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The Palm - Miami Tripadvisor Reviews
Latest Reviews On Tripadvisor
56 Reviews
0 Replys |
Save the best for last!!!
We decided to stay in the Miami area after we finished a Nursing Conference on a Cruise, which was amazing. But the real highlight of our trip was the way we finished out time in Miami. We had a very relaxing and pampered time at the Palms. We will be back for sure next year!
Be the first to ReplyQuiet enclave on busy Miami Beach
Spent a few days here and would come back. Tropical setting with nice spaces to unwind. Good (MB expensive) food options. Great staff service.
Be the first to ReplyAn International-Level Hotel, in Miami!
The Palms feels like a Mexican or Caribbean resort - without the travel! The grounds feel like you've travelled far from the hustle of Miami while the staff make sure that nothing isn't exceptional. The room was clean, modern, and comfortable, while the rest of the building: gym, pool, bar, restaurant, and lobby all are constantly being cleaned and staffed by happy and helpful staff. I am relieved that we decided to go to Miami and The Palms without worrying about traveling internationally.
Be the first to ReplyWonderful stay!!!!!
Our first time at the Palms Hotel and spa but not the last!! Our stay was wonderful. Every employee was helpful and willing to help with anything we needed. From Jasmary at the towel stand to Lester and Jaime at the beach site. They were so helpful. Our waiter Fernando even remembered I only drink almond milk with my coffee and made sure I had it before I even asked for it. The Tiki bar bartenders Tony and Mauricio were outstanding. They made sure my husband got the especially drink he asked for and made it very enjoyable when we were there! Employees like that made our stay very pleasant. We will be coming back!!!
Be the first to ReplyExcellent hotel on mid beach
Excellent beach hotel in quieter mid beach. Loved - ocean front superior room with corner window allowing more view - pool with a bit of buzz from young people and children. Do not come if you are looking for a quiet spa hotel. - pool and beach service with excellent quality food. - the door men - environmental ethos - on nice stretch of beach. Did not love - the quality of the breakfast. It was not included in our room rate and this meant our breakfast was at $100 extra per night for an average breakfast. The setting is lovely on the terrace next to the garden/ pool but compared to other quality hotels the choice and quality was not quite there. Loved Miami beach. Plenty of Ubers instantly available for travel down to South beach/Ocean drive. It was a bit far to walk with children to Ocean drive in Miami heat but managed to near part of South beach for restaurants walking down the board walk in evening- a much nicer walk than along the road. It would be fine for older children/adults. Thank you to all of the staff at the hotel who were all friendly and welcoming!
Be the first to ReplyVery nice and clean hotel, definitely recommended
We stayed at this hotel/resort for 7 days. The hotel is very clean and tidy, valet service runs very smoothly, as well as pool service ran smoothly. The hotel is approximately a 20 to 30 minute walk from Ocean Drive, Lincoln Avenue and Espanola Way. You can also reach the Design District and Wynwood in about 15 minutes by car. Price-quality definitely recommended.
Be the first to ReplyGreat spot on Miami Beach for family stay
Our family of five had a great stay at the Palms. The vibe was relaxed, the room was spacious for Miami and the pool/beach area was spot on. All the staff was pleasant and courteous. Hangout spots for the teenagers and adults to just chill in the evening. We highly recommend the Palms Miami Beach!
Be the first to ReplyGreat hotel and spa
Great accommodations, great location, rent citi bikes to go anywhere. It was just far enough away from the South Beach scene. Definitely more of a romantic couples or family vibe. Awesome breakfast spot on the outside patio. Had a great time!!
Be the first to ReplyOasis of Calm on Miami Beach
What a great hotel. It felt like an oasis of calm on Miami beach. We were fortunate enough to spent 10 nights there over Easter and had a lovely, relaxing time. The hotel is situated mid-beach, just far enough to escape some of the clubbier, pool party type places on South Beach. Spotlessly clean, it highlights its sustainability and green credentials, is full of plants and feels incredibly tranquil. Staff were generally great - loved Tony at the pool bar. We shared a room with our teenage kids which wasn't huge but was very comfortable. The real stand out for me was the pool area - a lush garden, good sized pool, lots of loungers, nice food and with easy access to the beach. Even though the hotel was often full, it didn't feel overcrowded. The gym was good enough. We didn't try the spa. Miami is a brilliant city - eyewateringly expensive if you are visiting from the UK but if you're a family looking for a place to stay on Miami beach, this is an excellent choice.
Be the first to Replyannas mojitos
I had a amazing stay at palms and spa me and my husband we were amazed by all the staff , specially Annaray she did an amazing job I am 56 years old and I realized that I was missing her mojitos in my life it was the best mojitos that I have ever try she's a sweet heart hard working young girl we will be definitely back .โค๏ธโค๏ธโค๏ธโค๏ธโค๏ธ
Be the first to ReplyNo beach amenities
Paying nearly $1000/night, and the management will not allow people to use the beach chairs. It has been raining, but the sun is out to stay now. They actually are taking chairs away from people on the beach. They refuse to set them out, so someone took it upon themselves to get some out. Security came and took them away. Not a positive customer service experience. Until this the experience has been fine, but not worth the money. Almost couldnโt get dinner last night. Had to ask at least 4 times for someone to take our order.
Be the first to ReplyDisappointing Stay
Really tough weekend at the Palms. First, an elevator was broken and they said it has been out for weeks and hasnโt been fixed. It rained all weekend so they sent a lot of employees homeโฆ making the bar and restaurants understaffed during the day (breakfast was great). But when the sun finally came out in the afternoon on Saturday, no staff was there for towels, chairs, waters, or general service. The one beach employee left told us to sit in the sand (Iโm 8 months pregnant). The concierge seemed annoyed when we asked him where to get lunch. Rolled his eyes at me. Given the weather, the gym was PACKED. Equipment was old and there is no natural sunlight. Space is probably less than 800 sf. The one stretching mat has sweat/water soaked into it so when you walked on it it got wet and slippery. Not sure if this hotel gets all the high ratings when itโs sunny, but buyers beware if it rains. Really disappointing. Overall, seems to be past its prime.
Be the first to ReplyPalms Hotel Corporate Booking
Wonderful stay and experience for the second year in a row! Excellent staff, beautiful property, and an intimate feel with all the amenities needed for a great corporate excursion. Will definitely recommend it to other clients!
Be the first to ReplyStay Here!! This Place is an Absolute GEM!
From start to finish, our stay at The Palms Hotel was absolutely wonderful! We booked an "Oceanfront" Room, and it was worth every penny. The view was breathtaking! The room and hotel in general was very clean and nicely appointed. The common areas, including the lobby, market/ gift shop with coffee etc, bar, restaurant, covered porch, pool area & Tiki Bar and the beach were all very clean and well serviced. One thing that really stands out is the staff. Every single staff member we encountered was eager to help, friendly, extremely courteous and you felt like they genuinely liked their employement and were happy to have you as a guest at the hotel. This place is a gem, just a tiny bit away from the very busy South Beach but also an extremely close walk or short ride. I cannot say enough good things. We will definitely be back!
Be the first to ReplyBeautiful hotel & comfortable rooms! Best food & drinks at the hotel restaurant and bar!
Juliette happily greeted us at check in! She wished my daughter & I a happy birthday and gave us a complimentary drink card. We felt so welcome and had the most wonderful stay! The hotel smelled amazing, the food & drinks were delicious! All of the outdoor pool & beach amenities were top notch! We will most definitely be back to stay at the Palms!
Be the first to ReplyWonderful oceanfront hotel resort and spa
The resort is beautiful with a private pool in a tropical setting on the beach. The food and drink service on the beach was great. The rooms have floor to ceiling windows overlooking the resort and ocean.
Be the first to ReplyMore than I expected!
My husband and I spent 5 days at The Palms. The pool and beach access with attentive staff made our vacation pleasant. From check in with Manny and luggage help from Gabriel to check out and valet assistance from Jason, everyone and everything was top notch. Anna and Allesia had good suggestions and provided good service in the restaurant. We also enjoyed relaxing and special services at the Spa! I am missing the name of the friendly young woman (braids and braces) who helped us book our massages and pedicures! The well appointed, clean and spacious room was really nice! Loved the separate toilet room, comfortable bed, ceiling fan, endless ice, plenty of towels and our ocean view! We definitely hope to return. No complaints ! It was wonderful!
Be the first to ReplyThe amazing Palms Hotel and Spa
We had a fantastic stay at the Palms hotel and spa. Everyone was great. Especially want to thank Duan ( I'm sure i misspelled his name) his dining recommendations were great. My wife and I truly enjoyed the restaurants that he suggested. The property is stunning . Very well kept. But what makes the place truly is the staff. Thank you for making us feel at home. We will definitely be back.
Be the first to ReplyElegant and updated
So, itโs a very nondescript white hotel on Collins Avenue around 30th St. Itโs right on the beach. The good great views from oceanfront room. Lush gardens. Very very updated rooms with extremely comfortable beds. What I really like is that it is peaceful and quiet, compared to the fountainebleu where we stayed for a few days before this. That place was pretty chaotic and loud. The only issue is that the room here was Minh school. Very very very very tiny. Hard to maneuver around but elegant. Food was also good about 40% less expensive than the other hotel, I mentioned. Overall pretty expensive at about six hundred per night w taxes and fees.
Be the first to Reply5 day visit
I had holiday with my daughter at The Palms and Spa hotel for five days, Evertything worked well. Location (mid beach) was just perfect for us. Hotel was clean, rooms ok, staff very friendly and helpfull.
Be the first to ReplyBeautiful Hotel on Miami Beach
Beautiful Hotel on the Miami Beach. Great beach with chair, food and drink service. Pool with Tiki bar. Everyone was so sweet and helpful which made this hotel so wonderful ! Perfect for a little weekend getaway!
Be the first to ReplyBeautiful, nice and elegant hotel
The hotel is very nice and beautiful. The rooms are elegant and quite. Itโs a bit pricey, but worth it if you are looking to enjoy the many attractions the hotel offers. My only complaint relates to a few valet guys, who were extremely rude.
Be the first to ReplyBirthday Get Away
We just got back from 4 days at the The Palms. What a wonderful experience. The staff were all extremely friendly and helpful. The hotel itself was very clean and gave off a relaxing tropical vibe. The pool and beach areas are both amazing and the staff were very attentive and patient. We also loved the tiki bar. We had an ocean front room with a great view. The room was very clean and comfortable. We slept great and could not hear noise from the hallway or any of the rooms around us. We would go back to this place in a heartbeat!
Be the first to ReplyMother/ Daughter last Spring Break
Wonderful trip and great memories made. This was my adult daughterโs last Spring Break and she wanted to spend it with me!! We had such fun and an entire long weekend of relaxation. It was truly amazing.
Be the first to ReplyDo not stay here if you want a relaxing experience
This is a HORRIBLE PLACE - DO NOT STAY HERE. They are lazy and make excuses. We booked this place because it looked beautiful and seems to have a private beach. But just because it rained a little in the morning - THEY SENT STAFF HOME AND THERE IS NO ONE TO GIVE YOU TOWELS / BEACH CHAIRS now that it's SUNNY. They charge a resort few of $40/day and then this is what you get and for everything you have to go find the manager and complain. I came for a relaxing vacation - not to argue and complain. We also didn't get the room we had reserved. We had booked an oceanfront king room, but they didn't have it when we checked in. It's not like we checked in late, it was just 5:30 pm (and check in starts at 4 pm). They offered different options and some freebies when you complain but that's not the experience you are coming for. You just want to relax by the pool / beach and not have to keep trying to find staff to solve problems. They are a hotel - they should know people come for couple days and not months! I can't wait around for the prefect weather to happen - but need to make the most of it and they should have suitable facilities available. FYI - THERE IS NO STORM JUST RAIN IN THE MORNING.
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