Honestly, 3 stars is rounding up. - The Ivy London - Buy Reservations
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😒 3/5 - Honestly, 3 stars is rounding up.
By 👻 @Karen P., 10/28/2022 3:00 am
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Most of the food was good. Flavorful and generally cooked well. We got 2 drinks, 2 starters and 2 entrees.Starters being the steak tartare and twice-baked cheese soufflé. Entrees were the Ivy Shepherds Pie and Pork Chops which was the daily market special. The shepherds pie is good but be warned that it taste quite gamey. I'm not a fan of the pork chops because it tasted like it came straight out of a McDonald's fryer.The service on the other hand is the issue. Service was not only slow but inexperienced and a bit standoffish. I have noticed time and time again the table next to use have been attended to through our time there while we were left abandoned in the corner for 15-20 minutes at a time.After providing our drink orders, no one came to take our dinner orders to the point that our own waiter asked us if anyone has taken our dinner orders. The waiter was unknowledgeable of what the fish of the day was or the daily market special. Not too big of a deal because he asked and provided to us within a few minutes. But placing the order with him seemed like a hard task. You can tell he was completely unfamiliar with the menu, we had to repeat multiple times and correct items he wrong down based on pure assumptions.About 5 minutes later, we had another waiter come over to confirm our starters.We waited and got our starters. From starters to entrees was a 25-30 minute wait. After the entrees, we were given the dessert menu and abandoned for another 15 minutes or so even though it was pretty obvious that we were not interested in ordering anymore. All while, other tables around us were being attended to by the same waiters.Also to note, the dinner knives are so dull, I had to completely give up on using it to do any sort of cutting (not only into the pork chops but broccoli as well).It's honestly quite unfortunate but would not return simply for the poor service. And this is for a Wednesday night (not even a weekend).
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