Nice stay customer service at end upped their rating - The Rooftop at The Wayfarer Downtown LA Los Angeles - Trade Reservations
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😍 5/5 - Nice stay customer service at end upped their rating
By 👻 @jshutter17, 07/28/2022 3:00 am
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I was in town for the MLB All Star Game. Location could not have been better for the ancillary activities and a quick Uber ride to dodger stadium. I felt the communication of their fees could have been explained better and follow up on their scheduled room cleaning but overall I had a nice stay. The food in the hotel was very good. No gym but they did offer an 8 am exercise class which I took advantage of once during my three night stay (it was Yoga). The instructor was very good. As I was checking out, the front desk person who I presumed was a supervisor or a manager made some adjustments to my bill without me asking after I told him of the things that could have been better which I very much appreciated. I would return to this hotel if I needed to stay in downtown LA again…
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