) the quality of the ingredients was excellent and (b) dishes were perfectly cooked, but food was bland and uninspiring. The cheese tart had a very good, crisp pastry base and a perfectly textured filling-the issue here, was that there was the faintest hint of cheese in the dish and seasoning wasn’t evident, so the dish was rather tasteless. The pate was similar, rather bland. Mains were very well-cooked and presented, but again, under-seasoned, bland and rather dull. Venison was exceptionally well-cooked, but definitely lacking something and again, under-seasoned.
A fair grade for The Harwood Arms taking everything into consideration, would be “good”, but as this isn’t an option on Trip Advisor, I’ve opted for “average” on the basis that a Michelin Star should indicate inventive cuisine and the food here doesn’t- it’s very good food, but it needs a kick up its something!

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We went for a Saturday night dinner :) the food was just brilliant and the service was so polite and helpful. The restraunt has a smart casual vibe. It is also not very large.

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Faultless food from start to finish. Had the cheese tart, scotch egg, duck and earl grey tart and would definitely recommend all of these items to anyone who visits. Service was competent; we had one really good server who was warm and welcoming and another who seemed a little bored and awkward. Nonetheless, the food more than made up for it.

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Our family of four went for the Sunday roast and, as it was a birthday treat, we didn't hold back. I've had better value roast dinners but never had such large Yorkshire Puddings and everything was lovely. The basic meal cost is £55 per person but two of us chose the beef sirloin which added another £15 to the bill. The wine list is predominantly French with only 3 choices from South America (our preference) and we chose a Malbec from Argentina at £52. We also had appetizers so, once VAT and the optional service charge were added, the total bill was just under £340; expensive but well worth it. The staff were amazing and nothing was too much trouble. All courses were delicious although the main course was a little salty for my taste. We had booked this months in advance and it made a lovely post-Christmas treat.

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Four had the trout which was excellent and two of us had the sirloin which was also great. It was served with bread before the main course and vegetables and potatoes with the meal. We also had dessert which I would also recommend. It was a lot of food and I think that we took a third of it home. The servers were attentive as was the host.

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