Slow Service - The Ivy Kensington Brasserie London - Buy Reservations
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😒 3/5 - Slow Service
By 👻 @Emily M, 07/30/2022 3:00 am
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We came the other night on a date at our reserved time and were told we had to wait at the bar until our table was ready, the girl, Jennifer, who escorted us was lovely and reassured us that as soon as a table was ready she would come get us. I could tell the staff were stressed and it took ages to get our drinks. More people were sat at the bar waiting for tables until eventually a table finally opened up and she quickly laid it out for us and took our drinks over. After that we had to wait ages again for someone to come over and take our order, even though we saw what seemed like the higher up staff standing around at the back chatting away while the rest of the staff were doing everything in mid chaos. Our food was worth the wait and we shared a very generous portion of zucchini fries which were delicious! If it wasn’t for the extremely slow service and overbooking of the place we would have enjoyed our evening much more.
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