Unfortunately, we had underwhelming service and food. - The Ivy Kensington Brasserie London - Buy Reservations
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😒 3/5 - Unfortunately, we had underwhelming service and food.
By 👻 @Kirenjeet B., 08/14/2022 3:00 am
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Heard a lot about this restaurant from referrals and couldn't wait to go. They require a credit card deposit to hold your spot it is that popular (all locations). So I was disappointed that there was a 30 min gap before anyone talked to us after we sat down. The asparagus salad was recommended by the waiter and it was too spicy to actually eat, with warm olives and couscous. I wanted to like it so bad but I couldn't finish it, it's a miss for me. My counterparts had soup and had ordered a side that never came. The soup was underwhelming and since the side never turned up can't speak to much more. The vibe is cool but felt like we could've walked into any random pub and found better food and service. The waiters seemed upset when we didn't order cocktails. I hate to rip on places but also think it would've been good to know it's a mixed bag on experience so I'm writing this bc it's a pricey place for such poor service. My guess is they are short staffed but the attitudes were not apologetic it was entitled. Weird. We still tipped but I personally would not go again.
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